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Be Live Experience Marrakech Palmeraie

4-star hotel
Lot B6, Zone de Zahrat Annakhil, Marrakesh05242-98000
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873 reviews
Relaxed rooms in an upscale all-inclusive hotel with restaurants & bars, plus an outdoor pool.

8 top things to know

Guests mentioned the rooms are clean
Very Clean Rooms, free upgrade to premium room with 2 floors.
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14 min drive to the Bahia Palace
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One of the few hotels in the area with a 24-hr front desk
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Guests liked the service
Also the staff were the most friendly people ever they would do anything to keep you happy.
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Guests praised the restaurant service
Excellent, very good service, friendly staff, wonderful food, very clean, really nothing to say.
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Guests liked the breakfast
Food & bar was good.
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One of the few hotels in the area with a fitness center
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This hotel typically costs between MAD 1,077–MAD 2,357 per night for the dates you selected.
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MAD 1,077
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Health & safety: Enhanced cleaningPhysical distancing and 1 more

Location summary

Neighborhood: Annakhil
Good for visitors
Semi-rural suburb with golf resorts, palm grove paths at El Palmeral & modern African art at MACAAL.
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Cuisine De Terroir
Restaurant
18 min
Le Trou Au Mur
Restaurant
18 min
La Cantine des Gazelles
Moroccan restaurant
18 min
Chez Brahim Restaurant
Moroccan restaurant
19 min
Le Foundouk
Restaurant
18 min
Restaurant Casa Lalla
Restaurant
20 min
L'Ô à la Bouche
Restaurant
21 min
Le Petit Cornichon
Restaurant
18 min
Restaurant Marrakech - Terrasse des épices
Restaurant
19 min
La Famille
Vegetarian restaurant
17 min
Marrakesh Menara Airport
Taxi
28 min
Transit
57 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
4.2

People often mention

Nightlife
Mentioned in 59 Google reviews
25% unfavorable66% positive
Family
Mentioned in 59 Google reviews
20% unfavorable73% positive
Fitness
Mentioned in 78 Google reviews
31% unfavorable56% positive
Food
Mentioned in 120 Google reviews
18% unfavorable76% positive
Bar
Mentioned in 40 Google reviews
30% unfavorable65% positive
Pool
Mentioned in 38 Google reviews
24% unfavorable66% positive
Service
Mentioned in 205 Google reviews
11% unfavorable84% positive
Sleep
Mentioned in 42 Google reviews
48% unfavorable38% positive
Cleanliness
Mentioned in 92 Google reviews
7% unfavorable91% positive
Property
Mentioned in 151 Google reviews
9% unfavorable87% positive
Transit
Mentioned in 23 Google reviews
0% unfavorable83% positive
Atmosphere
Mentioned in 46 Google reviews
2% unfavorable98% positive
Bathroom
Mentioned in 26 Google reviews
50% unfavorable31% positive
Gym
Mentioned in 11 Google reviews
18% unfavorable82% positive
Pets
Mentioned in 5 Google reviews
20% unfavorable60% positive
Amenities
Mentioned in 16 Google reviews
31% unfavorable50% positive
Safety
Mentioned in 8 Google reviews
62% unfavorable38% positive
Kitchen
Mentioned in 7 Google reviews
29% unfavorable43% positive
Breakfast
Mentioned in 35 Google reviews
14% unfavorable80% positive
Accessibility
Mentioned in 5 Google reviews
80% unfavorable20% positive
Location
Mentioned in 33 Google reviews
9% unfavorable64% positive
Wi-fi
Mentioned in 5 Google reviews
20% unfavorable80% positive
Restaurant
Mentioned in 10 Google reviews
10% unfavorable80% positive

Photos

Exterior
Food & Drink
Amenities
Bedroom

About this hotel

This upscale all-inclusive hotel is 9 km from Jemaa el-Fnaa square and 14 km from Marrakesh Menara Airport.

Check-in time: 3:00 PM
Check-out time: 12:00 PM

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Air conditioning

Web results

 https://www.belivehotels.com › ... › be-l...
Be Live Experience Marrakech Palmeraie | Belivehotels.com
Home · Maroc · Marrakech; Be Live Marrakech Palmeraie Family Resort & Spa. Experience Hotels. Be Live Experience Marrakech Palmeraie. Marrakech, Maroc.
 https://www.tripadvisor.fr › ... › Hôtels Marrakech
Be Live Experience Marrakech Palmeraie - Maroc - TripAdvisor
Be Live Experience Marrakech Palmeraie, Marrakech dès 95€ sur Tripadvisor: Consultez les 1 272 avis de voyageurs, 1 375 photos, et les meilleures offres ...
 https://www.booking.com › ... › Hôtels à Marrakech
Be Live Experience Marrakech Palmeraie - All Inclusive
Situé à Marrakech, à 800 mètres d'un quartier commerçant, le Be Live Experience Marrakech Palmeraie-All Inclusive dispose d'une piscine, d'une salle de...

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms3.8Location3.3Service3.8

Ratings by traveler type

  • Families
    4.2/5
    Rooms
    3.7
    • Some guests noted the rooms could be quieter
    • Some guests commented maintenance could be improved
    Location
    3.2
    • Parking available
    Service
    4.6
    • Guests appreciated the friendly, professional staff
    • Guests liked the hotel management, reception & housekeeping
    • Childcare
  • Couples
    4.1/5
    Rooms
    3.8
    • Guests liked the clean rooms
    Location
    3.3
    Service
    4.5
    • Guests appreciated the friendly staff
    • Guests spoke highly of the reception staff
  • Solo
    3.8/5
    Service
    4.7
    • Guests appreciated the friendly staff

Reviews

People often mention

Nightlife
Mentioned in 59 Google reviews
25% unfavorable66% positive
Family
Mentioned in 59 Google reviews
20% unfavorable73% positive
Fitness
Mentioned in 78 Google reviews
31% unfavorable56% positive
Food
Mentioned in 120 Google reviews
18% unfavorable76% positive
Bar
Mentioned in 40 Google reviews
30% unfavorable65% positive
Pool
Mentioned in 38 Google reviews
24% unfavorable66% positive
Service
Mentioned in 205 Google reviews
11% unfavorable84% positive
Sleep
Mentioned in 42 Google reviews
48% unfavorable38% positive
Cleanliness
Mentioned in 92 Google reviews
7% unfavorable91% positive
Property
Mentioned in 151 Google reviews
9% unfavorable87% positive
Transit
Mentioned in 23 Google reviews
0% unfavorable83% positive
Atmosphere
Mentioned in 46 Google reviews
2% unfavorable98% positive
Bathroom
Mentioned in 26 Google reviews
50% unfavorable31% positive
Gym
Mentioned in 11 Google reviews
18% unfavorable82% positive
Pets
Mentioned in 5 Google reviews
20% unfavorable60% positive
Amenities
Mentioned in 16 Google reviews
31% unfavorable50% positive
Safety
Mentioned in 8 Google reviews
62% unfavorable38% positive
Kitchen
Mentioned in 7 Google reviews
29% unfavorable43% positive
Breakfast
Mentioned in 35 Google reviews
14% unfavorable80% positive
Accessibility
Mentioned in 5 Google reviews
80% unfavorable20% positive
Location
Mentioned in 33 Google reviews
9% unfavorable64% positive
Wi-fi
Mentioned in 5 Google reviews
20% unfavorable80% positive
Restaurant
Mentioned in 10 Google reviews
10% unfavorable80% positive
Marian Viviana month ago on Google
4/5
We stayed at this hotel for our girls trip and it was an absolute dream! The staff was always super nice and helpful. They were always dedicated to cater to our needs. A special shout-out to Zakaria from the reception!! …
We stayed at this hotel for our girls trip and it was an absolute dream! The staff was always super nice and helpful. They were always dedicated to cater to our needs. A special shout-out to Zakaria from the reception!!
The rooms were spacious and clean. In general the hotel is very high on cleanliness which is such a big plus! The location was also good in my opinion to go anywhere in the city took about roughly 20 minutes.
All in all it was such a pleasant stay we will 1000000% be back at this hotel!!
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

Dear Marian,

We would like to Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the recent trip and for this beautiful review and of course for all your kind words about us.

It is indeed a pleasure to read your excellent comment about our facilities and services offered , Also we are very delighted to know that you had an amazing experience among us . We thank you for your compliments regarding our staff, they strive to provide exceptional guest experiences. Rest Sure your Lovely Words are certainly shared with them all.

We truly hope to have the pleasure to welcome you again soon.

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Sahil Khanna5 months ago on Google
1/5
Although the hotel is nice and some
Staff try their best to keep customers happy. We had an issue with the hotel where money was stolen from our room. Upon requesting the hotel to assist us, they …
Although the hotel is nice and some
Staff try their best to keep customers happy. We had an issue with the hotel where money was stolen from our room. Upon requesting the hotel to assist us, they refused to give us police details or how to contact. I believe this is something that we should all be aware of and keep our belongings on us at all times. Zero rating for the manager and the way the issue was dealt.
Response from the owner5 months ago

Dear Sahil.

First of all, thank you for taking the time to leave a review concerning your stay at Be Live Experience Marrakech Palmeraie.

We are sorry to read that you experienced issues.the accusations of theft was taken extremely seriously by our Management team and we have strict protocols that we must follow.and according to the authorities there was no evidences to accuse our staff members and they decided to close the case.

Kindly note that our staff members are carefully selected for their positions, however we always advice guests to use the safe all the rooms are equipped of and you can use it without any extra charge.

We hope that you will be back to visit us again soon.

Kind regards.

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Jaskaran Khera2 months ago on Google
5/5
Best holiday I have ever had food was very nice and then the entertainment options were amazing, the performances at night were unreal. As a South Asian the Bollywood performances altered better than anywhere tho could get in South Asia. …
Best holiday I have ever had food was very nice and then the entertainment options were amazing, the performances at night were unreal. As a South Asian the Bollywood performances altered better than anywhere tho could get in South Asia. Also the staff were the most friendly people ever they would do anything to keep you happy. This place is amazing and it has no flaws
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

Dear Jaskaran,

We would like to thank you for your very kind review about our hotel. We are very glad that you carried back pleasant memories about your stay in Marrakech. It was pleasing to read that you enjoyed all aspects of the hotel.

We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service.

Thank you once again and we are looking forward to welcoming you back soon at Be Live Experience Marrakech Palmeraie.

Sincerely,

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Paul Hamer2 months ago on Google
4/5
The hotel is great, The food is plentiful and excellent, The animation staff are simply brilliant, Hotel staff are friendly,
The hotel is compact and very safe, lots going on to keep the family …
The hotel is great, The food is plentiful and excellent, The animation staff are simply brilliant, Hotel staff are friendly,
The hotel is compact and very safe, lots going on to keep the family entertained, which is needed as the hotel is 30min outside of the centre of Marrakech. There is nothing outside the hotel, apart open space so it's very quiet at night, but a taxi or shuttle bus if you want to do something different than sit around the pool.
Rooms4.0
Service4.0
Location2.0
Response from the owner2 months ago

(Translated by Google) Dear Paul,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Cher Paul,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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BiGQuincie4 weeks ago on Google
3/5
The duplex double room was lovely and some of the staff were polite. The food was alright in the food court, but I suffered food poisoning after eating at the pool snack bar. The drinks did the job. That said, I wouldn’t give it a five star …
The duplex double room was lovely and some of the staff were polite. The food was alright in the food court, but I suffered food poisoning after eating at the pool snack bar. The drinks did the job. That said, I wouldn’t give it a five star rating because the flies were smothering me every 21 seconds like I was in So Solid Crew, my food and drinks had no chance.
Response from the owner3 weeks ago

Dear Valued Guest.

First of all, thank you for sharing your experience about your recent stay in Be Live Experience Marrakech Palmeraie.

We are extremely pleased that you appreciated the rooms. We appreciate your kind words regarding to staff we will share your comments with the whole team as guests like you make us very proud to work at the hotel and give us motivation to keep going and improving.

Regarding your concerns about food safety, we strictly follow the national and international legal health and sanitary regulations. HACCP controls are constantly held to monitor food safety risks and to ensure the high standards of quality and safety with regards to food and general hygiene.

We would be delighted to welcome you back sometime soon.

Regards.

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kelly bridge5 months ago on Google
5/5
Staff were always amazing and accomadating. Entertainment staff were all really good. The staff also tried there hardest to keep all customers happy. The food was delicious here as well made me never want to stop! Lived going in the pool …
Staff were always amazing and accomadating. Entertainment staff were all really good. The staff also tried there hardest to keep all customers happy. The food was delicious here as well made me never want to stop! Lived going in the pool almost every day I would always be sad when it flosed. The hotel own a few cats that would rome around the property which always brought a smile to my face. 101% worth visiting!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

Dear Kelly Bridge,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased you have enjoyed your stay, as well as the quality of the service offered by our friendly and professional staff.

We hope to have the pleasure of welcoming you again!

Best regards,

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Bash Chaudhry2 months ago on Google
2/5
Firstly our fault for chancing this 4* on the basis that its family friendly and good for kids as reviews were decent as we normally book 5* only but this occasion we chanced it as it was a last minute booking 2days before traveling and our …
Firstly our fault for chancing this 4* on the basis that its family friendly and good for kids as reviews were decent as we normally book 5* only but this occasion we chanced it as it was a last minute booking 2days before traveling and our standard usual was £3k more expensive so we gave it a shot for a quick 5days getaway. (“How bad can it be, if it is?”) Well read below.
Positive: Very Clean Hotel. Very Clean Rooms, free upgrade to premium room with 2 floors. Good entertainment staff who are very friendly and try to make up for the hotels flaws. Appealing price for whats advertisement.
Negatives:
Our first experience in a 4* hotel and last. The food was awful on all inclusive. Burnt toasts repeatedly, undercooked eggs repeatedly, horrible pasta. Food quality in general was very very very poor, thee worst we have experienced. we ended up stop eating there as it was not to the standards we eat, watered down fizzy drinks, fruits and deserts were good example Cakes and Pastries. Hot drinks will have you spit it out after a sip worse than the food coffee etc.
Irons are an issue every day we waited over 1hr for an iron after ringing the staff on reception continuously who kept telling us 15mins (not a one off, story of every day) Was late to a few restaurant bookings due to hotel poor service.
85% of staff do not speak English hard to find someone who does.
Pictures and Reality are different. Wifi is not great very slow if it works when it works..!!! Gym is not a gym, has 4 Bicycles a shoulder press and chest press of which the chest press was broken throughout the whole 5days visit. Some free weights dumb bells and the gym has no ac or ac that does not work, nobody to ask down there although the gym thermo shows its on.
No water machines or staff available down there at any time to contact.
Pool is very small and has 3 sections which are small areas. The kids slides are again a very small area and very low quality. Pool bar is the worst place to get food, its a snackbar and all food is pre-cooked sitting cold on a table eg burgers etc with flies and bees which can be expected outdoor (Unthought about by hotel) generally we would not recommend you to stay here if u are used to a certain standard of life. If you need to watch the pocket or are used to staying in under 5* hotels, can adjust to low quality eating its ok, you have a perfect deal. Dont let the kids/family friendly dream sell you the stay if your a 5* service regular.
Rooms5.0
Service2.0
Location2.0
Response from the ownera month ago

Dear Valued Guest ,

We would like to thank you for taking the time to share with us your experience at our Be Live experience Marrakech Palmeraie,

We are thrilled to know that you appreciated the cleanliness of our hotel , the gardens and the stuff.

However, we are disappointed to read you are not satisfied with our service and would like to sincerely apologize if we let you down on this occasion. Regarding the quality of food, we would like to point out that our chef personally supervises the food that is presented every day to our clients and the hotel management checks the quality of the buffet and the food temperature every day, and strictly follows the national and international legal health and sanitary regulation.

We look forward to the pleasure of welcoming you back again to our hotel to witness our improvement.

Best regards,

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mohamed hallazia month ago on Google
5/5
Rooms are super clean and the hotel is great. Staff is really what made my stay enjoyable, specially Mehdi (maitre restaurant) Abdel hadi and mouhsaine who are in the bar . Zakaria in the reception is probably the nicest staff I've met in …
Rooms are super clean and the hotel is great. Staff is really what made my stay enjoyable, specially Mehdi (maitre restaurant) Abdel hadi and mouhsaine who are in the bar . Zakaria in the reception is probably the nicest staff I've met in any hotel so far. Food is amazing with a variety to chose I I'd return to this place next time I'm visiting Marrakech.
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
Response from the ownera month ago

Dear valued Guest ,

Thank you so much for taking the time to share with us your experience at our Be Live Experience Marrakech Palmeraie Hotel through your detailed lovely comment.

It is indeed a pleasure to read your excellent comment about facilities and services offered. Also, we are very delighted to know that you had an amazing experience at our hotel.

Rest sure that we will proudly share your lovely words with the whole team members.

We look forward to the pleasure of welcoming you back to our hotel.

Best regards,

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John Matthewsa month ago on Google
5/5
Little bit out of the way, 20 minute drive to the new town, but fantastic hotel and the most friendly staff, shows most nights, activities during the day, or just lie by the pool, nothing was too much trouble, plenty of food variety too. Highly recommended
Trip typeVacation · Family
Rooms4.0
Service5.0
Location4.0
Response from the ownera month ago

Dear Jorge,

We would like to thank you for taking the time to share with us your experience following your stay at our hotel.

What a pleasure to know that our staff was at the highest of your expectations. At Be Live Experience Marrakech Palmeraie, providing a complete and satisfactory service, is a priority and we are committed to offering each guest a personalized attention.

The entire team hopes to have the chance to welcome you again soon in our hotel.

Warm regards,

Sehrfolgreich2 months ago on Google
2/5
They could not find the booking and, according to their own statements, have problems with certain travel agencies. I was deducted a security deposit from the private account, they said it will take a few days until it is back but on the …
They could not find the booking and, according to their own statements, have problems with certain travel agencies. I was deducted a security deposit from the private account, they said it will take a few days until it is back but on the 10th day and without an answer I get angry. The emails are not answered.
We never had a lounger at the pool because the towels were left on by other guests. We didn't have the room we booked. I paid 1800€ through the agency and the holiday now cost me over 2000€. Thanks for nothing we need holidays from the holidays.
Trip typeVacation
Rooms3.0
Service2.0
Location2.0
Response from the owner2 months ago

Dear Client, Thank you very much for having selected Be Live Experience Marrakech Palemraie as your hotel for the recent trip that you undertook to Marrakech. Thank you for the detailed comment that you took the time to share following your stay among us. We are saddened to read that our service hadn’t lived up to your expectations. We care passionately about our guests ’feedbacks and remarks, in order to improve the quality of our service. We certainly hope that we will have the pleasure to welcome you again in the future to witness our improvement. Best regards.

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2/5
my opinion of this hotel will not be very good. As long as the food is good, something fresh every day, there is no peace in this hotel.
👉firstly, from 9am in the morning until evening, the music in the pool is so …
my opinion of this hotel will not be very good. As long as the food is good, something fresh every day, there is no peace in this hotel.
👉firstly, from 9am in the morning until evening, the music in the pool is so loud you can't really talk while lying next to each other. You can only dream of rest.
👉secondly, the pools; my question to the management of this hotel is as follows: what is a children's pool for? since children are in the adult pool anyway, firstly, it is not safe and secondly, it does not make any sense. Children need to be in the children's pool for what it is. There is no relaxation while lying on a deckchair, children are squeaking, splashing with water + loud music (that can be heard very loudly in the room).
so let's summarize:
staff very nice,
hotel clean,
food good,
but no possibility of rest. in my opinion, maybe think about introducing a break in this louder music. We like to play too and we are understanding but everything has its limits. I'm more tired than I came here. I would rather not go back. P.s
the pepsi from the machine and the coffee at the restaurant from the vending machine is disgusting. slightly salty. we ordered rum with pepsi at the pool bar and it was impossible to drink it
Trip typeVacation
Rooms5.0
Service3.0
Location3.0
Response from the owner5 months ago

Dear Guest,

Thank you very much for taking the time to write a comment about your experience at our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to know that you enjoyed our buffets, and the cleanliness of our facilities as well as our employees.

However, we are sorry to read that our service did not meet your expectations.

Please be assured that this does not reflect our service standards and that we take your constructive comments very seriously in order to improve the service.

Our goal is to provide high quality hospitality to every guest on every stay, from arrival to departure.

We hope that during your next visit to Marrakech, we can welcome you again to Be Live Experience Marrakech Palmeraie.

Best regards

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Julien Piko2 weeks ago on Google
5/5
Highly recommend ! Food was amazing. Staff was incredible and super friendly. Shows,games,quiz etc trough the day and in evening. Enjoyed a lot !
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner2 weeks ago

Dear guest.

Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the recent trip that you undertook to Marrakech.

Thank you very much for that glowing comment. It was also a real pleasure for the entire team of Be Live Experience Marrakech palmeraie to welcome you.

We hope to see you again very soon in our beautiful establishment.

Warm greetings,

Richard Evans2 weeks ago on Google
5/5
Excellent hotel within easy reach of the city centre. Enjoyed a very relaxing stay.
Rooms5.0
Service5.0
Location5.0
Response from the owner2 weeks ago

Dear Richard

Many thanks for staying at Be Live experince Marrakech Palmeraie and for providing us with your lovely review.

It was wonderful to have you visiting us and we are delighted to hear that you've had an amazing stay and found our entertainment activities amazing. Our number one priority always remains to ensure that our guests are satisfied with the services we offer.

We look forward to welcoming you back in the near future.

Kind regards,

ankita suryawala5 months ago on Google
5/5
It was amazing experience. Like the staffs/ so kind, helpful & energetic. Their shows was amazing. Food & bar was good. Highly recommend.
Response from the owner5 months ago

Dear Guest,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased that you have enjoyed your stay, as well as the quality of the service offered by our friendly and professional staff.

We hope to have the pleasure of welcoming you again!

Warm regards,

Hamza Moussaif3 months ago on Google
5/5
i did like the animation and the staff especially aamr the barman who was to nice i do had a great experience with them and i would like to came back another time
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner3 months ago

Dear Guest ,

We would like to thank you for choosing our hôtel Be Live Experience Marrakech palmeraie Hotel to spend your holidays.

It is a great pleasure to learn that you enjoyed your stay and our services and that the staff was at the highest of your expectations.

Feedbacks such as yours are always motivating us to give an excellent service.

We look forward to the pleasure of welcoming you back again to bring you a wonderful experience.

Warm regards,

Kiyo “悪魔” Na year ago on Google
5/5
Possibly one of the best hotels I've been to.
The staff was very helpful and welcoming. The animation team was lovely and …
Possibly one of the best hotels I've been to.
The staff was very helpful and welcoming. The animation team was lovely and entertaining. Kudos to them for the amazing shows and the fire show they demonstrated! It was impressive!
The rooms are large and comfortable, the pool was a fun experience paired with the fun activities they had included, and the buffet was a lovely combination of foods for all tastes. I enjoyed my time a lot.
You've also got my respect for how they handled the covid sanitary issues. Providing plastic gloves to use when getting your food was a smart decision.
All in all, it was truly an experience and an amazing one. Please let everyone know they're doing amazing!
Response from the ownera year ago

Dear Kiyo,

On behalf of the entire team Be Live Experience Marrakech Palmeraie.

We would like to thank you for your very kind review about our hotel. It gives us great pleasure to read your positive comments. Thank you for complementing our rooms, services offered, the food and staff in particular. It is wonderful to know that the standards of excellence we thrive to attain are recognized. Rest assured that your kind words are shared with the entire team. Thank you once again and we are looking forward to welcoming you back soon!

Sincerely

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Ali Oumoussia week ago on Google
5/5
It was great special thank to Smiley and crew i enjoyed my stay here
Trip typeVacation · Family
Rooms3.0
Service5.0
Location3.0
Response from the ownera week ago

Dear Guest.

Thank you so much for choosing Be Live Experience Marrakech Palmeraie, and taking the time to share your generous comments.

We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service.

Thank you once again and we are looking forward to welcoming you back soon!

Best regards.

Ayoub Bahar10 months ago on Google
5/5
I was confined for a week in this hotel.
Rooms are super clean and the hotel is great. Staff is really what made my stay enjoyable, it is probably the nicest staff I've met in any hotel so far. Food is …
I was confined for a week in this hotel.
Rooms are super clean and the hotel is great. Staff is really what made my stay enjoyable, it is probably the nicest staff I've met in any hotel so far. Food is amazing with a variety to chose from. Even though I was confined, I'd return to this place next time I'm visiting Marrakech.
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Yosef Kholy5 months ago on Google
4/5
Food was not good staff was really nice exactly ayoub in pool bar
Response from the owner4 months ago

Dear Yosef.

We would like to thank you for taking the time to share with us your experience following your stay at our hotel Be Live Experience Marrakech Palmeraie.

The hotel’s staff is always doing the best they can to ensure that the guests live a magnificent experience during their stay with us. Rest assured that your kind words are shared with the entire team.

Be assured that we have taken good notes of your remarks .

We look forward to the pleasure of welcoming you back again.

Warm regards,

Hena Begum2 months ago on Google
5/5
Excellent experience worth every penny 👍 My children's summer holiday was worth waiting for.
Trip typeVacation
Rooms5.0
Location5.0
Response from the owner2 months ago

Dear Hena ,

We would like to thank you for sharing with us your recent experience at our hotel, it is an honor to welcome you at Be Live Experience Marrakech Palmeraie .

We are happy to hear that you enjoyed your stay with us. It makes us glad to know that the service provided during your stay lived to your expectations. Rest sure that your lovely words are shared with the whole team members .

We extend you our sincerest regards and look forward welcoming you back very soon during your next visit to Marrakech.

Sincerely,

bobhusaana year ago on Google
4/5
Had a great time, right from the entrance, we were greeted by Adnane at reception, spoke fluent English and big smiles, so many of the team here tried hard and were very successfull in providing us a great holiday. Abdul ghafour at the bar …
Had a great time, right from the entrance, we were greeted by Adnane at reception, spoke fluent English and big smiles, so many of the team here tried hard and were very successfull in providing us a great holiday. Abdul ghafour at the bar made sure we had what we needed and wenever we needed. Also hassan in the dining hall, made a special plate for my breakfast since I was a late riser. A little tip/gift goes along way, especially if you are enjoying yourself, if there ever an issue, another great person was Abdullah at reception, had a go at the shuttle driver for being late to take us souk. We felt they tried hard and genuinely, I definately want to come when I have time again.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

Cher Bobhusaan,

We would like to thank you for your very kind review about our hotel. We are very glad that you carried back pleasant memories about your stay in Marrakech. It was pleasing to read that you enjoyed all aspects of the hotel from the moment you arrived to the day of your departure. We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service. Thank you once again and we are looking forward to welcoming you back soon! Sincerely,

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Jo Bugler2 years ago on Google
5/5
Great hotel, the staff are really friendly and helpful. Rooms are clean and a decent size. All inclusive food is imaginative and well presented and cooked, you can always find something to eat with out it resorting to chips and pizza and the cooking stations for pancakes, waffles eggs and flatbread are fantastic.
Response from the owner2 years ago

Dear Jo,

On behalf of the entire team Be Live Experience Marrakech Palmeraie.

We would like to thank you for your very kind review about our hotel and for choosing it . It gives us great pleasure to read your positive comment. Thank you for complementing our rooms, services offered, the food and staff in particular. It is wonderful to know that the standards of excellence we thrive to attain are recognized.

Rest assured that your kind words are shared with the entire team.

Thank you once again and we are looking forward to welcoming you back soon!

Sincerely,

Peter Buitelaar3 weeks ago on Google
5/5
Hospitable friendly staff, smiles on their faces 🙂 us too!
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner3 weeks ago

Dear Valued Guest ,

On behalf of the entire team Be Live Experience Marrakech Palmeraie.

We would like to thank you for your very kind review about our hotel and for choosing us as your destination in Marrakech.

It gives us great pleasure to read your positive comment. Thank you for complementing the services offered, and the entertainment team in particular. It is wonderful to know that the standards of excellence we thrive to attain are recognized.

Rest assured that we will share your kind words with th entire team members

We look forward to welcoming you back again among us,

Warm regards,

mohamed kasim3 years ago on Google
5/5
Staffs are very friendly and helpful. Very good hotel. Rooms are big and comfortable. Food is great. All inclusive option is best and there is always something to drink and eat anytime. Pool is lovely and so the poolside snack Bar. …
Staffs are very friendly and helpful. Very good hotel. Rooms are big and comfortable. Food is great. All inclusive option is best and there is always something to drink and eat anytime. Pool is lovely and so the poolside snack Bar. Bathrooms in the room doesn't have screen to cover the glass window and visible from the bed, so feels bit uneasy with kids. Hotel is located bit away from the city but 15 minutes drive to local attractions.
Response from the owner3 years ago

Dear mohamed Kasim,

Greetings from sunny Marrakech and thank you for sharing your recent experience at Be Live Experience Marrakech Palmeraie.

We are delighted to read that Be Live Family made your stay very welcoming. At our hotel, all family members constantly strive to go beyond guest's expectations and create memorable moments.

It's a pleasure to welcome you back next time and I'm sure you'll appreciate our new experiences.

Kindest regards,

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Abdo Zizo5 months ago on Google
5/5
The selection of food choice was outstanding, thoroughly enjoyed breakfast
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

dear Abdo Zizo,

Thank you so much for taking the time to write a comment about your experience in our hotel Be Live Experience Marrakech Palmeraie.

It is a pleasure to know that you have appreciate the hotel and and the food.

We appreciate having you as our guest, and we look forward to your return visit.

Thank you again for your amazing review.

Warm Regards,

Annelies Linder3 years ago on Google
5/5
Friendly, helpful staff everywhere. Buffet covers all tastes and includes Moroccan dishes. Rooms are lovely and have plenty of outlets to plug in devices if needed. Everywhere is very clean. Plenty of organised activities for kids and …
Friendly, helpful staff everywhere. Buffet covers all tastes and includes Moroccan dishes. Rooms are lovely and have plenty of outlets to plug in devices if needed. Everywhere is very clean. Plenty of organised activities for kids and adults who want to participate, but no pressure is put on you to join in. Easy to book outside excursions.
Response from the owner2 years ago

Dear Annelies,

We thank you very much for this great comment through Google after your last stay in our Be Live Experience Marrakech Palmeraie.

We were delighted to welcome you and make your stay a special moment. We hope to see you again soon to share a similar new experience.

See you soon for a new trip within our establishment.

Regards,

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Theodora Provopoulou3 years ago on Google
4/5
We stayed at the family Be Live for 6 days. Our room was really spacious. The food was medium quality but there were plenty of options. The swimming pool and the surrounding area we enjoyed a lot. There are many activities for children and …
We stayed at the family Be Live for 6 days. Our room was really spacious. The food was medium quality but there were plenty of options. The swimming pool and the surrounding area we enjoyed a lot. There are many activities for children and adults. The only thing I found a bit disturbing was the cleanliness, which was rather poor, both inside the room and the various facilities (restaurant, pool area, common WCs etc). We had a great, relaxing time.
Response from the owner3 years ago

Dear Theodora,

Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel in Marrakech.

We are delighted to read that you enjoyed your stay with us. The recognition of our guests is the best reward we could get. be assured that we will share your comments with the entire team.

Regarding your highlighted about the cleanliness, we reassure you that we have a good feedback, and we invite you to consult the online sites, as well as the social networks to ensure the case.

Many Thank s for your kind and detailed comment. we were thrilled that you had a great time among us.

We certainly hope that we will see you again in the future.

Best regards,

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Sarah Janet Whiten2 years ago on Google
3/5
Staff are really friendly, however, the resort was extremely small, so it felt rather packed, there wasn't much to do; you could practically explore the resort in less than 5 minutes! However, the library was decent, and the food was nice too.
Trip typeVacation · Family
Rooms5.0
Service4.0
Location4.0
Response from the owner2 years ago

Dear Sarah,

Thank you for your kind review! We truly appreciate your kind words about our staff.

It's definitely a boost for us every time we hear positive reviews such as this. Also, we are glad to hear that your stay with us was a memorable one!

We look forward to welcoming you back to the hotel in the near future.

Kind regards.

Nitin Hirani3 years ago on Google
4/5
Entertainment could be better takes far to long to complete a game as the list is never ending and people keep joining. Quality in food was average, very difficult for vegetarians as there was no main course as such. We would fill ourselves …
Entertainment could be better takes far to long to complete a game as the list is never ending and people keep joining. Quality in food was average, very difficult for vegetarians as there was no main course as such. We would fill ourselves up on the kids sections as you could choose your own sauce for the pasta. This was the same everyday. The entertainment staff are very pleasant and friendly, as are the concierge who try to do what they can to help enjoy the stay.
The rooms downstairs are small and attract a lot of insects and mosquitos. Best to get a room upstairs which has two floors, a downstairs seating area and shower with toilet. Upstairs King bed and bathroom.
Response from the owner3 years ago

Dear Nitin,

Thank you very much for staying with us recently at Be Live Experience Marrakech Palmeraie and for sharing your feedback online.

We were happy to hear that you enjoyed your stay with us. It makes us really glad to know that the service provided during your stay lived to your expectations.

We shared these kind comment of yours with the entire team in order for us to better our service, all of your remarks to be considered.

We extend you our sincerest regards and look forward welcoming you back very soon during your next visit to Marrakech.

Sincerely,

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Neil English3 years ago on Google
3/5
Nice hotel. Double rooms lack storage / drawers but clean. Booking in wasn't clear and still don't know where to to at what times for things to do..... But nice hotel...
Andrew Wilmot3 years ago on Google
5/5
Staff are professional and well trained throughout the facility. The hotel is a good standard. The pool area and restaurants are great. The whole team treated myself and daughter with such kindness which really enhanced our stay.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner3 years ago

Dear Andrew Wilmot,

We are delighted that you have chosen the Be Live Experience Marrakesh Palmeraie as the destination for your holidays.

We are very pleased with your marks of kindness towards our teams, we will not fail to share them with them.

Thank you for the trust you have bestowed upon us and hope to see you soon at our hotel. Warm regards,

simon futcher3 years ago on Google
4/5
Good location if you dont want to be in the middle of the Medina, 30min shuttle bus from the hotel (free). Nice sized room, mega comfortable beds, big selection of food, however after a while I noticed a few of the dishes tasting the same 🙁 …
Good location if you dont want to be in the middle of the Medina, 30min shuttle bus from the hotel (free). Nice sized room, mega comfortable beds, big selection of food, however after a while I noticed a few of the dishes tasting the same 🙁 nice grounds and pool, quite a few kids around so go to the Collection hotel venue (adults only) if you want kid free. Lots of entertainment. Friendly helpful staff, all inclusive is an excellent package. Gym is ok, small selection of weights and machines but enough cardio for anyone, I would recommend this hotel, we enjoyed our stay
Response from the owner3 years ago

Dear Simon,

Greetings from sunny Marrakech and thank you for sharing your recent experience at Be Live Experience Marrakech Plameraie.

We are delighted to read that Be Live Family made your stay very welcoming. At our hotel, all family members constantly strive to go beyond guest's expectations and create memorable moments.

It's a pleasure to welcome you back next time and I'm sure you'll appreciate our new experiences. Kindest regards,

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Sara Saleemi Ahmed4 years ago on Google
2/5
This was advertised as a family hotel. Don't go here if you have young children. They have full on clubbing starting at 10.45 pm every night and if you want to relax by the pool think again the music and DJ is like apocalyptic hell. All the …
This was advertised as a family hotel. Don't go here if you have young children. They have full on clubbing starting at 10.45 pm every night and if you want to relax by the pool think again the music and DJ is like apocalyptic hell. All the rooms face the pool area where they do their discos. The entertainment team for the young kids really let the hotel down. They do most of the children's evening disco right next to the pool so when they are playing musical statues there are toddlers running around about to land right in the pool. When the main lady took a break another one took over with a day in her hand whilst she pulled children away from landing in the pool. God knows what she was drinking either!They then had an amphitheatre to entertain the children on one of the nights. Again the DJ plays the music so loud the kids don't want to be there. All I can say is if you have teenagers or above ten year olds they may enjoy. However the rest of the hotel staff were nice but the entertainment team treat the place like it's Ibiza and it's really not a family hotel. We hardly slept the windows vibrated from the hellish music and ridiculous french annoying commentary from the entertainment team. Pools are very small. One children's pool with slides good for little ones and one main pool for family watch out has rough tiles. Hygiene around the pool not great, our three year old caught a terrible bug on the last day with vomitting and diarrhoea. Hygiene in public loos was awful use your own loo in your room. Food was a great spread and waiters very kind with the kids and helpful. They have a snack bar so kids can get pizza and chips.Reception staff don't want to take any responsibility even if they do agree the hotel isn't really being run as a family hotel. They like to pass the buck here. Be aware of wasps. You can't drink on your deck chair without being attacked. We did five nights and four full days and by the second night we couldn't wait to get home.
Response from the owner3 years ago

Dear Sara Saleemi Ahmed,

Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the trip that you undertook to Marrakech. We are pleasured to know that the staff in our hotel was very helpful and friendly to you during your stay. Thank you for the detailed comment that you took the time to share following your stay among us. We are saddened to read that our service hadn’t lived up to your expectations. We care passionately about our guests ’feedbacks and remarks, in order to improve the quality of our service. We certainly hope that we will have the pleasure to welcome you again in the future to witness our improvement.

Best regards,

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David Baker4 years ago on Google
5/5
Lovely, smart hotel with good pool and views of mountains; a shuttle bus (you need to book) to Marrakesh town Centre - it drops you right by the Souks and location close enough to walk to Majorelle Gardens and YSL museum. …
Lovely, smart hotel with good pool and views of mountains; a shuttle bus (you need to book) to Marrakesh town Centre - it drops you right by the Souks and location close enough to walk to Majorelle Gardens and YSL museum.
Staff have been outstanding, and facilities are v nice. We stayed in basic room, which was great - had outside space and bed and bathroom of high standard.
Food in hotel buffet style restaurant is excellent quality. Only the Brit guests seem to flout the ‘no shorts and sandals’ dress code, with the other guests mostly French, which was nice.
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M3 years ago on Google
5/5
Would love to stay here again. Clean rooms and good food, great staff. If you want more peace and bit more luxury then go for the hotel next door. Only thing that was not so nice was the loud music all day at the pool
Response from the owner3 years ago

Dear Guest,

A very warm thank you for your generous comment following your recent stay with us. We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations. We look forward to welcoming you back at the Be Live Experience Marrakech Palmeraie.

Best regards,

Its Sasha2 years ago on Google
3/5
The hotel itself is ok howevee they had cats roaming the entire place even the restuarant. The staff would sometimes not sgow concern on being asked to get the cats out of the dining area. My sister is allergic and my brother is asthmatic so the cats ruined our stay for us. Some of the staff were really polite and friendly.
Response from the owner2 years ago

Dear Sisa,

We would like to thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed the hotel. However, we want to inform you that the association that catches cats came just after your departure for a few days and our hotel does not contain cats anymore. Know that we take very seriously your remarks, positive or negative, to improve our services.

We hope to welcome you again to Be Live Experience Marrakech Palmeraie.

Warmest regards.

Hilary Binney4 years ago on Google
5/5
Hi just returned from a 4 night stay. The food was scrumptious especially the freshly cooked pasta dishes. Everything very clean and the bed so so comfy. An especially cheerful and helpful guy on reception didnt get his name. Would return to hotel.
Lizzie Kelly2 years ago on Google
5/5
Fantastic option for anyone who doesn’t want to be right in the centre of Marrakech. They run a shuttle bus regularly to take you in if you do want to go. …
Fantastic option for anyone who doesn’t want to be right in the centre of Marrakech. They run a shuttle bus regularly to take you in if you do want to go.
Loads of food options and the a la carte restaurant had lovely food.
Local beer and wine were great
Staff were very friendly
Response from the owner2 years ago

Dear Kelly,

We would like to thank you for your very kind review about our hotel. We are very delighted that you carried back pleasant memories following your stay in Marrakech. It was pleasing to read that you enjoyed all aspects of the hotel from the moment you arrived to the day of your departure.

We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service. Please rest assured that your kind words will be shared with our entire team.

Thank you once again and we are looking forward to welcoming you back soon!

Kindest regards,

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Greg Gilmour5 years ago on Google
5/5
Excellent hotel, very clean and staff are so friendly and cant do enough for you. Is a great place for kids aswell.
blqcreative B2 years ago on Google
5/5
A very special big, big, big, big, Thank You to the wonderful Nisrine.
She is the epitome of Public Relations. Eloquent, communicates clearly and …
A very special big, big, big, big, Thank You to the wonderful Nisrine.
She is the epitome of Public Relations. Eloquent, communicates clearly and listens. I had only planned to stay for two nights then move around to another hotel. I extended for two more nights, then eventually stayed for 15 nights.
Nisrine, made my stay amazing. Her hospitality is impeccable. She made sure I was looked after, my stay was comfortable, always ensuring that I had what I needed, nothing was to much. She went out of her way to show me around town and the sister hotel. To top it off she organized a special birthday surprise for me which touched my heart. She decorated my room with roses and just made everything perfect. Nisrine organized a cake with the chef, the detail of making it as close to vegan as possible. Nisrine is so warm and friendly always smiling she is just amazing and made my stay all the more special. Nisrine, such a beautiful genuine spirit who obviously loves her job and goes above and beyond, definitely an asset to B Live. Nisrine is the reason why I ended up staying at the B Live experience hotel much longer than planned.
Thank you to Mounia for accommodating me.
Thank you to Molay for making my daily lemon and honey always with a smile. Thank you to Amine also so friendly and made great drinks.
Thank you to Mohssin and team for making my delicious birthday cake.
Thank you to the amazing chef (forgive me I don't have your name but you know who you are) who made my vegan lunch daily.
Thank you to the housekeeping team for keeping my room spotless daily.
The staff accommodated my every need.
Thank you to the B Live team - I enjoyed every second here and can't wait to return.
Important Point
The only point I would like to make is that every single dish should be labeled. Customers need to know exactly what they are eating and whether dishes contain, meat, fish, sea food, milk, cheese etc in case of allergies.
I am a vegan, I don't eat any form of animals - please label your dishes, some dishes may look vegan as did the salad but contain seafood or cheese etc which I'm allergic to ( I did get caught a few times)
Trip typeVacation · Solo
Rooms5.0
Service5.0
Response from the owner2 years ago

Dear blqcreative,

We would like to thank you for choosing our hotel Be Live Experience Marrakech Palmeraie Hotel to spend your holidays.

It is a great pleasure to learn that you enjoyed your stay and our services and that the staff was at the highest of your expectations.

Feedbacks such as yours are always motivating us to give an excellent service. Rest assured that your kind words are shared with the entire team.

We look forward to the pleasure of welcoming you back again to bring you a wonderful experience.

Warm regards,

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Yensul Kumaria month ago on Google
4/5
All is good. But the music is too loud...
Trip typeVacation · Family
Rooms4.0
Service5.0
Location4.0
Response from the ownera month ago

Dear Valued guest ,

We would like to express our gratitude for taking the time to share with us your detailed comment following your recent stay at Be Live Experience Marrakech Palmeraie.

We are thriled to know that you appreciated our rooms, the enternainment , the set up of the snack bar as well as our friendly professional stuff especially oussama who looked after you during your stay among us.

however rest sure that we take our guests remarks seriously in order to offer them the Be Live Experience Marrakech Palmeraie service standars that we pride our selves on .

Thank you once again for choosing us as your hotel destination for your recent trip in marrakech, Looking forward to welcome you back among us to witness our improvement.

Warm regards .

iv franc4 years ago on Google
5/5
This place is great, staff is friendly and always helpful. Food is amazing.
The only thing is there’s too many kids around so if you are looking for something more peaceful this isn’t the right place. However if you have a child then this place is for you as they have kids club to allow you to chill a little bit.
Jasmine Sabrina Bundhoo4 years ago on Google
2/5
Had a really bad experience with a rude receptionist. She made us pay an extra 1000 dirhams for a duplex which was right at the back of the resort with no pool view, despite our booking (which we made 3 months in advance) stating that we …
Had a really bad experience with a rude receptionist. She made us pay an extra 1000 dirhams for a duplex which was right at the back of the resort with no pool view, despite our booking (which we made 3 months in advance) stating that we would have a pool view. She also tried arguing with us for complaining about being ripped off and the poor service she provided.
I will never go here again. The only nice staff members were the cleaners, the bar staff and the coach driver. I have been to another Be Live hotel in Morocco (Saidia) in the past and it was exellent. What on earth is going on with this one? Wouldn't recommend. There are far more beautiful places to stay in Marrakech, such as riads.
Not to mention the resort is a 25 min drive from the centre.
Do not waste your money here.
Response from the owner3 years ago

Dear Jasmine Sabrina,

Thank you so much for taking the time to write a comment about your experience in our hotel Be Live Experience Marrakech Palmeraie. It is a pleasure to know that you appreciate the cleaners and the bar staff and the coach driver.

Please be informed that we take very seriously your remarks, positive or negative, to improve our services. We look forward to the pleasure of welcoming you back again to our Be Live Experience Marrakech Palmeraie Hotel to witness our improvement.

Warm regards.

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Mary Bansi3 years ago on Google
5/5
4* Hotel, staff really hardworking and friendly, daily free shuttle bus into town, a la carte restaurant can be booked during your stay, pool towels can be hired: deposit approx £10 per towel (whack on your cc and get refunded at the end), …
4* Hotel, staff really hardworking and friendly, daily free shuttle bus into town, a la carte restaurant can be booked during your stay, pool towels can be hired: deposit approx £10 per towel (whack on your cc and get refunded at the end), cash ATM does charge interest (there are ATMs in town and at the airport - once you've x-rayed your cases), soap, shower gel and shampoo provided in rooms and replenished daily, room towels replaced daily, free (locally stocked) bar - quite drinkable, great variety of food, basic gym.
Very clean and well maintained.
This type of holiday is if you wanna chill by the pool, read a book, have a drink and enjoy good food, as there's not much else nearby. Want an adventure? pop into town 😃
3rd time back for us, we just wanna chill...
Response from the owner3 years ago

Dear Mary,

We would like to thank you for choosing our hotel Be Live Experience Marrakech Palmeraie Hotel to spend your holidays.

It is a great pleasure to learn that you enjoyed our services and that the food at the buffet restaurant was at the highest of your expectations, and also our staff.

Feedbacks such as yours are always motivating as to give an excellent service. Rest assured that your kind words are shared with the entire team.

We look forward to the pleasure of welcoming you back again to bring you a wonderful experience.

Warm regards,

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Binyamin Abdul Ahad3 years ago on Google
4/5
Nice decent family friendly hotel. Only downside would be location
Jamie Pollard3 years ago on Google
5/5
Beautiful 4 star new hotel. Lovely staff. Amazing food. Incredible room. Highly recommend. "Smiley" on the entertainment team MADE our holiday.
Response from the owner3 years ago

Dear Jamie,

A very warm thank you for your generous comment following your recent stay with us.

We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.

We look forward to welcoming you back at the Be Live Experience Marrakech Palmeraie.

Best regards,

Elaine Whyte4 years ago on Google
4/5
Great place to visit. Lovely staff ! Nice rooms and food.
KIMBERLY WILLEMS3 years ago on Google
5/5
Beautiful rooms, staff that is there for the people and are ready to do everything at any time. The gym is nice! Great equipment with videos to watch when running or on the cross trainer. The entertainment team is amazing! Momo and smiley …
Beautiful rooms, staff that is there for the people and are ready to do everything at any time. The gym is nice! Great equipment with videos to watch when running or on the cross trainer. The entertainment team is amazing! Momo and smiley have kept me in shape with badminton and ping pong and made sure nobody would get bored. In the evening we seen nice acts! Momo with his lightballs, a belly dancer, live music morrocan style,... They also have a shuttle service ro go to center and back which is so handy. Definitely worth to go there when in or around Marrakech. Thanks
Response from the owner3 years ago

Dear KIMBERLY WILLEMS

Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for your recent visit to Marrakech.

Thank you for the kind comment that you shared with us following your stay among us. we were thrilled that you had a fantastic time and our service had lived up to your expectations.

We will also be glad to share your kind words with our entire team. We hope to have the pleasure of welcoming you again in the future.

Warm regards,

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solurs4 years ago on Google
3/5
Lovely and clean hotel you can’t fault the cleanliness the room we was given was high standard . The food was ok breakfast was limited with choice and some foods cold .all entertainments were in French which my children found confusing as …
Lovely and clean hotel you can’t fault the cleanliness the room we was given was high standard . The food was ok breakfast was limited with choice and some foods cold .all entertainments were in French which my children found confusing as they only speak in English so they felt they couldn’t join in with activities . They would ask to go back to their rooms to early because they were bored . We felt this Hotel was for French people only so if you speak English you may feel left out and some what divided from the French speakers ..
Response from the owner3 years ago

Dear Abszee trainz,

Thank you so much for taking the time to write a comment about your experience in our hotel Be Live Experience Marrakech Palmeraie. It is a pleasure to know that you appreciate the cleanliness of rooms.

Please be informed that we take very seriously your remarks, positive or negative, to improve our services. We look forward to the pleasure of welcoming you back again to our Be Live Experience Marrakech Palmeraie Hotel to witness our improvement.

Warm regards,

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Sebastien Liron3 years ago on Google
4/5
Nice place, nice staff. Pool is a bit cooler than expected. A but noisy around 22 - 24 because of the music. We had a really nice stay i recommend it.
Response from the owner3 years ago

Dear Liron,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie. We are very pleased you have enjoyed your stay, as well as the quality of the service offered by our friendly and profisionnel staff.

We hope to have the pleasure of welcoming you again!

Best regards,

vic wotherspoon4 years ago on Google
5/5
A very new hotel. Very modern rooms with great ensuite facilities. Lovely beds and bedding. Great food choice so far. Definitely worth a visit although very little around the hotel so free shuttle bus is great.
Roger Stone4 years ago on Google
4/5
Excellent hotel. Good food. Very pleasant, helpful and friendly staff. Ptobably the nicest room we've had in a hotel. All inclusive recommended as it's out of the town centre & in a bit of a wasteland although that's changing as there are …
Excellent hotel. Good food. Very pleasant, helpful and friendly staff. Ptobably the nicest room we've had in a hotel. All inclusive recommended as it's out of the town centre & in a bit of a wasteland although that's changing as there are numerous works going on in the are building more hotel complexes. Hotel does run a free shuttle to & from the town though. Lacking a spa however. Beware that some rooms face out over a busy road so might be noisy if you have the window open or are sitting on your balcony.
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Bruno Miguel3 years ago on Google
3/5
Very nice Experience, friendly for family with Kids. Nothing bad to say about the staff n personal, but keep it in the hotel...
Thanks for everything!
I Recommend for sure. 🙏🇵🇹🇲🇦
Response from the owner3 years ago

Dear Bruno,

We thank you very much for this great comment through Google after your last stay in our Be Live Experience Marrakech Palmeraie.

We were delighted to welcome you and make your stay a special moment.

We hope to see you again soon to share a similar new experience. See you soon for a new trip within our establishment.

Regards,

M K3 years ago on Google
4/5
A little out of the way from the town, 20 minute drive! but it’s a beautiful hotel. Amazing pool and spacious clean rooms! Staff are friendly and helpful!
Response from the owner3 years ago

Dear Manpreet,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased you have enjoyed your stay, as well as the quality of the service offered by our friendly and profisionnel staff.

We hope to have the pleasure of welcoming you again!

Best regards,

Bern Williams3 years ago on Google
4/5
Room great , Food Great , entertainment good, pool great , staff vary from great to rude (especially in the lobby bar! )
Children’s entertainment doesn’t start until 9pm ish , which is too late for them and not really what adults want at that time of night.
Trip typeVacation
Rooms5.0
Service2.0
Location4.0
Response from the owner3 years ago

Dear Bern,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased to read your kind word.

Be sure that we consider your review and we hope to have the pleasure of welcoming you back again to witness our improvement.

Kind regards,

andy bugler2 years ago on Google
5/5
A fabulous family resort. Fully deserved 4 stars!
The room we had was a good size and the bed was very comfortable. The food from the restaurant was very good and there was something different each night and …
A fabulous family resort. Fully deserved 4 stars!
The room we had was a good size and the bed was very comfortable. The food from the restaurant was very good and there was something different each night and breakfast was also varied.
The staff were friendly and attentive and almost all spoke English but as marrakech is a French/Arabic there may be an occasional exception where someone doesn't speak much English so please be patient with them.
The entertainment staff were brilliant and there was always something going on in an evening in the main bar, it was all family friendly!
The pool area and poolside bar/cafe was also very good and clean and well staffed However in summer or busy periods you may find yourself having to wait a little to be served.
This is the second be live resort we have stayed in and I'm sure it wont be our last!
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peter hall4 years ago on Google
4/5
Really nice hotel friendly staff good food great pool a little way out from the centre of Marrakech but have a free shuttle bus very clean lovely beds not all speak good English but no problem communicating basic requirements. Would certainly go back
Moon Light3 years ago on Google
5/5
One of the best resorts in Marrakech.
Staff is so helpful, rooms are fabulous and clean, food is very delicious .
Can't wait to come back
Response from the owner3 years ago

Dear Guest,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased you have enjoyed your stay as well as the quality of the service offered by our friendly and profisionnel staff.

We hope to have the pleasure of welcoming you again!

Best regards,

zahra benhaddou4 years ago on Google
3/5
We stayed there for 3 nights. Front desk ladies were rude not smiling or welcoming people at all. When we first come into our room the bathroom's mirror was broken when we mentioned that after couple minutes of our stay to the receptionist …
We stayed there for 3 nights. Front desk ladies were rude not smiling or welcoming people at all. When we first come into our room the bathroom's mirror was broken when we mentioned that after couple minutes of our stay to the receptionist she said that the mirror was good before we came and maybe we are the one who broke it. After a long of conversation and a lot of investigation they gave us another room. After every moment someone from the hotel direction called us to ask more questions about what really happened which is not professional. Overall , the rooms are clean but there is a bad smell in the bathroom. The animation staff are very friendly and welcoming. They realty entertain people and kids. The food is okay , needs some improvement. The sweets are poor. The experience was good. The front desk staff need to learn welcoming and hospitality.
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SA04OMY “JJ” 822 years ago on Google
3/5
-Someone came into my room, opened my bag and took my money, as I had gone for breakfast.
-Language barrier a deal breaker, lamb was labelled as fish. I asked the chef 3 …
-Someone came into my room, opened my bag and took my money, as I had gone for breakfast.
-Language barrier a deal breaker, lamb was labelled as fish. I asked the chef 3 times and he didn't know what I was talking about. His colleague came and said it was a special fish, it clearly looked like red meat and I asked them to label it correctly.
-There was fish stew labelled as vegetables, so just be careful if you have allergies.
-The only time there is an understanding is When you are making a payment, no mistakes there.
-They don't have toothbrushes, but their store sells it 🙄
-They have cats, and despite telling them a million times that I'm allergic, they wouldn't listen 🤦🏾‍♂️
-The place is very clean I must say, and is well kept.
-The entertainment is very good and they encourage you to join as well, loved it.
-The food is a bit of a hit & miss, but the sweets are really good.
-They have gluten free bread which is a bonus.
-Overall it's a nice place, just the little hiccups that can ruin the whole stay!
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Sisa Tshuma2 years ago on Google
3/5
They had cats on the premises which would come into the dining area/restaurant. Entertainment was great.
Wafa Jawad2 years ago on Google
4/5
Very family friendly hotel with excellent services and the staff are extremely helpful and welcoming...
Response from the owner2 years ago

Dear Wafa,

Thank you for sharing feedback on your experience at the Be Live Experience Marrakech Palmeraie.

We thank you for your compliments regarding our staff, they strive to provide exceptional guest experiences, I will be sure to share your kind feedback.

I will share your praises with the entire team who will be thrilled to hear your kind words.

Please plan to visit us again the next time you travel to the area.

Best regards,

Carla Ricketts4 years ago on Google
1/5
Overpriced infested with bees and staff are not friendly entertainment not for the english visitors.
the Mana year ago on Google
4/5
A good clean resort with good food and amazing staff
Response from the ownera year ago

Dear Guest,

Thank you for your nice comment, we are delighted to read that you have enjoyed your stay with us. Rest assured that we shared your nice words with our team.

It will be our pleasure to welcome you again at our hotel.

Warm regards,

Jonathan Gilmore2 years ago on Google
5/5
Very clean, lovely friendly staff and a great variety of menu through the week.
Response from the owner2 years ago

Dear Jonathan,

A very warm thank you for your generous comment following your recent stay with us.

We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.

We look forward to welcoming you back at the Be Live Experience Marrakech Palmeraie.

Best regards,

Phil Holmes4 years ago on Google
4/5
Friendly staff good food little bit out of Marrakesh rooms well maintained but poor WiFi in room if you can get it
Ivan Lambert4 years ago on Google
5/5
Food and accommodation excellent .some very tasty dishes cooked in local spices. staff were excellent pl
Dave Ruysschaert4 years ago on Google
4/5
Pretty nice! Not the biggest buffet, but good quality and nice variety
Josha Smid3 years ago on Google
2/5
Bad hygiene. Food is pretty much same every day. Entertainment focussed on Francophones
Response from the owner3 years ago

Dear Josha Smid,

Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the recent trip that you undertook to Marrakech. We are saddened to read that our service hadn’t lived up to your expectations. We care passionately about our guests ’feedbacks and remarks, in order to improve the quality of our service. We certainly hope that we will have the pleasure to welcome you again in the future to witness our improvement.

Best regards.

Rodrigo Alves2 years ago on Google
5/5
Awesome place to celebrate new year! Handsome people, enjoyed everything.
Response from the owner2 years ago

Dear Rodrigo,

Thank you for staying with us at Be Live Experience Marrakech Palmeraie and for sharing your feedback online.

We were happy to hear that you enjoyed your stay with us. it makes us really glad to know that the service provided during your stay lived to your expectations. We shared these kind comments of yours with the entire team as it is a motivation for us to keep on moving on.

We look forward welcoming you back very soon during your next visit to Marrakech.

Kind regards,

Carol Meikle3 years ago on Google
4/5
Fantastic staff, hotel wonderfully clean, fabulous food
Response from the owner3 years ago

Dear Carol Meikle,

Thank you for taking the time to post a review of your experience at the Be Live Experience Marrakech Palmeraie on Google.

We appreciate your feedback and kind words about our staff and the food, and the cleaning of our hotel.

Thank you again for writing a review, we hope to have an opportunity to welcome you back.

Sincerely,

Colin Hegner3 years ago on Google
4/5
Food very good shame some of the guest's are using hotel for the first time without any training how to use knife and fork...
Response from the owner3 years ago

Dear Colin Hegner,

We thank you very much for sharing your comments following your stay at the Be Live Experience Marrakech Palmeraie.

We are pleased to read you enjoyed your stay at our wonderful hotel, and glad to hear that you enjoyed the food.

Please rest assured that we have shared your kind words with the entire team!

We hope to welcome you again on your next visit in Marrakech.

Kind regards,

Peter Lindsay3 years ago on Google
5/5
Totally loveing this place great food and drink but the the staff brilliant
Response from the owner3 years ago

Dear Peter,

Greetings from sunny Marrakech and thank you for sharing your recent experience at Be Live Experience Marrakech Palmeraie.

We are delighted to read that Be Live Family made your stay very welcoming. At our hotel, all family members constantly strive to go beyond guest's expectations and create memorable moments.

It's a pleasure to welcome you back next time and I'm sure you'll appreciate our new experiences.

Kindest regards,

Cheradi Noureddine3 months ago on Google
5/5
Excellent
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Noureddine,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher Noureddine,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

Abdel HAM3 years ago on Google
4/5
Small hôtel for families, modern design with nice stuff.
Response from the owner3 years ago

(Translated by Google) Dear Abdel,

We are delighted to read your complimentary review of our property and thank you for taking the time to share your enthusiasm.

We hope to have the pleasure of welcoming you again soon in the Be Live Experience Marrakech Palmeraie.

Best regard,

(Original)

Cher Abdel,

Nous sommes ravis de lire votre commentaire élogieux sur notre établissement et vous remercions d'avoir pris le temps de partager votre enthousiasme.

Nous espérons avoir le plaisir de vous accueillir prochainement à nouveau au sein du Be Live Experience Marrakech Palmeraie.

Sincères salutations,

chris yung4 years ago on Google
4/5
Great food nice rooms new build
Jerome Jackson2 years ago on Google
4/5
The only thing is the cats in the restaurant. Not cool.
Response from the owner2 years ago

Dear Jerome,

We would like to thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed the hotel. However, we want to inform you that the association that catches cats came just after your departure for a few days and our hotel does not contain cats anymore. We hope to welcome you again to Be Live Experience Marrakech Palmeraie.

Warmest regards.

Mostafa mokar2 years ago on Google
5/5
Very good.
Service was fabulous,
Clean,
Response from the owner2 years ago

Dear Mostafa,

We thank you very much for this great comment after your last stay in our Be Live Experience Marrakech Palmeraie.

We were delighted to welcome you and make your stay a special moment. We hope to see you again soon to share a similar new experience.

See you soon for a new trip within our establishment.

Regards,

Amine Elmouatacim (Amino)3 years ago on Google
4/5
Modern hotel, Good service ,very hard to find !
Response from the owner3 years ago

Dear Amine,

A very warm thank you for your generous comment following your recent stay with us. We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations. We look forward to welcoming you back at the Be Live Experience Marrakech Palmeraie.

Best regards,

trust andrei3 years ago on Google
5/5
Amazing visit...amazing experience...great customer service.!!!
Response from the owner3 years ago

Dear Trust,

We thank you very much for this great comment through Google after your last stay in our Be Live Experience Marrakech Palmeraie.

We were delighted to welcome you and make your stay a special moment.

We hope to see you again soon to share a similar new experience. See you soon for a new trip within our establishment.

Regards,

Amine Bodyboard4 years ago on Google
4/5
Great place
Adil Adil3 years ago on Google
5/5
Best hotel .best eater .best rooms
Response from the owner3 years ago

Dear Adil,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie. We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations. We look forward to welcoming you back.

Best regards,

Saleha Talati4 years ago on Google
5/5
The best food I've had in marrakesh
Response from the owner3 years ago

Dear Saleha Talati,

We’re happy to hear from you and glad you enjoyed your stay with us.

I’m pleased to hear about our delicious food. We appreciate having you as our guest, and we look forward to your return visit.

Best Regards,

Kelly Budhu3 years ago on Google
5/5
A brilant hoiliday
Mejdoub Oussama5 years ago on Google
4/5
Professional services
Mohamed Samir3 years ago on Google
3/5
Average, it's stupid to ask a deposit
Response from the owner3 years ago

(Translated by Google) Dear Mohamed Samir,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech and for taking the time to share your feedback with us.

We want to apologize for not having met your expectations. However, we would like to inform you that the deposit requested is just a guarantee to be returned to customers on the day of departure.

Hoping to give us the opportunity to visit us on your next vacation to test our improvement.

Best regards,

(Original)

Cher Mohamed Samir,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech et d’avoir pris le temps de partager avec nous votre feedback.

Nous voulons nous excuser de ne pas avoir répondu à vos attentes. Cependant, nous tenons à vous informer que les cautions demandées est juste une garantie à retourner aux clients le jour de départs.

Espérant nous donner l’occasion de nous visiter pour votre prochaine vacance afin de tester notre amélioration.

Meilleures salutations,

Cheralli2 years ago on Google
4/5
Clean lovely pool
Response from the owner2 years ago

Dear Cheryl,

First, we thank you for sharing your impressions with Be Live Experience Marrakech Palmeraie and for submitting an excellent review regarding your stay.

we are very Pleased to tell you that your comment is great added value for keeping proving the best quality to our customers.

We thank you for your praise and look forward to welcoming you in the near future.

Kindest Regards,

Tracey Critchleya year ago on Google
4/5
The staff are great
Ad Ray4 years ago on Google
2/5
Larbi Aztati3 years ago on Google
5/5
Good place for passed vocation
Response from the owner3 years ago

Dear Larbi,

Greetings from sunny Marrakech and thank you for sharing your recent experience at Be Live Experience Marrakech Palmeraie.

We are delighted to read that Be Live Family made your stay very welcoming. all family members constantly strive to go beyond guest's expectations and create memorable moments.

It's a pleasure to welcome you back next time and I'm sure you'll appreciate our new experiences!

Kindest regards,

Achraf Sood3 years ago on Google
5/5
Response from the owner3 years ago

(Translated by Google) Dear Ashraf,

We would like to sincerely thank you for the time taken to write your positive opinion following your stay with us. It is a joy for us to learn that you have appreciated the quality of service that has been reserved for you.

Looking forward to welcoming you again to the Be Live Experience Marrakech Palmeraie.

Warmest regards,

(Original)

Cher Achraf,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour parmi nous. C’est une joie pour nous d’apprendre que vous avez apprécié la qualité de service qui vous a été réservée.

Au plaisir de vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations,

Bobby Hutton4 years ago on Google
1/5
Response from the owner3 years ago

(Translated by Google) Dear Bobby Hutton,

Thank you for taking the time to share your thoughts with us.

We are sorry that your stay did not meet your expectations. Rest assured that all our teams are fully dedicated to the satisfaction of our customers.

We hope to have the pleasure of welcoming you again and giving you a better experience.

Truly,

(Original)

Chère Bobby Hutton,

Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions.

Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. Soyez assuré que toutes nos équipes sont entièrement dévouées à la satisfaction de nos clients.

Nous espérons avoir le plaisir de vous accueillir de nouveau et vous faire vivre une meilleure expérience.

Sincèrement,

Rachid Menbar3 years ago on Google
4/5
Great services
Response from the owner3 years ago

Cher Rachid,

A very warm thank you for your generous comment following your recent stay with us. We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.

We look forward to welcoming you back at the Be Live Experience Marrakech Palmeraie.

Best regards,

Valentina Stellina2 weeks ago on Google
5/5
(Translated by Google) The strong point is the staff, all very nice and discreet. Nice resort, rolls from an armchair to the sofa while sipping a drink (all inclusive). Possibility to book excursions of various kinds beauty treatments at …
(Translated by Google) The strong point is the staff, all very nice and discreet. Nice resort, rolls from an armchair to the sofa while sipping a drink (all inclusive). Possibility to book excursions of various kinds beauty treatments at the various desks in the hotel. There is a small shop with local products and caftans. We stayed 5 nights, maybe 3 is enough if it's just for relaxation, if you also do excursions you can stay longer. It is all very beautiful and relaxing. Clean and well organized. Surely it is not in a central position, but believe me, after half / a day in downtown Marrakesh you will be happy to return to the peace of the resort 😅 the Medina is very beautiful but chaotic and messed up. There is a free shuttle at various hours, however, seats must be reserved the day before.
If you want a comfortable base without making any effort, away from the chaos of the Medina, if you love to discover people and places different from yours, you want a comfortable and spacious room for your holidays, then it's for you. If you can't stand the entertainment and music during the day in the pool area, this is not for you.
(Original)
Il punto forte è lo staff, tutti molto carini e discreti. Bel resort, si rotola da una poltrona al divano sorseggiando un drink (all inclusive). Possibilità di prenotare escursioni di vario genere trattamenti estetici presso i vari desk in hotel. C'è un negozietto con prodotti locali e caftani. Siamo stati 5 notti, forse 3 sono sufficienti se è solo per relax, se invece fate anche escursioni potete stare di più. È tutto molto bello e rilassante. Pulito e ben organizzato. Sicuramente è in una posizione non centrale, ma credetemi, dopo mezza/una giornata a Marrakesh centro sarete contenti di rientrare nella pace del resort 😅 la Medina è molto bella ma caotica e incasinata. C'è la navetta gratuita a varie ore e bisogna però prenotare i posti il giorno prima.
Se volete un punto di appoggio confortevole senza fare sforzi di nessun tipo, lontani dal caos della Medina, se amate scoprire persone e luoghi diversi dal vostro, volete una camera confortevole e spaziosa per le vacanze, allora fa per voi. Se non sopportate l'animazione e la musica durante il giorno in zona piscina, non fa per voi.
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location4.0
Response from the owner2 weeks ago

(Translated by Google) Dear Valentina,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Chère Valentina,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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H G3 months ago on Google
4/5
(Translated by Google) Well maintained establishment with good food. The staff do their best to be attentive and caring. The entertainment team are helpful. Only downside, the sports lessons offered are not very professional and the …
(Translated by Google) Well maintained establishment with good food. The staff do their best to be attentive and caring. The entertainment team are helpful. Only downside, the sports lessons offered are not very professional and the establishment has a small swimming pool compared to the number of people present on site. In addition, the larger pool is used by adults and children and during our stay it was too full.
(Original)
Établissement bien entretenu et qui sert une bonne nourriture. Le personnel fait de son mieux pour être à l'écoute et aux petits soins. L'équipe animation est serviable. Seul bémol, les cours de sports proposés ne sont pas très pro et l'établissement dispose d'une petite piscine comparée au nombre de personnes présents sur place. En plus, la plus grande piscine est utilisée par les adultes et les enfants et pendant notre séjour, elle était trop pleine.
Trip typeFamily
Rooms4.0
Service4.0
Location3.0
Response from the owner3 months ago

(Translated by Google) Dear Customer,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher client,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

Read more
Read less
M R2 months ago on Google
5/5
(Translated by Google) Great stay. Well located property. Warm welcome, spacious, comfortable and clean room.
The food is very good and there is a lot of choice. …
(Translated by Google) Great stay. Well located property. Warm welcome, spacious, comfortable and clean room.
The food is very good and there is a lot of choice.
You don't care about anything, everyone is very caring.
Bravo for your very good organization.
And congratulations to all the staff (maid, waiters, butler...)
A little extra for the animation team who do an incredible job!!! And all this in a wonderful atmosphere!
We will come back with great pleasure and advise your establishment.
(Original)
Super séjour. Établissement bien situé. Accueil chaleureux, chambre spacieuse, confortable et propre.
La restauration est très bonne et il y a beaucoup de choix.
Vous ne vous souciez de rien, tout le monde est aux petits soins.
Bravo pour votre très bonne organisation.
Et bravo à tout le personnel ( femme de chambre, serveurs, maître d'hôtel... )
Un petit plus pour l'équipe d'animation qui fait un travail incroyable !!! Et tout ça dans une ambiance merveilleuse !
Nous reviendrons avec grand plaisir et conseillerons votre établissement.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

We would like to thank you very sincerely for the time taken to write this superb review following your stay at the Be Live Experience Marrakech Palmeraie.

We will not fail to pass on your compliments to all of our staff who were able to welcome you as they should, your compliments are a great source of motivation.

We hope to welcome you again very soon.

Sincerely,

(Original)

Cher Client,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de ce superbe avis suite de votre séjour au Be Live Experience Marrakech Palmeraie.

Nous ne manquerons pas de transmettre vos compliments à l’ensemble de notre personnel qui a su vous accueillir comme il se doit, vos compliments constituent une grande source de motivation.

Nous espérons vous recevoir de nouveau très bientôt.

Sincèrement,

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Laetitia Moysan4 months ago on Google
5/5
(Translated by Google) Great stay for the Marrakech of laughter.
Pleasant and attentive staff. Hotel on a human scale, clean, calm, entertainment team at the top, varied and really good buffet. We loved it. Everything is done …
(Translated by Google) Great stay for the Marrakech of laughter.
Pleasant and attentive staff. Hotel on a human scale, clean, calm, entertainment team at the top, varied and really good buffet. We loved it. Everything is done to make you feel good.
Very spacious room with a garden view and peacocks that visit us in the morning. Very nice and original.
Experience to renew very quickly.
(Original)
Super séjour pour le Marrakech du rire.
Personnel agréable et à l’écoute. Hôtel à taille humaine, propre, calme, équipe d’animation au top, buffet varié et vraiment bon. On a adoré. Tout est fait pour que l’on se sente bien.
Chambre très spacieuse avec une vue sur jardin et des paons qui nous rendent visite le matin. Très sympa et original.
Expérience à renouveler très rapidement.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Laetitia,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us,

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Laetitia,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous,

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Antoine BERGERONa month ago on Google
1/5
(Translated by Google) Extremely bad experience: buffet to flee, music that explodes the eardrums, not at all suitable for a family setting. However, we put our holiday savings in this 4*, thinking we would find a pleasant stay there. The …
(Translated by Google) Extremely bad experience: buffet to flee, music that explodes the eardrums, not at all suitable for a family setting. However, we put our holiday savings in this 4*, thinking we would find a pleasant stay there. The reality was quite different!
Do not rely on "positive" reviews left by profiles that do not exist. Families: don't ruin your vacation at this hotel
(Original)
Expérience extrêmement mauvaise : buffet à fuir, musique qui explose les tympans, pas du tout adapté pour un cadre familial. Nous avons pourtant mis nos économies de vacances dans ce 4* en pensant y trouver un séjour agréable. La réalité était tout autre!
Ne vous fiez pas aux avis "positifs" laissés par des profils qui n'existent pas. Aux familles : ne gâchez pas vos vacances dans cet hôtel
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Response from the ownera month ago

(Translated by Google) Dear Anthony,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie.

It is with disappointment that we read your comment. However, we are sorry to read that the service did not meet your expectations. Rest assured that this does not reflect our service standards and that we will monitor the situation with our entire team.

Our goal is to provide high quality hospitality to each of our guests throughout their stay. We hope to welcome you again!

Best regards,

(Original)

Cher Antoine,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie.

C'est avec déception que nous prenons connaissance de votre commentaire. Cependant, nous sommes désolés de lire que le service n'était pas à la hauteur de vos attentes. Soyez assuré que cela ne reflète pas nos normes de service et que nous suivrons la situation avec toute notre équipe.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau !

Meilleures salutations,

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Sarah Zedira5 months ago on Google
5/5
(Translated by Google) Excellent stay at this hotel.
Spacious and clean room!
The staff very welcoming, we were very well received! …
(Translated by Google) Excellent stay at this hotel.
Spacious and clean room!
The staff very welcoming, we were very well received!
Suitable for families, varied buffet and very good Moroccan specialties, top entertainment for adults and children!
I highly recommend !
I'll be back...
(Original)
Excellent séjour passé dans cet hôtel.
Chambre spacieuse et propre !
Le personnel très accueillant, nous avons été très bien reçu!
Adapté aux famille, buffet variés et très bonnes spécialités marocaines, animation au top pour les grands et les petits !
Je recommande vivement !
Je reviendrai...
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Chère Sarah Zedira ,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Nous vous assurons de partager tous vos beaux mots avec l’équipe.

Nous sommes tous impatients de vous accueillir à nouveau dans notre hôtel pour votre prochain séjour à Marrakech.

Best regards,

(Original)

Chère Sarah Zedira ,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Nous vous assurons de partager tous vos beaux mots avec l’équipe.

Nous sommes tous impatients de vous accueillir à nouveau dans notre hôtel pour votre prochain séjour à Marrakech.

Meilleures salutations,

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Manuela Malgogne2 months ago on Google
3/5
(Translated by Google) We spent 6 very pleasant days in this beautiful hotel. The staff do what they can to make the stay perfect, thanks to them. The swimming pool is ideal for children, even if smaller than imagined with the photos. We …
(Translated by Google) We spent 6 very pleasant days in this beautiful hotel. The staff do what they can to make the stay perfect, thanks to them. The swimming pool is ideal for children, even if smaller than imagined with the photos. We appreciated the shuttle service to go to Marrakech, the restaurant buffet and the snack menu, the air conditioning.
There is great potential but a few downsides to note:
- arrival around 11 a.m. at the hotel, we did not have our room before 2:30 p.m., too bad with a pregnant woman and a 2-year-old girl
- not enough deckchairs and parasols available around the pool, you have to get up early to have your place for the day, people leave their towels to arrive only at 11:30 a.m. or even later
- some holidaymakers are dirty, it is not up to the staff to manage these incivilities: at the edge of the swimming pool, abandoned waste and glasses spilled or left full, this attracts wasps, plates with leftover food at the doors of the rooms, etc...
- little doubt about the temperature of the ice creams in the middle of the service, all 3 of us were sick after eating a little soft ice cream at the buffet on Saturday evening, our daughter vomited at night and ate more for almost 2 days
- the shop, not nice to be taken for a pigeon within the hotel
- it would be nice to leave with a small "packed lunch" when you leave the hotel before the opening of breakfast
- our 7 postcards left at the reception 3 weeks ago never arrived at their destination... :(
(Original)
Nous avons passé 6 jours très agréables dans ce bel hôtel. Le personnel fait ce qu'il peut pour rendre le séjour parfait, merci à eux. La piscine est idéale pour les enfants, même si plus petite qu'imaginée avec les photos. Nous avons apprécié le service de navette pour aller à Marrakech, le buffet du restaurant et la carte du snack, la climatisation.
Il y a un super potentiel mais quelques bémols à signaler :
- arrivée vers 11h à l'hôtel, nous n'avons pas eu notre chambre avant 14h30, dommage avec une femme enceinte et une petite fille de 2 ans
- pas assez de transats et parasols disponibles autour de la piscine, il faut se lever de bonne heure pour avoir sa place pour la journée, des gens déposent leurs serviettes pour n'arriver qu'à 11h30 voire plus
- certains vacanciers sont sales, ce n'est pas au personnel de gérer ces incivilités : au bord de la piscine des déchets à l'abandon et des verres renversés ou laissés pleins, cela attire les guêpes, des assiettes avec des restes de nourriture laissées aux portes des chambres, etc...
- petit doute sur la température des glaces en milieu de service, nous avons tous les 3 été malades après avoir mangé de la glace un peu ramollie au buffet le samedi soir, notre fille a vomi la nuit et plus mangé pendant presque 2 jours
- la boutique, pas chouette d'être pris pour un pigeon au sein de l'hôtel
- ce serait sympa de partir avec un petit "panier repas" quand on quitte l'hôtel avant l'ouverture du petit déjeuner
- nos 7 cartes postales déposées à la réception il y a 3 semaines ne sont jamais arrivées à destination... :(
Trip typeFamily
Rooms5.0
Service4.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

Thank you for taking the time to write a review about your experience at our Be Live Experience Marrakech Palmeraie hotel.

It is with great pleasure that we read that you had an excellent stay with us, especially since our staff was always very attentive. Our goal is to provide high quality hospitality to every guest on every stay.

We would also like to thank you for the comments you sent us; we take into consideration the observations made to us by our customers in order to improve the quality of our services.

Regarding the postcards, we inform you that we have already deposited them at the post office. We cannot confirm arrival time as we have no way to track it.

Rest assured that your beautiful testimony is shared with the entire team.

We hope that during your next visit to Marrakech, we will be able to welcome you again in our hotel.

Cordially,

(Original)

Cher Client,

Merci d'avoir pris le temps d'écrire un commentaire sur votre expérience dans notre hôtel Be Live Experience Marrakech Palmeraie.

C’est avec grand plaisir que nous lisons que vous avez passé un excellent séjour parmi nous surtout que notre personnel était toujours aux petits soins. Notre objectif est d'offrir une hospitalité de haute qualité à chaque client à chaque séjour.

Nous tenons également à vous remercier pour les remarques que vous nous avez adressé ; nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Concernant les cartes postales, nous vous informons que nous les avons déjà déposées à la poste. Nous ne pouvons pas confirmer l'heure d'arrivée car nous n'avons aucun moyen pour faire le suivi .

Soyez assurés que votre beau témoignage est partagé avec toute l’équipe.

Nous espérons que lors de votre prochaine visite à Marrakech, nous pourrons vous accueillir à nouveau au sein de notre hôtel.

Cordialement,

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Hind Chami4 months ago on Google
2/5
(Translated by Google) The first day of the stay we find ourselves intoxicated by the buffet which, moreover, was bland and tasteless.
At check in we are made to hang around for a floral decoration that we did not …
(Translated by Google) The first day of the stay we find ourselves intoxicated by the buffet which, moreover, was bland and tasteless.
At check in we are made to hang around for a floral decoration that we did not ask for and that they wanted to charge us.
At check out we give our room deposit and towels to another client.
Otherwise the staff was welcoming and friendly but we will not return.
(Original)
Le premier jour du séjour nous nous retrouvons intoxiqués par le buffet qui d’ailleurs était fade et sans aucun goût.
Au check in on nous fait poireauter pour une décoration florale que nous n’avons pas demandé et qu’ils voulaient nous facturer.
Au check out on donne notre caution de chambre et serviettes à un autre client.
Sinon le personnel était accueillant et aimable mais on ne reviendra pas.
Trip typeCouple
Rooms4.0
Service2.0
Location3.0
Response from the owner4 months ago

(Translated by Google) Dear Hind,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Chère Hind,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration.

Meilleures salutations

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louise danvea month ago on Google
5/5
(Translated by Google) Hotel very well maintained, clean, the food served is very good with plenty of choice for all meals.
The rooms are great, spacious, top bedding! …
(Translated by Google) Hotel very well maintained, clean, the food served is very good with plenty of choice for all meals.
The rooms are great, spacious, top bedding!
The swimming pool is very nice.
And very welcoming staff
I recommend this hotel!
(Original)
Hôtel très bien entretenue , propre , la nourriture servis est très bonne avec beaucoup de choix pour tout les repas.
Les chambres sont super , spacieuse , une literie au top !
La piscine est très agréable.
Et le personnel très accueillant
Je recommande cet hôtel !
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
Response from the ownera month ago

(Translated by Google) Dear Louise,

We would like to thank you for taking the time to provide us with this kind comment and excellent score.

We are happy to know that you appreciated the cleanliness of our Be Live Experience Marrakech Palmeraie hotel.

Our team always does its best to make the guest's stay as pleasant as possible. We hope to welcome you again at Be Live Experience Marrakech Palmeraie.

Warmest regards.

(Original)

Cher Louise,

Nous aimerions vous remercier d'avoir pris le temps de nous transmettre cet aimable commentaire et cet excellent score.

Nous sommes heureux de savoir que vous avez apprécié la propreté de notre hôtel Be Live Experience Marrakech Palmeraie.

Notre équipe fait toujours de son mieux pour rendre le séjour du client le plus agréable possible. Nous espérons vous accueillir à nouveau à Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations.

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Anterak54_Xboxa week ago on Google
3/5
(Translated by Google) I would have liked to put 5 stars but unfortunately despite the quality of the hotel, 3 points really sadden me. First of all, the deckchairs are largely insufficient and accentuated by the squat of some who put down …
(Translated by Google) I would have liked to put 5 stars but unfortunately despite the quality of the hotel, 3 points really sadden me. First of all, the deckchairs are largely insufficient and accentuated by the squat of some who put down their towel from 7 a.m. to come only at 2 p.m. (half of the deckchairs were reserved at 7:10 a.m. this morning).
The second point: how can a hotel put a refrigerator, which is not cold, available and justify by saying that there is nothing abnormal: the refrigerator is room temperature, but the person who came says "normal"...don't expect to store perishables or have cold drink.
It takes 4 days left in this hotel without a refrigerator.
Finally, the bar has 2 ways of working for cocktails: if you are lucky the bartender will do it with professionalism (shaker and other small gestures of preparation) otherwise he will only fill a glass without flavor or in any case far of the quality of what he knows how to do… and the taste is greatly affected.
Too bad that these three points spoil the overall quality of the establishment.
(Original)
J’aurai aimé mettre 5 étoiles mais hélas malgré la qualité de l’hôtel, 3 points me chagrinent réellement. Tour d’abord, les transats en nombre largement insuffisant et accentué par le squat de certains qui posent leur serviette dès 7 heures du matin pour ne venir qu’à 14h (la moitié des transats était réservée à 7h10 ce matin).
Le deuxième point : comment un hôtel peut elle mettre un réfrigérateur, qui ne fait de froid, à disposition et justifier en disant qu’il n’y a rien d’anormal : le réfrigérateur est température ambiante, mais la personne qui est venue a dit « normal »… n’espérez pas stocker des produits périssables ou avoir de la boisson fraîche.
Il met reste 4 jours dans cet hôtel sans réfrigérateur.
Enfin, le bar a 2 façons de fonctionner pour les cocktails : si vous avez de la chance le barman va le faire avec professionnalisme (shaker et autres petits gestes de préparation) sinon il ne va que remplir un verre sans saveur ou en tout cas loin de la qualité de ce qu’il sait faire… et le goût s’en ressent largement.
Dommage que ces trois points viennent gâcher la qualité global de l’établissement.
Response from the ownera week ago

(Translated by Google) Dear Customer,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Cher Client,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Soumaya Zellou4 months ago on Google
5/5
(Translated by Google) Very nice hotel, very welcoming and professional staff, always smiling (Reception, Restaurant, Animation, Porters, Maintenance)
Spacious and well equipped room. …
(Translated by Google) Very nice hotel, very welcoming and professional staff, always smiling (Reception, Restaurant, Animation, Porters, Maintenance)
Spacious and well equipped room.
A big THANK YOU to all those who helped us during our stay and who allowed us to spend a pleasant long weekend with the family. I can't give the name of each one, the list would be very long, they are all great. We will return.
Good luck and good luck to the whole team
(Original)
Très bel hôtel, personnel très accueillant et professionnel, toujours souriant ( Réception, Restaurant, Animation, Bagagistes, Entretien)
Chambre spacieuse et bien équipée.
Un grand MERCI à tous ceux qui nous ont rendu service durant notre séjour et qui nous ont permis de passer un agréable long week-end en famille. Je ne peux pas donner le nom de chacun , la liste serait très longue, ils sont tous formidables. Nous reviendrons.
Bon courage et bonne continuation à toute l’équipe
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Soumaya,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Soumaya,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Sarah Al-Rifaia month ago on Google
2/5
(Translated by Google) Overall disappointed with our experience in this hotel which has a lot of potential. …
(Translated by Google) Overall disappointed with our experience in this hotel which has a lot of potential.
Good points :
- spacious room, comfortable bedding, very pleasant and welcoming smiling staff. A special thank you to the maids who are very friendly and smiling.
- The restaurant of the hotel "patio andalou" open on Wednesday and Saturday on reservation is just incredible: the background music is oriental and not too loud, the food is delicious. Congratulations to the chef we enjoyed the starter to dessert.
Negative points :
- Unbearable and continuous noise pollution. After 6 nights my skull will explode when we had come to seek rest in this hotel which wants to be "family". I don't mind that it's a club and that we offer music, but that the nuisances follow you to your room it is in my opinion unacceptable and a very big negative point, which means that we will not return . In addition, impossible to rest on a deckchair and read in the sun: the music is TOO loud and always in nightclub mode in the middle of the afternoon. It's a pity and frankly annoying!
- The swimming pool is too small but what reinforces this point is that activities are often organized (aquagym, group games), which trivializes 80% of the pool which is already small. It is therefore impossible to swim quietly, in addition to this the impossibility of reading quietly, one wonders if one is in a campsite or in a 4* hotel...
- The buffet is very average, we stopped eating there after 3 days, the food did not make us sick but it is really not very qualitative.. I strongly advise against the snack bar with ready-made snacks out in the open and more bees than there are to choose from.
- The rooms are clean and spacious but all the same a strong unpleasant smell of pipes emanated from our shower, we had to change rooms...
If you come as a family with young children do not book in this hotel: impossible to put them to bed while they are sleepy because the music resounds in the rooms until past midnight. Despite the cleanliness and friendliness of the staff, we won't be back, we came back from vacation tired!
(Original)
Globalement déçue de notre expérience dans cet hôtel qui a pourtant beaucoup de potentiel.
Points positifs :
- chambre spacieuse, literie confortable, personnel souriant très agréable et accueillant. Un merci tout particulier aux femmes de chambres qui sont très sympathiques et souriantes.
- Le restaurant de l'hôtel "patio andalou" ouvert le mercredi et samedi sur réservation est juste incroyable : la musique d'ambiance est orientale et pas trop forte, les mets sont délicieux. Bravo au chef on s'est régalé de l'entrée au dessert.
Points négatifs :
- Nuisance sonore insupportable et en continue. Au bout de 6 nuits mon crâne va exploser alors que nous étions venus chercher du repos dans cet hôtel qui se veut "familial". Je veux bien que ce soit un club et qu'on propose de la musique, mais que les nuisances vous suivent jusqu'à votre chambre c'est à mon sens inacceptable et un très gros point négatif, ce qui fait que nous ne reviendrons pas. De plus, impossible de se reposer sur un transat et de lire au soleil : la musique est TROP forte et toujours en mode boîte de nuit en plein après-midi. C'est dommage et franchement agaçant !
- La piscine est trop petite mais ce qui renforce ce point c'est que des activités sont souvent organisées (aquagym, jeux collectifs), ce qui banalise 80% du bassin qui est déjà petit. Impossible donc de nager tranquillement, s'ajoute à cela l'impossibilité de lire tranquillement, on se demande si on est dans un camping ou dans un hôtel 4*...
- Le buffet est très moyen, nous avons arrêté d'y manger au bout de 3 jours, la nourriture ne nous a pas rendu malades mais elle est vraiment pas très qualitative.. Je vous déconseille fortement le snack-bar aves des collations toutes faites à l'air libre et plus d'abeilles que de choix.
- Les chambres sont propres et spacieuses mais tout de même une forte odeur désagréable de canalisation se dégageait de notre douche, nous avons du changer de chambre...
Si vous venez en famille avec des enfants en bas âge ne réservez pas dans cet hôtel : impossible de les coucher alors qu'ils ont sommeil car la musique résonne dans les chambres jusqu'à minuit 30 passé. En dépit de la propreté et de la gentillesse du personnel nous ne reviendrons pas, nous sommes rentrés de vacances fatigués !
Trip typeVacation · Family
Rooms3.0
Service3.0
Location2.0
Response from the ownera month ago

(Translated by Google) Dear Sarah,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Cher Sarah,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Romuald Lamanthe4 weeks ago on Google
1/5
(Translated by Google) Hello,
Eight days ago stay at be live hotel experience, and what an experience see photos . …
(Translated by Google) Hello,
Eight days ago stay at be live hotel experience, and what an experience see photos .
I absolutely do not recommend this establishment and the customer service of the Be Live group is obviously absent, really pitiful for a hotel group wishing to sell us dreams.
Everything goes to my lawyer and consumer and media service so that this does not happen again. Of course on photos and messages attesting to the veracity of my dissatisfaction.
Have a good day.
(Original)
Bonjour,
Il y a huit jours séjour au be live hôtel expérience, et quelle expérience voir les photos .
Je ne conseille absolument pas cette établissement et le service client du groupe Be Live est évidemment aux abonnés absents , vraiment pitoyable pour un groupe hôtelier souhaitant nous vendre du rêve .
Tout part chez mon avocat et service consommateurs et média pour que cela ne se reproduise plus . Bien sur photos et messages attestant la véracité de mon mécontentement.
Bonne journée.
Trip typeCouple
Rooms1.0
Service2.0
Location3.0
Response from the owner3 weeks ago

(Translated by Google) Dear Customer,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie.

However, we are sorry to read that the service did not meet your expectations. Rest assured that this does not reflect our service standards and that we will monitor the situation with our entire team.

Our goal is to provide high quality hospitality to each of our guests throughout their stay. We hope to welcome you again!

Best regards,

(Original)

Cher Client,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie.

Cependant, nous sommes désolés de lire que le service n'était pas à la hauteur de vos attentes. Soyez assuré que cela ne reflète pas nos normes de service et que nous suivrons la situation avec toute notre équipe.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau !

Meilleures salutations,

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kemala DURUa month ago on Google
5/5
(Translated by Google) Pleasant personal stay with little care. Always smiling helpful bartender at the top .. Room service is excellent very responsive always a kind word. During our stay, we took a treatment in the hammam to take part in …
(Translated by Google) Pleasant personal stay with little care. Always smiling helpful bartender at the top .. Room service is excellent very responsive always a kind word. During our stay, we took a treatment in the hammam to take part in excursions which were recommended to us, a very nice stay. An animation team at the top to redo. Thank you for your smile..
(Original)
Agréable séjour personnel au petit soin. Toujours le sourire serviable barman au top.. Service en salle is excellent très réactif toujours un mot gentil. Nous avons lors de notre séjour fait un soin au hammam participer à des excursions qui nous on été conseillé séjour très chouette. Une équipe d'animation au top à refaire. Merci pour votre sourire..
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the ownera month ago

(Translated by Google) Dear Kemala,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Kemala,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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hamza Cha month ago on Google
5/5
(Translated by Google) exile
Very pleasant stay. The whole team (chef Issa, snack ...) was professional and very available. A varied and quality buffet. All in all a very good surprise, I …
(Translated by Google) exile
Very pleasant stay. The whole team (chef Issa, snack ...) was professional and very available. A varied and quality buffet. All in all a very good surprise, I totally recommend. Congratulations to the breakfast staff 😍😍
(Original)
Exilent
Séjour très agréable. Toute l'équipe (le chef Issa , snack ...) était professionnelle et très disponible. Un buffet varié et de qualité. En somme une très bonne surprise, je recommande totalement. Bravo les staff petit déjeuner 😍😍
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

(Translated by Google) Dear Hamza,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Cher Hamza,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Fatima Zzahra5 months ago on Google
5/5
(Translated by Google) Very pleasant stay. The whole team (the chef, snack ...) was professional and very available. A varied and quality buffet. All in all a very good surprise, I totally recommend. Congratulations to the breakfast staff …
(Translated by Google) Very pleasant stay. The whole team (the chef, snack ...) was professional and very available. A varied and quality buffet. All in all a very good surprise, I totally recommend. Congratulations to the breakfast staff
(Original)
Séjour très agréable. Toute l'équipe (le chef de cuisine, snack ...) était professionnelle et très disponible. Un buffet varié et de qualité. En somme une très bonne surprise, je recommande totalement. Bravo les staff petit déjeuner
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Fatima Zahra,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

We are absolutely delighted to read your satisfaction, which is our daily goal. Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Fatima Zahra,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien. Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Karine Smagghe3 months ago on Google
5/5
(Translated by Google) We had an unforgettable holiday, the hotel is very beautiful, the rooms very spacious. The staff is on top whether at the reception, at the bar, in the restaurant, at the snack bar... As for the entertainment team, …
(Translated by Google) We had an unforgettable holiday, the hotel is very beautiful, the rooms very spacious. The staff is on top whether at the reception, at the bar, in the restaurant, at the snack bar... As for the entertainment team, they are brilliant, there is no time to get bored.
I recommend it we spent 12 days can't wait to go back.
(Original)
Nous avons passer des vacances inoubliables l'hôtel est très beau les chambres très spacieuses. Le personnel est au top que ce soit a la réception, au bar, au restaurant, au snack bar... Quand a l'équipe d'animation ils sont géniaux pas le temps de s'ennuyer.
Je vous le recommande nous avons passer 12jours hâte d'y retourner.
Trip typeVacation · Couple
Response from the owner2 months ago

(Translated by Google) Dear Karine,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Karine,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Moh Meh3 months ago on Google
5/5
(Translated by Google) An excellent stay.
I recommend the hotel.
Pleasant environment in general …
(Translated by Google) An excellent stay.
I recommend the hotel.
Pleasant environment in general
Small hotel mastered on all aspects.
The only remark: small swimming pool but it allows a better proximity 🙂🙂
(Original)
Un excellent séjour.
Je recommande l'hôtel.
Cadre agréable en général
Petit hôtel maîtrisé sur tous les volets.
La seule remarque : petite piscine mais elle permet une meilleure proximité 🙂🙂
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

We warmly thank you for your wonderful appreciation following your visit to our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to read that you fully enjoyed your stay with us, as well as to know that the expertise of each of the members of our teams contributed to making your stay an excellent one.

We take into consideration the observations made to us by our customers in order to improve the quality of our services.

We hope to have the pleasure of welcoming you again very soon during a future stay in Marrakech.

Sincerely

(Original)

Cher Client,

Nous vous remercions chaleureusement pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous, ainsi de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour à Marrakech.

Sincèrement

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Celia Celiouch2 months ago on Google
5/5
(Translated by Google) Hotel at the top. Staff, rooms, entertainment everything is perfect. On the other hand, the hotel shop should be avoided. He's a thief, a packet of chips at 8€??? Biafine 8€ ???? . Too bad that this shop tarnishes the …
(Translated by Google) Hotel at the top. Staff, rooms, entertainment everything is perfect. On the other hand, the hotel shop should be avoided. He's a thief, a packet of chips at 8€??? Biafine 8€ ???? . Too bad that this shop tarnishes the image of the hotel because this hotel is really good for both young and old. The staff really care about the well-being of their customers. Do not change anything you are on top.
(Original)
Hôtel au top. Personnels, chambres, animations tout est parfait. En revanche boutique de l’hôtel à fuir. C’est un voleur, un paquets de chip’s à 8€ ??? Biafine 8€ ???? . Dommage que cette boutique salisse l’image de l’hôtel car cette hôtel est vraiment bien aussi bien pour les petits que pour les grands. Les personnel se soucis vraiment du bien-être de ses clients. Ne changez rien vous êtes au top.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Celia,

We thank you for your visit to the Be Live Experience Marrakech Palmeraie hotel and for taking the time to attribute this return to us.

We are very happy to know that you enjoyed your stay with us. We would also like to thank you for the comment you sent us, we take into consideration the comments made to us by our customers in order to improve the quality of our services.

further to this we want to assure you that the shop is separated from the hotel.

We hope to welcome you again among us.

Warmest regards.

(Original)

Chère Celia,

Nous vous remercions pour votre visite à l'hôtel Be Live Experience Marrakech Palmeraie et d'avoir pris le temps pour nous attribuer ce retour.

Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous. Nous tenons également à vous remercier pour la remarque que vous nous avez adressé, nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

suite a cela nous voulons vous assurer que la boutique est séparé de l'hôtel.

Nous espérons vous accueillir à nouveau parmi nous.

Chaleureuses salutations.

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Soumaya CHAABI2 months ago on Google
5/5
(Translated by Google) We had an unforgettable stay of 8 nights, to be redone.
The staff is very caring, the service is exemplary, very clean rooms, friendly animators and varied and very good quality catering. …
(Translated by Google) We had an unforgettable stay of 8 nights, to be redone.
The staff is very caring, the service is exemplary, very clean rooms, friendly animators and varied and very good quality catering.
With special mention to the RP Mr.Anas who was always present and above all attentive.
(Original)
On y a passé un séjour inoubliable de 8 nuits, à refaire.
Le personnel est aux petits soins, le service est exemplaire, des chambres bien propres, des animateurs sympathiques et restauration variée et de très bonne qualité.
Avec mention spéciale au RP Mr.Anas qui était tout le temps présent et surtout à l’écoute.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Soumaya,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Soumaya,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Christophe Laporte5 months ago on Google
5/5
(Translated by Google) A very nice experience, the staff is very caring.
the ANIMATORS are at the top, extremely kind, here they are not bored 🤣🤣🤣🤣🤣🤣🤣
Varied buffet, discovery of new flavors. …
(Translated by Google) A very nice experience, the staff is very caring.
the ANIMATORS are at the top, extremely kind, here they are not bored 🤣🤣🤣🤣🤣🤣🤣
Varied buffet, discovery of new flavors.
Clean room. We have
used to travel, and know the difference between a good hotel.
We are leaving today, with the desire to come back very soon.
Thank you for this warm welcome.
Good continuation to all the team of
BE LIVE EXPERIENCE .room 1032
(Original)
Une très belle expérience, le personnel est aux petits soins.
les ANIMATEURS sont au top, d'une gentillesse extrême, ici ont ne s'ennuient pas🤣🤣🤣🤣🤣🤣🤣
Buffet varié, découverte de nouvelles saveurs.
Chambre propre. Nous avons
l'habitude de voyager, et savons faire la différence entre un bon hôtel.
Nous repartons aujourd'hui, avec nous l'envie de revenir tres vite.
Merci pour cet accueil chaleureux.
Bonne continuation à toute l'équipe du
BE LIVE EXPÉRIENCE .chambre 1032
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Christophe Laporte

Thank you very much for choosing the Be Live Experience Marrakech palmeraie and for sharing your experience with us.

We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction.

It is with great pleasure that we shared your compliments with all the teams who work every day to offer our customers exceptional moments.

We hope to have the pleasure of welcoming you again very soon.

Sincerely,

(Original)

Cher Christophe Laporte

Un grand merci d’avoir choisi le Be Live Experience Marrakech palmeraie et d’avoir partagé votre vécu avec nous.

Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction.

C'est avec grand plaisir que nous avons partagé vos compliments avec l'ensemble des équipes qui œuvrent chaque jour à offrir à nos clients des moments d'exception.

Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Très cordialement,

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Issam HILALIa month ago on Google
2/5
(Translated by Google) Positive:
The caring staff.
Large room overlooking the pool. …
(Translated by Google) Positive:
The caring staff.
Large room overlooking the pool.
Housekeeping done every day.
Negative:
Pool shallow and too small.
MUSIC TOO TOO LOUD ALL DAY!!!!!!
Uncomfortable hollow bed in the middle of the bed; I slept better in a 2 star!!
Faulty light a technician had to come by but could not find the room.
Faulty shower the technician had to come by but he came when we left!!
Gym AC broken and filled with mosquitoes.
And the worst the shuttle is forbidden to customers who have inadmissible luggage !!!!
The food is not of good quality apart from the fruits and raw vegetables.
(Original)
Positif:
Le personnel aux petits soins.
Chambre de grande taille vu sur la piscine.
Ménage fait tout les jours .
Negatif:
Piscine peu profonde et trop petite.
MUSIQUE TROP TROP FORTE TOUTE LA JOURNÉE !!!!!!
Lit inconfortable creux au milieu du lit; j'ai mieux dormi ans un 2 étoiles!!
Lumière défectueuse un technicien devait passer mais n'a pas trouver la chambre.
Douchette défectueuse le technicien devait passer mais il est venu à notre départ!!
Salle de sport climatisation cassé et rempli de moustique.
Et le pire la navette est interdite aux clients qui ont des bagages inadmissible !!!!
La nourriture n'est pas de qualité à part les fruits et les crudités.
Trip typeVacation · Family
Rooms2.0
Service5.0
Location2.0
Response from the ownera month ago

(Translated by Google) Dear Issam,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Cher Issam,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Loubna BENALIa week ago on Google
5/5
(Translated by Google) Very good stay, very well served since our arrival. Friendly, professional and attentive staff. Varied and very good buffet. Lively evenings. Big pool. …
(Translated by Google) Very good stay, very well served since our arrival. Friendly, professional and attentive staff. Varied and very good buffet. Lively evenings. Big pool.
(Original)
Très bon séjour, très bien servi depuis notre arrivé. Personnel accueillant, professionnel et a l'écoute. Buffet varié et très bon. Soirées animées. Grande piscine.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
Response from the ownera week ago

(Translated by Google) Dear Loubna,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Chère Loubna,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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Julie Masséa month ago on Google
5/5
(Translated by Google) Unforgettable stay 🥰🥰
We (my husband, my two-year-old son and I) had a wonderful two weeks. …
(Translated by Google) Unforgettable stay 🥰🥰
We (my husband, my two-year-old son and I) had a wonderful two weeks.
The welcome and the friendliness were there, all the staff took great care, whether it was the cooks, the reception, the animators, the waiters, the maids, the snacks and the manager of the hotel who cares about the well-being of its customers.
Question cleanliness nothing to say the hotel is washed several times a day. the rooms are cleaned every day with change of sheets and towels.
The delicious food very very good and varied dishes and the desserts just wouahhhh.
The superb swimming pools, they are suitable for our son who enjoyed it.
Entertainment for all 👏👏👏 congratulations to everyone you made my husband, my son and myself have a great stay.
Kids' clubs suitable for all ages, the activity leader does her best to entertain our children.
We are already seeing to come back next year inch'Allah Aziz Rayan and Julie ⛱️😎😍🙏
And for the bad reviews you are in bad faith the next stay at home.
I want to say it again the hotel is just beautiful in every way.
(Original)
Séjour inoubliable 🥰🥰
Nous avons (mon mari, mon fils de deux ans et moi) passé deux semaines juste magnifique.
L'accueil et l'amabilité fut au rendez-vous tous le personnel était au petit soin, que se soit les cuisiniers, la réception, les animateurs, les serveurs, les femmes de chambre le snacks et le responsable de l'hôtel qui se préoccupe du bien-être de ses clients.
Question propreté rien à dire l'hôtel est lavé à plusieurs reprises par jours. les chambres sont faites tous les jours avec changement des draps et serviettes.
La restauration succulente plats très très bon et variés et les desserts juste wouahhhh.
Les piscines superbes, elles sont adaptées pour notre fils qui a apprécié.
Animation pour tous 👏👏👏 bravo à tous le monde vous nous avez fait passer un séjour génial à mon mari mon fils et moi-même.
Clubs kids adapté à tous âges l'animatrice fait tous son possible pour distraire nos enfants.
Nous sommes déjà entrain de voir pour revenir l'année prochaine inch'Allah Aziz Rayan et Julie ⛱️😎😍🙏
Et pour les mauvais avis vous êtes de mauvaise foi la prochaine restez chez vous.
Je tiens à le redire l'hôtel est juste magnifique dans tous les sens.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

(Translated by Google) Dear Julie, dear Aziz,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chere julie, cher Aziz,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Read less
Fatima Zahra Taji3 months ago on Google
2/5
(Translated by Google) When I made my reservation on the hotel's website I was really enthusiastic seeing the photos published on the site and I was looking forward to being there as soon as possible. Once there and after having made the …
(Translated by Google) When I made my reservation on the hotel's website I was really enthusiastic seeing the photos published on the site and I was looking forward to being there as soon as possible. Once there and after having made the payment for my stay, I am surprised by a deposit for the room and another for the pool towels, something that I have never encountered in other establishments. On the other hand, the photos published on the site have nothing to do with reality: very small swimming pool for a hotel intended for families, water quality leaves something to be desired, insufficient number of deckchairs, you have to wake up happy to reserve your place, you have to be a foreigner to be better served (strange behavior of the lifeguard). Same for the cleanliness of the rooms, the towels in the rooms are not changed daily and when you ask after you have to wait hours for them to be changed. On the other hand, the restaurant staff are always welcoming and very caring with everyone. The food is diverse and of good quality. The animation team is always on top of new programs for adults and children.
(Original)
Quand j'ai fait ma réservation sur le site de l'hôtel j'étais vraiment enthousiaste vue les photos publiées sur le site et je me réjouissais à l'idée d'y être le plus vite possible. Une fois arrivée sur place et aprés avoir effectuer le paiement de mon séjour on me surprend par une caution pour la chambre et une autre pour les serviettes de piscine chose que je n'ai jamais rencontré dans d'autres établissements. D'autre part les photos publiées sur le site n'ont rien à voir avec la réalité : piscine trés petite pour un hôtel destiné aux familles, qualité d'eau laisse à désirer, nombre de transats insuffisant faut se réveiller de bonheur pour réserver sa place, faut être étranger pour être mieux servi (comportement étrange du maître nageur). Pareil pour la propreté des chambres, les serviettes des chambres ne sont pas changées quotidiennement et quand on demande aprés on doit attendre des heures pour qu'elles soient changées. Par contre le personnel du restaurant sont toujours accueillants et aux petits soins avec tout le monde. La bouffe est diversifiée et de bonne qualité. L'équipe d'animation est au top toujours de nouveaux programmes pour les adultes et les enfants.
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
Response from the owner2 months ago

(Translated by Google) Dear Fatima Zahra,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Chere Fatima Zahra,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Christophe Boch2 months ago on Google
5/5
(Translated by Google) Excellent week in this 4 * club where we had a room on the ground floor, all the staff are attentive and always have a note for their customers. We haven't tested the entertainment, but the team is very dynamic, …
(Translated by Google) Excellent week in this 4 * club where we had a room on the ground floor, all the staff are attentive and always have a note for their customers. We haven't tested the entertainment, but the team is very dynamic, smiling and very well managed. It is true that as mentioned in a previous comment, there is a lack of deckchairs at the pool (or that these are reserved but empty) and that the surroundings are sometimes dirty after the buffet due to the incivility of some people.. Another once again thank you to all the teams for their good humor and disposition. (Tuil at reception, Anas at public relations, the catering team..)
(Original)
Excellente semaine dans ce club 4* où nous avions une chambre au rdc, l'ensemble du personnel est à l'écoute et a toujours un petit mot pour ses clients. Nous n'avons pas tester les animations mais l'équipe est très dynamique, souriante et très bien dirigée. C'est vrai que comme mentionné dans un commentaire précédent , il manque de transats à la piscine (ou que ceux ci sont réservés mais vides) et que les abords sont parfois sales après le buffet dues à l'incivilité de certains.. Encore une fois merci à l'ensemble des équipes pour leur bonne humeur et dispos. (Tuil à la réception, Anas aux relations publiques, l'équipe de restauration..)
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
Response from the owner2 months ago

(Translated by Google) Dear Christopher,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there. We are delighted to read that you appreciated the professionalism of our staff.

Our goal is to provide high quality hospitality to every guest, throughout their stay.

We are pleased to inform you that your remarks represent added value in order to maintain the quality of our services and the standards of our brand.

We thank you for your trust and hope to see you again very soon.

Best regards,

(Original)

Cher Christophe ,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances. Nous sommes ravis de lire que vous avez apprécié le professionnalisme de notre personnel.

Notre objectif est d'offrir une hospitalité de haute qualité à chaque client, tout au long de son séjour.

Plaisir de vous informer que vos remarques représentent une valeur ajoutée afin de maintenir la qualité de nos prestations et les standards de notre enseigne.

Nous vous remercions pour la confiance que vous nous faites et espérons vous revoir très prochainement.

Sincères salutations,

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Sas Sssia month ago on Google
2/5
(Translated by Google) Six-day stay at the be live EXPERIENCE hotel (not to be confused with the COLLECTION which is ADULT ONLY) don't be fooled because it will surely not be the same atmosphere and the same service! . Room too small for …
(Translated by Google) Six-day stay at the be live EXPERIENCE hotel (not to be confused with the COLLECTION which is ADULT ONLY) don't be fooled because it will surely not be the same atmosphere and the same service! . Room too small for three adults, there are only two beds, the third being a sofa. We weren't aware of that detail. In addition, some rooms, including ours, are communicating so we hear everything that happens in the other room. The swimming pool is very small, the photos deceived us. There is constantly very loud music (from morning to evening 00:30) if you are looking for calm and relaxation this is not the appropriate place. Very busy hotel even at the beginning of September which can be disturbing. This hotel is more reminiscent of a campsite than a four-star hotel. However, the food is quite good and varied, the staff overall are friendly. There is a shuttle service and the wifi network is of very good quality. These are the only positives we found. Low end hotel I will not return. There are major communication issues between hotel staff. To review.
(Original)
Séjour de six jours a l’hôtel be live EXPÉRIENCE (a ne pas confondre avec le COLLECTION qui est ADULTE ONLY) ne vous faite pas avoir car ca ne sera sûrement pas la même ambiance et le même service ! . Chambre trop petite pour trois adultes, il n’y a que deux lits, le troisième étant un canapé. Nous n’étions pas au courant de ce détail la. De plus, certaines chambres, dont la notre, sont communicantes donc nous entendons tout ce qui ce passe dans l’autre chambre.La piscine est très petite, les photos nous ont trompés. Il y a de la musique sans cesse très forte (du matin au soir 00h30) si vous recherchez du calme et de la détente ce n’est pas le lieu approprié. Hôtel très fréquenté même début septembre ce qui peut-être dérangeant. Cet hôtel fait plus penser a un camping qu’A un hôtel quatre étoiles. Cependant, la nourriture est assez bonnes et variées, le personnel dans l’ensemble est sympathique. Il y a un service navette et le réseau wifi est de très bonne qualité. Ce sont les seuls points positif que nous avons trouvé. Hôtel bas de gamme je n’y retournerai pas. Il y a de gros soucis de communication entre le personnel de l’hôtel. A revoir.
Trip typeVacation
Rooms1.0
Service2.0
Location2.0
Response from the ownera month ago

(Translated by Google) Dear Customer,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Cher Client,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Rharmili Moncef2 months ago on Google
4/5
(Translated by Google) duplexes are excellent for families. clean, modern. friendly and helpful staff. the food is delicious and varied. the only problem in this hotel to deserve 5 stars is the size of the swimming pool which is small and …
(Translated by Google) duplexes are excellent for families. clean, modern. friendly and helpful staff. the food is delicious and varied. the only problem in this hotel to deserve 5 stars is the size of the swimming pool which is small and undersized compared to the caoacité of the hotel
(Original)
les duplex sont excelents pour les familles. propres, modernes. le personnel sympatique et serviables. la nourriture est delicieuse et variées. le seul hic dans cet hotel pour meriter 5 etoiles est la taille de la piscine qui est petite et sous dimensionnée par rapport à la caoacité de l hotel
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Moncef,

We thank you for your visit to the Be Live Experience Marrakech Palmeraie hotel and for taking the time to attribute this return to us.

We are very happy to know that you enjoyed your stay with us. We would also like to thank you for the comment you sent us, we take into consideration the comments made to us by our customers in order to improve the quality of our services.

We hope to welcome you again among us.

Warmest regards

(Original)

Cher Moncef,

Nous vous remercions pour votre visite à l'hôtel Be Live Experience Marrakech Palmeraie et d'avoir pris le temps pour nous attribuer ce retour.

Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous. Nous tenons également à vous remercier pour la remarque que vous nous avez adressé, nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons vous accueillir à nouveau parmi nous.

Chaleureuses salutations

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Soriane Kaabache4 months ago on Google
5/5
(Translated by Google) Very nice stay in this establishment.
The swimming pools are very pleasant, the staff of the establishment take great care and the food is very good and quite varied. …
(Translated by Google) Very nice stay in this establishment.
The swimming pools are very pleasant, the staff of the establishment take great care and the food is very good and quite varied.
The only downside: the duplexes are a bit dangerous when you have babies.
(Original)
Tres beau séjour dans cet établissement.
Les piscines très agréable, le personnel de l’établissement au petit soin et la nourriture très bonne et assez variée .
Le seul bémol : les duplex un peu dangereux lorsqu’on a des bebe .
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Soriana,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us!

We are all looking forward to welcoming you back to our hotel for your next stay in Marrakech Palmeraie.

Best regards,

(Original)

Chère Soriane,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous !

Nous sommes tous impatients de vous accueillir à nouveau dans notre hôtel pour votre prochain séjour à Marrakech Palmeraie.

Meilleures salutations,

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Guillaume Guido6 days ago on Google
5/5
(Translated by Google) Great family stay in Marrakech 2 adults 2 children from October 8 to 15, only one word to qualify our stay "perfect" very clean and well maintained hotel respect to the cleaning ladies who keep the hotel in an ultra …
(Translated by Google) Great family stay in Marrakech 2 adults 2 children from October 8 to 15, only one word to qualify our stay "perfect" very clean and well maintained hotel respect to the cleaning ladies who keep the hotel in an ultra clean way never seen that elsewhere, the food of the restaurant top quality very good never off-putting we feasted special mention for breakfast with Moroccan specialties and fresh squeezed orange juice 👍🏼 included in the all in, duplex room at the top swimming pool at the top meal from the snack brought to the deckchair ... So the slanderers and the picky will always find fault but overall everything is perfect, in particular another special mention to the hotel staff as a whole waiter waitress chambermaid hotel reception and responsible all the staff is at your disposal to satisfy you as best as possible welcome and friendliness at the top I totally recommend this hotel and we will return very prob soon, thank you, looking forward to seeing you again
(Original)
Super séjour en famille a Marrakech 2 adultes 2 enfants du 8 au 15 octobre, un seul mot pour qualifié notre séjour "parfait" hôtel très propre et bien entretenu respect aux femmes de ménage qui tiennent l'hôtel d'une manière ultra clean jamais vu cela ailleurs, la nourriture du restaurant top qualité très bonne jamais rébarbatif nous nous sommes régalés mention spéciale pour le petit déjeuner avec les spécialités marocaines et le jus d'orange frais pressé 👍🏼 inclus dans le all in, chambre duplex au top piscine au top repas du snack apporté au transat ... Alors les médisants et les pointilleux trouverons toujours a redire mais dans la globalité tout est parfait notamment une autre mention spéciale au personnel de l'hôtel dans sa globalité serveur serveuse femme de chambre accueil de l'hôtel et responsable tout le personnel se met à votre disposition pour vous satisfaire du mieux possible accueil et amabilité au top je vous recommande totalement cet hôtel et nous y retournerons très probablement prochainement merci à vous au plaisir de vous revoir
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner5 days ago

(Translated by Google) Dear William,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Cher Guillaume,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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Kevin Rio4 months ago on Google
5/5
(Translated by Google) Good hotel, very recent I suppose the rooms are well equipped and with air conditioning which is rather pleasant down there.
The restaurant offers several types of cuisine and there are a few choices for …
(Translated by Google) Good hotel, very recent I suppose the rooms are well equipped and with air conditioning which is rather pleasant down there.
The restaurant offers several types of cuisine and there are a few choices for great excursions!
(Original)
Bon hôtel, très récent je suppose les chambres sont bien équipées et avec Clim ce qui est plutôt agréable la bas.
Le restaurant propose plusieurs types de cuisines et il y a quelques choix de belles excursions !
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Kevin,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Cher Kevin,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Abdel Hakim Baha2 months ago on Google
5/5
(Translated by Google) Excellent stay!
I would like to thank the entertainment team, as well as the entire hotel team. The service is worthy of a 5 star. We will be back, that's for sure! …
(Translated by Google) Excellent stay!
I would like to thank the entertainment team, as well as the entire hotel team. The service is worthy of a 5 star. We will be back, that's for sure!
(Original)
Excellent séjour !
Je tiens à remercier l'équipe d'animation, ainsi que toute l'équipe de l'hôtel. Le service est digne d'un 5 étoiles. Nous reviendrons, c'est certain !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Cher Client,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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Yamina BOUDILI3 months ago on Google
4/5
(Translated by Google) Great experience in this hotel. Clean and top duplex room for couple with children.
Excellent and varied buffet. …
(Translated by Google) Great experience in this hotel. Clean and top duplex room for couple with children.
Excellent and varied buffet.
Really caring staff.
Nice animation thanks to Sarah for her professionalism and efficiency. Nice evening entertainment but more for children.
Swimming pool a little small but there are really spaces for children. With a special children's pool with slide.
Kid club really good to occupy the children well equipped with a nice clean play area for the little ones as for the older ones.
Well attended and family hotel. The all-inclusive service is respected. The only downside is that everything is closed at midnight.
15 minutes from Jemaa el Fna square by car.
(Original)
Super experience dans cet hotel. Chambre duplexe propre et top pour couple avec enfants.
Buffet excellent et varié.
Personnel vraiment attentionné.
Animation sympa merci à Sarah pour son professionnalisme et son efficacité. Animation du soir sympa mais plus pour les enfants.
Piscine un peu petite mais il y a vraiment des espaces pour les enfants. Avec une piscine speciale pour enfant avec toboggan.
Kid club vraiment bien pour occuper les enfants bien equipé avec un bel espace jeu propre pour les tout petits comme pour les plus grands.
Hotel bien frequenté et familliale. Le service tout inclus est respecté. Seul bemol la fermeture du tout nclus à minuit.
A 15 minute de la place jemaa el fna en voiture.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Yamana,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Chère Yamina,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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Wafaa El Aoufir2 months ago on Google
5/5
(Translated by Google) Frankly nothing to say the hotel is at the top !!!!!! The magnificent animation, varied buffet, friendly staff, very smiling and attentive. Evening side always well animated by the animation team. The choreographer …
(Translated by Google) Frankly nothing to say the hotel is at the top !!!!!! The magnificent animation, varied buffet, friendly staff, very smiling and attentive. Evening side always well animated by the animation team. The choreographer Samira at the top!!!!! Smile, Abdel, Samira, Sarah, Said, Oussama, Walid and Amine all always smiling, always with the pep's. Very endearing really, we will all really miss them 🥹🥹🥹!!! The children loved it. To do again….
(Original)
Franchement rien a dire l’hôtel est au top!!!!!! L’animation magnifique, buffet varié, personnel sympathique, très souriant et à l’écoute. Côté soirée toujours bien animée par l’équipe d’animation. La chorégraphe Samira au top!!!!! Smile, Abdel, Samira, Sarah, Said, Oussama, Walid et Amine tous toujours souriant, toujours avec le pep’s. Très attachant vraiment, il vont vraiment tous nous manquer 🥹🥹🥹!!!Les enfants ont adorés. A refaire….
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Wafaa,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Wafaa,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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zahra el ham4 months ago on Google
5/5
(Translated by Google) One of the best hotels in Marrackeck, both cozy, unfussy but classy at the same time with attentive, humble, kind and welcoming employees. …
(Translated by Google) One of the best hotels in Marrackeck, both cozy, unfussy but classy at the same time with attentive, humble, kind and welcoming employees.
very clean rooms, sleek decor, comfortable bedding. the gardens are very well maintained, the cuisine frankly I am not a fan of all in but I appreciated the tasty food, with local and international dishes. This is a hotel that can appeal to all types of family clientele, young, old, couple. The availability of the staff is outstanding, we feel the Moroccan hospitality (and I am Moroccan), the young animators are super friendly, interesting and do their best to manage the activities. ALL THE EMPLOYEES ARE IMPORTANT AND DO A GREAT WORK really we loved the simplicity and elegance of this hotel. BE LIVE EXPERIENCE A SUBLIME OUR STAY .. we will come back to decompress and relax
(Original)
L' un des meilleurs hôtels de Marrackeck à la fois cosy, sans chichi mais classe à la fois avec des employés à l'écoute , humble gentille et accueillant .
les chambres très propre , deco épuré , literie confortable . les jardins sont très bien entretenus , la cuisine franchement je ne suis pas adepte des all in mais la j'ai apprécié la nourriture goutu , avec des plats locaux et internationaux .c'est un hotel qui peut plaire à tout type de clientèle famille , jeune , âgé , couple . La disponibilité du personnel est hors paire on sent l'hospitalité marcocaine (et je suis marocaine ) , les jeunes animateurs ils sont super sympa , intéressant et font au mieu pour gerer les activités ..TOUS LES EMPLOYE SONT IMPORTANT ET FONT UN TRAVAIL FORMIDABLE vraiment nous avons adorés la simplicité et l'élégance de cet hôtel.BE LIVE EXPERIENCE A SUBLIME NOTRE SEJOUR ..nous y reviendrons pour décompresser et se détendre MERCI A VOUS NE CHANGEZ RIEN
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Zara,

We would like to sincerely thank you for the time taken to write your positive opinion following your stay in our establishment and for having chosen our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech.

We are delighted to read that our services met your expectations and that our employees were always available to listen to you and serve you. It was a great pleasure to pass on your compliments to all of our teams.

We will have the pleasure to welcome you again during our future visit to Marrakech.

Warmest regards,

(Original)

Chère Zahra ,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour dans notre établissement et d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech.

Nous sommes ravis de lire que nos services étaient à la hauteur de vos attentes et que nos collaborateurs était toujours disponible pour vous écouter et vous servir. Ce fut un grand plaisir de transmettre vos compliments à toutes nos équipes.

Nous aurons le plaisir de vous accueillir à nouveau lors de notre future visite à Marrakech.

Chaleureuses salutations,

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Amangar Nadia3 months ago on Google
5/5
(Translated by Google) We had an excellent stay, a very warm welcome, a smiling staff always at the service, varied and delicious dishes.
The duplex is spacious and clean. …
(Translated by Google) We had an excellent stay, a very warm welcome, a smiling staff always at the service, varied and delicious dishes.
The duplex is spacious and clean.
I can only recommend
(Original)
Nous passons un excellent séjour, un accueil très chaleureux, un personnel souriant et toujours au service, des plats variés et délicieux.
Le duplex est spacieux et propre .
Je ne peux que recommander
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Nadia,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Chère Nadia,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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BIDAUX THIERRYa month ago on Google
5/5
(Translated by Google) Great hotel, we were received royally by very pleasant, kind and helpful staff. …
(Translated by Google) Great hotel, we were received royally by very pleasant, kind and helpful staff.
Restaurant at the top, varied and excellent cuisine, perfect and spacious room, we were upgraded!
A big big thank you to all the teams and especially to the chambermaids for their little decorations.
Thank you and congratulations to the animation team, to the very friendly lifeguard.
Thanks to Fatim the bartender and Abdehla from the snack bar, Mouhcine the bartender, always smiling, pleasant and dedicated, PEPSIGET (PEPSI diet lol).
And thanks to Zakaria a super helpful and cheerful receptionist.
Everything is almost perfect, I find the music a little too loud, otherwise very nice hotel and the food is very good, too bad the waste made by many customers, the staff are not minions, think of the misery around you!
As well as to Marwane from the Boomerang agency for his welcome and kindness.
(Original)
Super hôtel, nous avons été reçus royalement par un personnel très agréable, gentil et serviable.
Restaurant au top, cuisine varier et excellente, chambre parfaite et spacieuse, nous avons été surclassés !
Un grand grand merci à toutes les équipes et tout particulièrement aux femmes de chambre pour leurs petites attentions de décorations.
Merci et bravo à l’équipe d’animation, au maitre-nageur très sympathique.
Merci à Fatim la barmaid et Abdehla du snack, Mouhcine le barman, toujours souriant, agréable et dévoué, PEPSIGET (PEPSI diet lol).
Et merci à Zakaria un réceptionniste super serviable et joyeux.
Tout est presque parfait, je trouve la musique un peu trop forte, sinon très bel hôtel et on y mange très bien, dommage du gaspillage fait par beaucoup de client, le personnel ne sont pas des larbins, pensez à la misère autour de vous !
Ainsi qu’à Marwane de l’agence Boomerang pour son accueil et sa bienveillance.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

(Translated by Google) Dear Client,

We would like to thank you for taking the time to share your opinion of our Be Live Experience Marrakech Palmeraie hotel with us. We are very happy to read that you had a pleasant stay with us.

We are happy to read that you enjoy the food, the pool and our staff. Know that your satisfaction is the best reward for us.

We assure you that your words will be shared with the whole team. We hope to have the pleasure of welcoming you again very soon.

Best regards,

(Original)

Chère cliente,

Nous tenons à vous remercier d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie. Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous.

Nous sommes heureux de lire que vous appréciez la nourriture, la piscine et notre personnel. Sachez que votre satisfaction est pour nous la meilleure des récompenses.

Nous vous assurons que vos mots seront partagés avec toute l’équipe. Espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Meilleures salutations,

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Berge Genevieve2 weeks ago on Google
5/5
(Translated by Google) Perfect hotel caring staff spacious room buffet nothing to say a great choice both at breakfast and at other meals. If we return to Marrakech, we will be happy to return to your hotel. …
(Translated by Google) Perfect hotel caring staff spacious room buffet nothing to say a great choice both at breakfast and at other meals. If we return to Marrakech, we will be happy to return to your hotel.
(Original)
Hôtel parfait personnel au petits soins chambre spacieuse buffet rien à dire un grand choix autant au petit déjeuner qu’au autres repas. S’y nous revenons à Marrakech nous reviendrons avec plaisir dans votre hôtel.
Trip typeVacation · Family
Rooms5.0
Service5.0
Response from the owner2 weeks ago

(Translated by Google) Dear Berge,

We would like to thank you for taking the time to provide us with this kind comment and excellent score.

We are happy to know that you appreciated the cleanliness of our Be Live Experience Marrakech Palmeraie hotel.

Our team always does its best to make the guest's stay as pleasant as possible. We hope to welcome you again at Be Live Experience Marrakech Palmeraie.

Warmest regards.

(Original)

Cher Berge ,

Nous aimerions vous remercier d'avoir pris le temps de nous transmettre cet aimable commentaire et cet excellent score.

Nous sommes heureux de savoir que vous avez apprécié la propreté de notre hôtel Be Live Experience Marrakech Palmeraie.

Notre équipe fait toujours de son mieux pour rendre le séjour du client le plus agréable possible. Nous espérons vous accueillir à nouveau à Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations.

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Kamila Madi3 months ago on Google
5/5
(Translated by Google) UNBELIEVABLE!
How to thank all the staff of this hotel
whole? …
(Translated by Google) UNBELIEVABLE!
How to thank all the staff of this hotel
whole?
Thanks to the reception, always available and answers
as needed, cleaning agent on pleasant
and professional, the animators in particular Walid,
Osama, Sad, Amine, Mouna, Iliyas (smiley)
GENIALISSIME which made us pass one of our
best stay. Always to set the mood, very
respectful and always smiling and very versatile and
endearing!
But also the team in charge of catering and
amazing snack bar! Ayoub, Bashir! A standard
thank you to everyone, ALL the staff of this
amazing hotel
We will be back next year it's a
certainty.
I did not find any fault, except that the
departure was hard ... nobody wanted to go back
(Original)
INCROYABLE!
Comment remercier tout le personnel de cette hôtel
entiers?
Merci à la réception, toujours disponible et répond
aux besoins, agent chargé du ménage sur agréable
et professionnel , les animateur notamment Walid,
Oussama, Sad, Amine, Mouna, Iliyas(smiley)
GENIALISSIME qui nous on fait passer l'un de nos
meilleurs séjour. Toujours à mettre l'ambiance, très
respectueux et toujours souriant et très polyvalent et
attachants!
Mais aussi l'équipe chargée de restauration et du
snack bar , incroyable ! Ayoub , Bachir ! Un énorme
merci à tout le monde, TOUT le personnel de cette
incroyable hôtel
Nous reviendrons l'année prochaine c'est une
certitude.
Je n'ai trouvé aucun défaut, mise à part que le
départ était dure ... personne de voulait rentrer
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
Response from the owner3 months ago

(Translated by Google) Dear Kamila,

Thank you for taking the time to share your comments following your stay at our Be Live Experience Marrakech Palmeraie hotel.

Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience.

We will have the great pleasure to welcome you again among us in Marrakech for a future stay.

Best regards,

(Original)

Cher Kamila ,

Nous vous remercions d’avoir pris le temps de nous faire part de votre commentaire suite à votre séjour au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique.

Nous aurons l’immense plaisir de vous accueillir à nouveau parmi nous à Marrakech pour un prochain séjour.

Meilleures salutations,

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Siham Embarch2 months ago on Google
5/5
(Translated by Google) The secret to the success of this hotel, which keeps us coming back every year, is the staff. This year, the people who stood out the most for us are: Abdelah at the pool bar, mehdi and zakaria, walid. …
(Translated by Google) The secret to the success of this hotel, which keeps us coming back every year, is the staff. This year, the people who stood out the most for us are: Abdelah at the pool bar, mehdi and zakaria, walid.
Parcontre Sara at the kidsclub we missed a lot, she was exceptional.
Only remark: the quality of the pastry has dropped slightly, otherwise the dishes are still as good and varied.
(Original)
Le secret de réussite de cet hôtel et qui nous fait revenir chaque année, c'est le personnel. Cette année, les personnes qui se sont le plus distinguées pour nous sont: Abdelah au bar piscine, mehdi et zakaria, walid.
Parcontre Sara au kidsclub nous a bcp manqué, elle était exceptionnelle.
Seule remarque: la qualité de la pâtisserie a légèrement baissé sinon les plats toujours aussi bons et variés.
Trip typeVacation · Friends
Rooms4.0
Service5.0
Location5.0
Response from the owner2 months ago

(Translated by Google) Dear Siam,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Siham,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Abou Coulibaly4 months ago on Google
5/5
(Translated by Google) Great stay at Be Live!! I strongly advise families, everything is adapted so that the children have a superb holiday. Big highlight: the entertainment service which is really great! …
(Translated by Google) Great stay at Be Live!! I strongly advise families, everything is adapted so that the children have a superb holiday. Big highlight: the entertainment service which is really great!
Contrary to negative reviews, we found the food to be very good (which is very rare for an All Inclusive), from the salad to the grill, everything was excellent.
We will come back for sure, thanking you again..
Do you do Day pass? (We are still in Marrakech)
(Original)
Excellent séjour au Be Live!! Je conseil fortement aux familles, tout est adapté pour que les enfants passent de superbe vacances. Gros point fort: le service d’animations qui est vraiment top!
Contrairement aux avis négatifs, nous avons trouvés la nourriture très bonne (ce qui est très rare pour un All inclusive), de la salade au grillade, tout était excellent.
Nous reviendrons c’est une certitude, en vous remerciant encore..
Faites vous Day pass? (Nous sommes encore sur Marrakech)
Trip typeVacation
Rooms5.0
Service5.0
Response from the owner4 months ago

(Translated by Google) Dear Abu Coulibaly,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards,

(Original)

Chère Abou Coulibaly,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement,

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A ZYTa month ago on Google
1/5
(Translated by Google) Hotel b(e)ad live experience
I stayed 7 days and 6 nights in this hotel to my greatest regret as my …
(Translated by Google) Hotel b(e)ad live experience
I stayed 7 days and 6 nights in this hotel to my greatest regret as my experience was tedious.
First of all I wanted to go to this hotel with my wife and my 3 year old son to relax and enjoy the children's activities.
Before booking, I did a little research: there is an "adults only" reserved complex and another more family-friendly "experience". I thought I was in the wrong place as the atmosphere is absolutely not suitable for a family setting: very loud music from morning until evening (00:30) with a young child and parents who wish to resting is very, very complicated. The music is extremely loud, everywhere you go (lounge, restaurant, gym, children's playroom...) which forced us to report it to reception and change rooms (while in my email reservation I had explicitly requested a quiet room).
We changed rooms 4 times (the first 2 had far too much nuisance and the 3rd odor problems in the bathroom. We ended up being upgraded to a duplex for our last 2 nights where the air conditioning was again positioned just above the bed did not work.
Another nuisance, the restaurant serves a buffet which is bad, difficult to digest, with monstrous quantities favored over quality. We had to eat out half of our stay to eat other than nuggets (the only edible food) Only good point is breakfast.
The snack bar by the pool, open during the day, is a place to avoid: 2 order burgers and fries that are inedible, chicken not cooked, fries bathed in oil that has lived for a long time.
The "kids club" however had its potential with advertised activities for children. However, I had no activity for my son, the girl in charge of this space did not even bother to organize entertainment apart from raising the sound of the TV to its maximum.
In short, I have very bad memories of my trip and would have hoped to live better moments.
Good points :
- the Andalusian patio restaurant (reserved for people staying more than 4 nights) serves excellent dishes on the plate (only on Saturdays and Wednesdays, thank you to the person at the reception for not giving us the information when we could have enjoyed it when we arrived on Wednesday!)
- The cleanliness of the hotel
- Staff in general
- The quality of bedding
Negative points :
- non-stop music
- Non-existent activities for children
- Awful buffet
- Organization of the teams (if you ask for a service at the reception or a cot you must remind them 5 times)
- Value for money
First and last time at this hotel. Review the descriptions of your place or specify that it is a semi adults only or even redirect the partygoers to the other hotel.
PS: thank you for not answering in automatic message as it is the case on the bad opinions which precede me. I hope I have alerted the families who, like me, had these expectations to help them in the reflection.
(Original)
Hôtel b(e)ad live experience
J’ai séjourné 7 jours et 6 nuits dans cet hôtel à mon plus grand regret tant mon expérience fut fastidieuse.
Tout d’abord je souhaitais me rendre dans cet hôtel avec ma femme et mon fils de 3 ans pour me détendre et pour profiter des activités pour enfants.
Avant de réserver je m’étais renseigné un minimum : il existe un complexe réservé « adults only » et un autre plus familial « experience ». Je pensais m’être trompé d’endroit tant l’ambiance n’est absolument pas adapté pour un cadre familial : musique très forte du matin jusqu’au soir (00:30) avec un enfant de bas âge et des parents qui souhaitent se reposer c’est très très compliqué. La musique est extrêmement forte, partout où vous allez (lounge, restaurant, salle de sport, salle de jeu des enfants..) ce qui nous a obligés de le signaler à la reception et de nous changer de chambre (alors que dans mon mail de réservation j’avais explicitement demandé une chambre au calme).
Nous avons changé 4 fois de chambre (les 2 premières avaient une nuisance beaucoup trop importante et la 3e des problèmes d’odeurs dans la salle de bain. Nous avons fini par être surclassé en duplex pour nos 2 dernières nuits ou la encore la climatisation positionné juste au dessus du lit ne fonctionnait pas.
Autre la nuisance, le restaurant sert un buffet qui est mauvais, difficile à digérer, avec des quantités monstrueuses privilégiées à la qualité. Nous avons dû manger à l’extérieur la moitie de notre sejour pour manger autre que des nuggets (la seule nourriture comestible) Seul bon point c’est le petit déjeuner.
Le snack de la piscine ouvert la journée est un endroit à fuir : 2 burgers frites commandes qui sont immangeables, poulet pas cuit, frites baignés dans de l’huile qui a vécu longtemps.
Le « kids club » avait pourtant son potentiel avec des activités annoncées pour les enfants. Or je n’ai eu aucune activité pour mon fils, la fille chargée de cet espace ne se préoccupait même pas d’organiser des divertissements a part lever le son de la tv à son maximum.
Bref je garde un très mauvais souvenir de mon voyage et aurais espéré vivre de meilleurs moments
Points positifs :
- le restaurant patio andalou (réservés aux personnes qui séjournent + de 4 nuits) sert à l’assiette d’excellents mets (uniquement le samedi et le mercredi, merci à la personne de l’accueil de ne pas nous avoir passé l’information alors que nous aurions pu en profiter à notre arrivée le mercredi!)
- La propreté de l’hôtel
- Le personnel de manière général
- La qualité de la literie
Points négatifs :
- musique non stop
- Activités inexistantes pour les enfants
- Buffet horrible
- Organisation des équipes (si vous demander un service à l’accueil ou un lit bébé vous devez les relancer 5 fois)
- Rapport qualité prix
Première et dernière fois dans cet hôtel. Revoyez les descriptions de votre lieu ou précisez que c’est un semi adults only voire rediriger les fetards dans l’autre hôtel.
PS : merci de ne pas répondre en message automatique comme c’est le cas sur les mauvais avis qui me précèdent. J’espère avoir alerté les familles qui avaient comme moi ces attentes pour les aider dans la réflexion.
Trip typeVacation
Rooms3.0
Service2.0
Location1.0
Response from the ownera month ago

(Translated by Google) Dear Customer,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie.

It is with disappointment that we read your comment. However, we are sorry to read that the service did not meet your expectations. Rest assured that this does not reflect our service standards and that we will monitor the situation with our entire team.

Our goal is to provide high quality hospitality to each of our guests throughout their stay. We hope to welcome you again!

Best regards,

(Original)

Cher Client,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie.

C'est avec déception que nous prenons connaissance de votre commentaire. Cependant, nous sommes désolés de lire que le service n'était pas à la hauteur de vos attentes. Soyez assuré que cela ne reflète pas nos normes de service et que nous suivrons la situation avec toute notre équipe.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau !

Meilleures salutations,

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CB BKF2 months ago on Google
5/5
(Translated by Google) An excellent hotel in all respects!!!
To try it is to adopt it …
(Translated by Google) An excellent hotel in all respects!!!
To try it is to adopt it
All the teams are super pleasant and helpful, whether at the reception, at the bar (dedication to Amrr, Mohcine, abdel hadi and the 4th laron)
Same for the animation...(Walid, lyes alias smiley, abdel oussama.....all super nice and smiling, we feel like at home.
SPECIAL MENTION for the restaurant where at each meal of the day no false note: Varied food, copious just what is needed, fresh and delicious, there is really something for everyone... The service is top..they are all super nice and what about the team in the kitchen always ready to delight you... A big THANK YOU to Chef Hicham for his welcome and who orchestrates it perfectly!
- Exemplary cleanliness in the restaurant rooms, common areas...
- Very pleasant swimming pool
- Top animation and excellent evening show
- city shuttle
We couldn't find any fault with this hotel so much we had a blast, adults as well as children and grandparents! !
See you soon
CHERIF and familyMore
(Original)
Un hôtel excellent à tout rapport !!!
L'essayer c'est l'adopter
Toutes les équipes sont super agréable et serviable, que se soit à la réception, au bar (dédicace à Amrr, Mohcine, abdel hadi et le 4e laron)
Pareil pour l'animation...(Walid, lyes alias smiley, abdel oussama.....tous hyper sympa et souriant on se sent comme à la maison.
MENTION SPÉCIALE pour le restaurant où à chaque repas de la journée aucune fausse note: Nourriture variés, copieuse juste ce qu'il faut, fraîche et délicieuse, il y en a vraiment pour tous les goûts...Le service est top ..ils sont tous super gentils et que dire de l'équipe en cuisine toujours prête à vous régaler...Un grand MERCI à Chef Hicham pour son accueil et qui orchestre ça parfaitement !
- Propreté exemplaire au niveau des chambres du restaurant, des parties communes...
- Piscine très agreable
- Animation top et spectacle du soir excellent
-navette ville
Nous n'avons trouver aucun reproche à cet hôtel tellement nous nous sommes éclatés aussi bien les adultes que les enfants et grands parents ! !
A très vite
CHERIF and familyPlus
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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camelia haddadi5 months ago on Google
5/5
(Translated by Google) Excellent stay, we had a hard time leaving. Animation team at the top (Nawel, Samira, Walid, Osama and of course Smiley ☺️) incredible energy, unimaginable kindness, the smile does not leave their lips, thank you for …
(Translated by Google) Excellent stay, we had a hard time leaving. Animation team at the top (Nawel, Samira, Walid, Osama and of course Smiley ☺️) incredible energy, unimaginable kindness, the smile does not leave their lips, thank you for everything you do. I will miss the Yoga and aqua gym classes 🤪🤪🤪 I will come back without any hesitation and I recommend this hotel with my eyes closed.
The catering nothing to say, varied menu, staff with little care. (a big hello to Aissam for his kindness)
We had a great time at the Be Live Experience.
Well done and see you very soon
(Original)
Excellent séjour, nous avons eu du mal à partir. Équipe d animation au top ( Nawel, Samira, Walid, Oussama et bien sur Smiley ☺️) une énergie incroyable, une gentillesse inimaginable, le sourire ne quitte pas leurs lèvres, merci pour tout ce que vous faites. Les cours de Yoga et aqua gym vont me manquer 🤪🤪🤪Je reviendrai sans aucune hésitation et je recommande cet hotel les yeux fermés.
La restauration rien à dire, menu varié, staff au petit soin.( un grand coucou à Aissam pour sa gentillesse)
Nous avons passé un très bon moment au Be live Experience.
Bravo et à très très bientôt
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Camellia,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

We are absolutely delighted to read your satisfaction, which is our daily goal. Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Camelia,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien. Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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Aniber Omaima4 months ago on Google
5/5
(Translated by Google) An excellent long stay, which includes a delicious, fresh and very good buffet, a very pleasant and understandable receptionist team, accommodating, a quality kitchen team, serious, attentive waiters and waitress, and …
(Translated by Google) An excellent long stay, which includes a delicious, fresh and very good buffet, a very pleasant and understandable receptionist team, accommodating, a quality kitchen team, serious, attentive waiters and waitress, and finally an extraordinary animation team Osama , Oualid, Samira, Smiley, Zag showed professionalism and we had a great holiday.
Thank you to the whole team for a very good quality holiday.
I recommend the hotel 1000%
(Original)
Un excellent long séjour, qui comprend un buffet délicieux, frais et de très bonne qualité, une équipe réceptionniste très agréable compréhensible , arrangeant, une équipe de cuisine de qualité, serveurs et serveuse sérieuse, attentive, et enfin une équipe d’animation extraordinaire Oussama, Oualid, Samira, Smiley, Zag ont fais preuve de professionnalisme et nous on fais passer d’excellentes vacances.
Merci à toute l’équipe pour ses vacances de très bonne qualité.
Je recommande l’hôtel à 1000%
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Oumaima,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Oumaima,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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cathy laporte2 weeks ago on Google
5/5
(Translated by Google) This is our second stay
always a real pleasure to come back.
The animation team is at the top, always smiling and good …
(Translated by Google) This is our second stay
always a real pleasure to come back.
The animation team is at the top, always smiling and good
mood. We are not bored at all...service, quality, nice room, very comfortable, good food. We look forward to returning .
Thank you ❤️
(Original)
C'est notre deuxième séjour,
toujours un réel plaisir de revenir.
L'équipe d'animation est au top, toujours le sourire et la bonne
humeur. Nous ne nous ennuyons pas du tout...service, de qualités, belle chambre, très confortable, bonne nourriture. Nous avons hâte d'y retourner .
Merci ❤️
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Cathy

Thank you for taking the time to share with us your experience at Be Live Experience Marrakech Palmeraie.

We are very happy to know that you enjoyed your stay with us. And know that the satisfaction of our customers is the main concern of ours!

Looking forward to welcoming you very soon among us for a new experience.

Best regards,

(Original)

Chère Cathy

Nous vous remercions d'avoir pris le temps de partager avec nous votre expérience au Be Live Experience Marrakech Palmeraie.

Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations !

Au plaisir de vous accueillir très prochainement parmi nous pour une nouvelle expérience.

Sincères salutations,

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sara aroui3 months ago on Google
5/5
(Translated by Google) The stay was made with extended family;
We would like to thank the entire be live team for the impeccable quality of all the services: starting with the very kind Ms. Zineb at the reservation and her …
(Translated by Google) The stay was made with extended family;
We would like to thank the entire be live team for the impeccable quality of all the services: starting with the very kind Ms. Zineb at the reservation and her wonderful team, the magnificent, very spacious duplexes, the very dynamic chambermaids, the team in charge of sports, aquatic activities, and wonderful evenings headed by Mr. Smiley, Samira, Walid, Saad ….. and all their wonderful team taking care of the little care, they assisted us throughout our stay from 8 a.m. to midnight, hats off down!
We thank the team in charge of the restoration including Mrs Salah, Amine, Hicham…. ensuring that the menu is rich, varied and very fresh.
We will not forget to thank Mrs Mohcine and Abdelhadi serving us wonderful cocktails with the greatest professionalism.
We thank the manager Mr. Anas for the special attention he pays to customers.
Everything is studied with great care during the stay (activities, photographer service, shuttle, etc.)
We thank you very much 🙏🙏🙏
(Original)
Le séjour a été fait en famille élargie ;
On remercie l’ensemble de l’équipe du be live pour la qualité irréprochable de tous les services : en débutant par la très gentille Mme Zineb à la réservation et son équipe formidable , les magnifiques duplex très spacieux , les femmes de chambres tres dynamiques , l’équipe chargée des activités sportives , aquatiques , et merveilleuses soirées chapeautées par Monsieur Smiley,Samira, Walid, Saad …..et toute leur merveilleuse équipe veillant aux petits soins , ils nous ont assistés durant tout notre séjour de 8h à minuit , chapeau bas!
On remercie l’équipe chargée de la restauration comprenant Mrs Salah , Amine , Hicham…. veillant à ce que le menu soit riche , varié et très frais.
On n’oubliera pas de remercier Mrs Mohcine et Abdelhadi nous servant de merveilleux cocktails avec le plus grand professionnalisme .
On remercie le responsable Monsieur Anas pour l’attention particulière qu’il adresse aux clients .
Tout est étudié avec grand soin au cours du séjour ( activités , service photographe , navette …)
Nous vous en remercions infiniment 🙏🙏🙏
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Sarah,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Sara,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Read less
Ilyes Nouri3 weeks ago on Google
1/5
(Translated by Google) GO QUICKLY ON YOUR WAY!!!
Catastrophic establishment waiting more than 2 hours to get a room, once the room was obtained extremely foul smell the cleaning was not done properly we …
(Translated by Google) GO QUICKLY ON YOUR WAY!!!
Catastrophic establishment waiting more than 2 hours to get a room, once the room was obtained extremely foul smell the cleaning was not done properly we changed rooms because a separate bed instead of a double bed,
and no towel to wash...
We changed rooms which were worse than the initial one, we were downgraded with a bed not AT ALL ready, we asked that it be done, we were told that we had to wait another hour... we got again ask for towels... Two hours after all that we want to go out because the doors of the room do not close....
The hotel is far from everything in an isolated place !!! Low-end buffet restaurant!!!!
If you like cleanliness and propriety GO ON YOUR WAY!!!! THIS IS UNACCEPTABLE!!!!! THIS IS THE WORST HOTEL I HAVE MADE IN ALL MY TRAVELS!!!!
IF YOU GO THROUGH BOOKING THEY INVENT CONDITIONS NOT TO REIMBURSE YOU DON'T BE TAKEN AWAY!!!!
(Original)
PASSEZ VITE VOTRE CHEMIN !!!
Établissement catastrophique attente de plus de 2h pour avoir une chambre, une fois la chambre obtenue odeur extrêmement nauséabonde le menage n'est pas fait correctement nous avons changé de chambre car lit séparé au lieu de lit double,
et pas de serviette pour se laver...
On a changé de chambre qui était pire que l'initiale, on a été déclassé avec un lit pas DU TOUT prêt, on demande à ce que ca soit fait, on nous annonce qu'il faut attendre encore une heure... on a encore demander des serviettes... Deux heures après tout ça on souhaite sortir car les portes de la chambre ne se ferment pas....
L'hotel est loin de tout dans un endroit isolé !!! Restaurant buffet bas de gamme!!!!
Si vous aimez la propreté et la bienséance PASSEZ VOTRE CHEMIN!!!! C'EST INACCEPTABLE!!!!! C'EST LE PIRE HOTEL QUE J'AI FAIS DE TOUT MES VOYAGES!!!!
SI VOUS PASSEZ PAR BOOKING ILS INVENTENT DES CONDITIONS POUR NE PAS VOUS REMBOURSER NE VOUS FAITES PAS AVOIR FUYEZ !!!!
Trip typeCouple
Rooms1.0
Service1.0
Location1.0
Response from the owner3 weeks ago

(Translated by Google) Dear Illyes,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Cher ilyes,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Caroline Joubauda month ago on Google
1/5
(Translated by Google) Currently at the Be live experience, it's a joke 🥺🥺 tasteless tasteless food, low-end appetizer, mint tea served lukewarm… everything is low-end…. Experience not to be repeated, nothing to do with the be live …
(Translated by Google) Currently at the Be live experience, it's a joke 🥺🥺 tasteless tasteless food, low-end appetizer, mint tea served lukewarm… everything is low-end…. Experience not to be repeated, nothing to do with the be live collection 3 minutes away
A lot of disappointment in this hotel
(Original)
Actuellement au Be live expérience, c’est une blague 🥺🥺 nourriture sans saveur sans goût, apéritif de bas de gamme, thé à la menthe servi tiède … tout est bas de gamme…. Expérience à ne pas renouveler, rien à voir avec le be live collection à 3 mn
Beaucoup de déception dans cet hôtel
Trip typeVacation
Rooms3.0
Service1.0
Location1.0
Response from the ownera month ago

(Translated by Google) Dear Caroline,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. However, we assure you that we have taken charge of your complaint upon receipt and have done the necessary as soon as possible. We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction. We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards

(Original)

Chère Caroline,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Toutefois nous vous assurons que nous avons pris charge de votre réclamation dès sa réception et avoir bien fait le nécessaire dans les meilleurs délais. Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens. Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration

Meilleures salutations

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Ayoub j2 months ago on Google
1/5
(Translated by Google) following my stay at the BE LIVE hotel, I was asked to pay a deposit of 500 at check in ...
at the check out I am surprised that the receptionist explains to me that a …
(Translated by Google) following my stay at the BE LIVE hotel, I was asked to pay a deposit of 500 at check in ...
at the check out I am surprised that the receptionist explains to me that a damage was noted in the room at the level of the magnifying mirror of the bathroom, after having expressed my refusal I asked for a manager who the end apologized....
PAY ATTENTION
(Original)
suite à mon séjour passé à l'hotel BE LIVE on m'a demandé de payer une caution de 500 au check in ...
au chek out je suis surpris que l'agent de la réception m'explique qu'un dégât a été constaté dans la chambre au niveau du miroir grossissant de la salle de bain , après avoir exprimé mon refus j'ai demandé un manager qui a la fin s'est excusé ....
FAITES ATTENTION
Trip typeVacation
Rooms4.0
Service1.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Customer.

Thank you for taking the time to share your review.

It is with disappointment that we read your comments following your stay with us. We are sorry to read that the experience you describe does not reflect our know-how and the values ​​that are dear to us.

Rest assured that we do everything we can for your comfort and that your comments help to improve our services. Your comment has been shared with the services concerned so that this does not happen again. Your comfort and satisfaction are our priority.

We hope to have the pleasure of welcoming you soon, and making you discover the much better experience.

Good for you.

(Original)

Cher client.

Nous vous remercions d’avoir pris le temps de partager votre avis.

C'est avec déception que nous prenons connaissance de votre commentaire à la suite de votre séjour parmi nous. Nous sommes navrés de lire que l'expérience que vous décrivez ne reflète pas notre savoir-faire et les valeurs qui nous sont chères.

Soyez assuré que nous mettons tout en œuvre pour votre confort et que vos remarques contribuent à améliorer nos prestations. Votre commentaire a été partagés avec les services concernés afin que ceci ne se reproduise plus. Votre confort et votre satisfaction sont notre priorité.

Nous espérons avoir le plaisir de vous accueillir prochainement, et vous faire découvrir l'expérience bien meilleure.

Bien à vous.

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Laraki Adil6 months ago on Google
5/5
(Translated by Google) Very pleasant stay. The whole team (maids, catering service, snack bar, etc.) was professional and very available. A varied and quality buffet. All in all a very good surprise, I totally recommend. …
(Translated by Google) Very pleasant stay. The whole team (maids, catering service, snack bar, etc.) was professional and very available. A varied and quality buffet. All in all a very good surprise, I totally recommend.
(Original)
Séjour très agréable. Toute l'équipe (femmes de chambre, service restauration, snack bar ...) était professionnelle et très disponible. Un buffet varié et de qualité. En somme une très bonne surprise, je recommande totalement.
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
Response from the owner5 months ago

(Translated by Google) Dear Adil,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

It is a joy for us to learn that you have appreciated the quality of service that has been reserved for you.

We will be sure to share your warm compliments with our staff who helped make your stay so wonderful.

We hope to have the opportunity to choose us for your next vacation in order to enjoy a pleasant moment of relaxation among us.

Warmest regards

(Original)

Cher adil,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

C’est une joie pour nous d’apprendre que vous avez apprécié la qualité de service qui vous a été réservée.

Nous ne manquerons pas de partager vos chaleureux compliments avec nos collaborateurs qui ont contribué à rendre votre séjour si merveilleux.

Nous espérons d’avoir l'opportunité de nous choisir pour vos prochaines vacances afin de profiter d’un agréable moment de détente parmi nous.

Chaleureuses salutations

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Martine Levy6 months ago on Google
5/5
(Translated by Google) We came as a family to this hotel located far from the center of Marrakech. That may be its only flaw. But it is compensated by many shuttles and taxis always present. …
(Translated by Google) We came as a family to this hotel located far from the center of Marrakech. That may be its only flaw. But it is compensated by many shuttles and taxis always present.
The facilities and the rooms are very nice, the swimming pool too.
The team and staff are exceptionally professional and kind.
From the chambermaids to the lifeguard Zacharia, they are always available and ready to listen.
A special mention for the Restaurant team: Salah, Abdelhadid, Youssera, Madiha who never stop making us happy.😍😍😍
They show us this Morocco that we cherish so much, and just for them, this is where I will come back for my next stay.
I recommend this hotel one thousand percent!!!!
Thank you thank you thank you ✨🙏💙💜🧡💚💛
(Original)
Nous sommes venus en famille dans cet hôtel situé loin du centre de Marrakech. C’est peut-être son seul défaut. Mais c’est compensé par beaucoup de navettes et taxis toujours présents.
Les installations et les chambres sont très agréables, la piscine aussi.
L’équipe et le personnel sont exceptionnels de professionnalisme et de gentillesse.
Des femmes de chambres, jusqu’au maitre nageur Zacharia, ils sont toujours disponibles et à l’écoute.
Une mention spéciale pour l’équipe du Restaurant : Salah, Abdelhadid, Youssera, Madiha qui n’ont de cesse que de nous faire plaisir.😍😍😍
Ils nous montrent ce Maroc que nous chérissons tant, et rien que pour eux, c’est ici que je reviendrai pour mon prochain séjour.
Je recommande cet hôtel à mille pour cent !!!!
Merci Merci Merci ✨🙏💙💜🧡💚💛
Trip typeVacation · Family
Rooms4.0
Service5.0
Location3.0
Response from the owner6 months ago

(Translated by Google) Dear Client,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there. We are pleased to know that you found your stay with us perfect.

We are delighted to read that our services met your expectations and that our employees were always available to listen to you and serve you.

It would be a great pleasure to welcome you again and make you live a new unique experience!

Best regards,

(Original)

Chère Cliente,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances. Cela nous fait plaisir de savoir que vous avez trouvé votre séjour parmi nous parfait.

Nous sommes ravis de lire que nos services étaient à la hauteur de vos attentes et que nos collaborateurs était toujours disponible pour vous écouter et vous servir.

Ce serait un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique !

Sincères salutations,

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Alain Ruiz navarro4 months ago on Google
5/5
(Translated by Google) Perfect nice hotel.
Lovely staff, special mention to HASSAN at the restaurant, MOUHSINE indoor bar, AYOUB and his colleagues at the pool bar, as well as the SMILEY entertainment …
(Translated by Google) Perfect nice hotel.
Lovely staff, special mention to HASSAN at the restaurant, MOUHSINE indoor bar, AYOUB and his colleagues at the pool bar, as well as the SMILEY entertainment team, OUSSAMA, the MOUNA trainee and the ABDALLA trainee who I hope thanks to their investment will sign their employment contract.
THANK YOU Véronique and Alain.
(Original)
Hôtel agréable parfait.
Personnel adorable, mention particulière à HASSAN au restaurant, MOUHSINE bar intérieur, AYOUB et ses collègues bar piscine, ainsi que l'équipe d'animation SMILEY, OUSSAMA, la stagiaire MOUNA et le stagiaire ABDALLA qui j'espère grâce à leur investissement signeront leur contrat de travail.
MERCI Véronique et Alain.
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Alain,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards

(Original)

Cher Alain,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement

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Faiçal Rcoz2 weeks ago on Google
5/5
(Translated by Google) A very beautiful place and wonderful food at the level and the wifi is good
The cleanliness of the place is very good, there are foreigners from all …
(Translated by Google) A very beautiful place and wonderful food at the level and the wifi is good
The cleanliness of the place is very good, there are foreigners from all countries
(Original)
مكان جميل جدا ورائع الأكل في المستوى صبيب الويفي جيد
نظافة المكان جيدة جدا يوجد فيه الأجانب من جميع الدول
Rooms5.0
Service5.0
Location4.0
Response from the owner2 weeks ago

(Translated by Google) Dear Faical,

We would like to thank you for taking the time to share your opinion of our Be Live Experience Marrakech Palmeraie hotel with us. We are very happy to read that you had a pleasant stay with us.

We are glad to read that you enjoy the food and our staff. Know that your satisfaction is the best reward for us.

We assure you that your words will be shared with the whole team. We hope to have the pleasure of welcoming you again very soon.

Best regards,

(Original)

Cher Faical,

Nous tenons à vous remercier d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie. Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous.

Nous sommes heureux de lire que vous appréciez la nourriture et notre personnel. Sachez que votre satisfaction est pour nous la meilleure des récompenses.

Nous vous assurons que vos mots seront partagés avec toute l’équipe. Espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Meilleures salutations,

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Hajar Zriouil3 months ago on Google
5/5
(Translated by Google) Best place for a family experience!! Excellent service and welcome... Varied buffet... Top atmosphere with the entertainment team... Honestly, I recommend! …
(Translated by Google) Best place for a family experience!! Excellent service and welcome... Varied buffet... Top atmosphere with the entertainment team... Honestly, I recommend!
(Original)
Meilleur endroit pour une expérience en famille !! Service et accueil excellents... Buffet varié... Ambiance au top avec l'équipe d'animateurs... Franchement je recommande !
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner3 months ago

(Translated by Google) Dear Hajar,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Hajar,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Meriam Hemza5 months ago on Google
2/5
(Translated by Google) Small swimming pool no free deckchairs all day, buffet leaves something to be desired low-end dishes and not at all good arrogant reception staff a check-in that lasts forever we ask for a sheet in the evening they …
(Translated by Google) Small swimming pool no free deckchairs all day, buffet leaves something to be desired low-end dishes and not at all good arrogant reception staff a check-in that lasts forever we ask for a sheet in the evening they bring it back after 1 hour nothing good in this hotel
(Original)
Petite piscine pas de transat libre toute la journée, buffet laisse à désirer plats bas de gamme et pas du tout bons personnel de la réception arrogants un check in qui dure une éternité on demande un drap le soir ils le ramène après 1h rien de bien dans cet hôtel
Trip typeVacation
Rooms4.0
Service2.0
Location2.0
Response from the owner5 months ago

(Translated by Google) Dear Meriem Hemza,

We thank you for your visit to the Be Live Experience Marrakech Palmeraie hotel and for taking the time to attribute this return to us.

We would also like to thank you for the comments you have sent us, we take into consideration the comments made to us by our customers in order to improve the quality of our services.

We hope to welcome you again among us.

Warmest regards.

(Original)

Chère Meriem Hemza,

Nous vous remercions pour votre visite à l'hôtel Be Live Experience Marrakech Palmeraie et d'avoir pris le temps pour nous attribuer ce retour.

Nous tenons également à vous remercier pour les remarques que vous nous avez adressé, nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons vous accueillir à nouveau parmi nous.

Chaleureuses salutations.

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Abd rhm Mnsr4 months ago on Google
5/5
(Translated by Google) Very nice hotel well located, exceptional cleanliness, comfortable room.
the restaurant offers a wide variety of dishes The stay was perfect …
(Translated by Google) Very nice hotel well located, exceptional cleanliness, comfortable room.
the restaurant offers a wide variety of dishes The stay was perfect
(Original)
Très bel hôtel bien placé, propreté exceptionnelle, chambre confortable.
la restauration offre une grande diversité de plats Le séjour était parfai
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Abdrhm,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher Abdrhm,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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raghib liana5 months ago on Google
5/5
(Translated by Google) We spent a wonderful week of vacation great for the quality price at the be live hotel everything was perfect the meals the cleanliness of the rooms the atmosphere with the animators we were a group of 17 people it …
(Translated by Google) We spent a wonderful week of vacation great for the quality price at the be live hotel everything was perfect the meals the cleanliness of the rooms the atmosphere with the animators we were a group of 17 people it was the best of the best thank you very much
(Original)
Nous avons passé une magnifique semaine de vacance super pour le qualité prix à l hôtel be live tout était parfait les repas la propreté des chambre l ambiance avec les animateurs nous étions un groupe de 17 personnes c était le top du top merci beaucoup
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Raghib Liana,

We would like to thank you for sharing your comment regarding your experience at our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to read your compliments on our property and our teams.

Also, we will be sure to share your words with the whole team.

We look forward to the pleasure of welcoming you among us for more pleasant moments in your next visit to Marrakech.

Cordially,

(Original)

Chère Raghib Liana,

Nous tenons à vous remercier d'avoir partagé votre commentaire concernant votre expérience au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes ravis de lire vos compliments sur notre propriété et nos équipes.

Aussi, nous ne manquerons pas de partager vos mots avec toute l’équipe.

Nous attendons avec impatience le plaisir de vous accueillir parmi nous pour des moments plus agréables dans votre prochaine visite à Marrakech.

Cordialement,

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osso djedje4 months ago on Google
5/5
(Translated by Google) Very welcoming, friendly staff, clean room.
Many activities to do with family, couple or friends.
I recommend …
(Translated by Google) Very welcoming, friendly staff, clean room.
Many activities to do with family, couple or friends.
I recommend
(Original)
Très bon accueil, personnel sympa, chambre propre.
Beaucoup d’activités à faire en famille, en couple ou entre amis.
Je recommande
Trip typeVacation
Rooms5.0
Service4.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Customer ,

Thank you very much for your wonderful comment following your stay at the Be Live Experience Marrakech Palmeraie.

We are delighted to know that the expertise of each member of our teams has contributed to making your stay an excellent one.

We hope to have the pleasure of welcoming you again very soon during a future stay in the Ocher city.

Sincerely,

(Original)

Cher Client ,

Un grand merci pour votre merveilleux commentaire suite à votre séjour au Be Live Experience Marrakech Palmeraie .

Nous sommes enchantés de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour sur la ville Ocre.

Sincèrement,

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alessa miranda5 months ago on Google
5/5
(Translated by Google) Very warm welcome, the staff is very pleasant and smiling, the entertainment team offers good activities. The hotel is very clean and I highly recommend it. …
(Translated by Google) Very warm welcome, the staff is very pleasant and smiling, the entertainment team offers good activities. The hotel is very clean and I highly recommend it.
(Original)
Trés bon accueil, le personnel est très agréable et souriant, l'équipe d'animation propose des bonnes activités. L'hotel est très propre et je le recommande fortement.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Alessa Miranda,

We warmly thank you for your wonderful appreciation following your visit to our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to read that you fully enjoyed your stay with us, as well as to know that the expertise of each of the members of our teams contributed to making your stay an excellent one.

We hope to have the pleasure of welcoming you again very soon during a future stay in Marrakech.

Sincerely,

(Original)

Chère Alessa Miranda,

Nous vous remercions chaleureusement pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous, ainsi de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour à Marrakech.

Sincèrement,

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Pes Alamand4 months ago on Google
5/5
(Translated by Google) perfect breakfast, beautiful hotel, very nice decoration!
Very good value for money …
(Translated by Google) perfect breakfast, beautiful hotel, very nice decoration!
Very good value for money
Friendly and helpful staff
(Original)
petit déjeuner parfait, hotel magnifique, très belle décoration!
Rapport qualité prix très bon
Le personnel aimable et serviable
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Alamand,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech Palmeraie hotel.

Best regards

(Original)

Cher Alamand,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech Palmeraie.

Meilleures salutations

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Aityahia Anissa4 months ago on Google
5/5
(Translated by Google) Hello I came to your hotel from June 12 to June 17, frankly I recommend your hotel really the welcome was really nice, the waiters were super nice smiling, the cleaning lady was super nice and nice, the hosts like …
(Translated by Google) Hello I came to your hotel from June 12 to June 17, frankly I recommend your hotel really the welcome was really nice, the waiters were super nice smiling, the cleaning lady was super nice and nice, the hosts like Ilyâs 🙂 Oualid was kind the entertainment was really good even activating them to offer really top I really recommend you with your eyes closed, can't wait to come back to your hotel
(Original)
Bonjour je suis venu dans votre hôtel du 12 juin au 17 juin , franchement je recommande votre hôtel vraiment l’accueil était vraiment bien agréable, les serveurs était super gentille souriants ,l’es femme de ménage était super agréable et gentille , les animateur comme Ilyâs 🙂 Oualid était d’une gentillesse les animations était vraiment bien même les activer proposer vraiment top je vous recommande vraiment les yeux fermé , hâte de revenir dans votre hôtel
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Anisa,

We warmly thank you for your wonderful appreciation following your visit to our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to read that you fully enjoyed your stay with us, as well as to know that the expertise of each of the members of our teams contributed to making your stay an excellent one.

We take into consideration the observations made to us by our customers in order to improve the quality of our services.

We hope to have the pleasure of welcoming you again very soon during a future stay in Marrakech.

Sincerely

(Original)

Chère Anissa,

Nous vous remercions chaleureusement pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous, ainsi de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour à Marrakech.

Sincèrement

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Read less
Assa F2 months ago on Google
5/5
(Translated by Google) Very warm welcome from Oumaima and Zakaria.
Perfect suite, spacious bathroom, room service, top cleanliness.
Caring hotel staff. …
(Translated by Google) Very warm welcome from Oumaima and Zakaria.
Perfect suite, spacious bathroom, room service, top cleanliness.
Caring hotel staff.
Thanks.
(Original)
Très bon accueil d’Oumaima et Zakaria.
Suite parfaite, salle de bain spacieuse, service de chambre, propreté au top.
Personnel de l’hôtel au petit soin.
Merci.
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher Client,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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Read less
Driss5 months ago on Google
5/5
(Translated by Google) Excellent stay, the hotel is top and very clean. The staff can't do enough for you and the animation team is excellent …
(Translated by Google) Excellent stay, the hotel is top and very clean. The staff can't do enough for you and the animation team is excellent
(Original)
Excellent séjour, l'hôtel est top et très propre. Le personnel est vraiment aux petits soins et l'équipe d'animation est excellente
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Driss,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment that you took the time to share following your stay with us. We are absolutely delighted to read your satisfaction, which is our daily goal.

We would be very honored to be able to welcome you during a future stay.

Best regards,

(Original)

Cher Driss,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager suite à votre séjour parmi nous. Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement,

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Sab5 months ago on Google
5/5
(Translated by Google) We had a very good stay, we had a hard time leaving, great welcome, the staff is very nice, very good animation team, the buffet is very good and very varied We had a great holiday …
(Translated by Google) We had a very good stay, we had a hard time leaving, great welcome, the staff is very nice, very good animation team, the buffet is very good and very varied We had a great holiday
(Original)
Nous avons passé un très bon séjour ,Nous avons eu du mal à partir, super accueil ,le personnel est très gentil, très bonne équipe d'animation ,le buffet est très bon et très varié Nous avons passé d'excellentes vacances
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Customer,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for your comment that you took the time to share after your stay with us. We are absolutely delighted to read your satisfaction, which is our daily goal. Also, we will be sure to share your compliments with our entire team. We would be very honored to be able to welcome you during a future stay.

Best regards,

(Original)

Cher Client,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour votre commentaire que vous avez pris le temps de partager après votre séjour parmi nous. Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien. Aussi, nous ne manquerons pas de partager vos compliments avec toute notre équipe. Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement,

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Maryouma Cadet2 months ago on Google
5/5
(Translated by Google) A welcoming and smiling staff of great professionalism, catering is super good. In short, a good address for families in company with children. A big thank you to omaima from the reservation service for her support …
(Translated by Google) A welcoming and smiling staff of great professionalism, catering is super good. In short, a good address for families in company with children. A big thank you to omaima from the reservation service for her support
(Original)
Un personnel accueillant et souriant d un grand professionnalisme, restauration est super bien. Bref, une bonne adresse pour les famille en compagnie avec des enfants.Un grand merci à omaima du service reservation pour son support
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Maryouma,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Chère Maryouma,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Souad Marbouh4 months ago on Google
5/5
(Translated by Google) We were lucky we came across the Moroccan evening it was magnificent the entertainment at the top the cocktails at will the buffet well supplied the very pleasant staff we had a great time I recommend a thousand pr …
(Translated by Google) We were lucky we came across the Moroccan evening it was magnificent the entertainment at the top the cocktails at will the buffet well supplied the very pleasant staff we had a great time I recommend a thousand pr one hundred only problem wifi that struggles because remote but superb room beautiful room and location far from the city but relaxing and shuttle available so it's top
(Original)
On a eu de la chance on est tombé sur la soirée marocaine c´était magnifique les animations au top les cocktails à volonté le buffet bien fourni le personnel très agréable on a passé un super moment je recommande à mille pr cent seul hic wifi qui galère car chambre éloigné mais superbe belle chambre et emplacement loin de la ville mais reposant et navette à disposition donc c top
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Souad,

We are extremely happy to read that you had a pleasant time at the Be Live Experience Marrakech Palmeraie.

Thank you for the comment you took the time to share after your stay with us.

All team members are encouraged to ensure that our guests leave with a wonderful experience from their time with us, and we are so happy to read that you enjoyed the good times with us! Also, we will not fail to share your compliments with the whole team.

We would be very honored to be able to welcome you during a future stay.

Best regards

(Original)

Chère Souad,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.

Tous les membres de l'équipe sont encouragés à s'assurer que nos invités partent avec une merveilleuse expérience du temps passé avec nous, et nous sommes très heureux de lire que vous avez apprécié les bons moments avec nous ! Aussi, nous ne manquerons pas de partager vos compliments avec toute l’équipe.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement

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zineb hanifa3 months ago on Google
5/5
(Translated by Google) Excellent staff especially Mr. Abdellah from the snack bar attentive and caring, catering top hotel very very clean super comfortable bedding I highly recommend. …
(Translated by Google) Excellent staff especially Mr. Abdellah from the snack bar attentive and caring, catering top hotel very very clean super comfortable bedding I highly recommend.
(Original)
Excellent staff surtout Monsieur Abdellah du snack à l écoute et au petit soin, restauration top hôtel très très propre literie super confortable je recommande fortement.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago

(Translated by Google) Dear Zineb,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech Palmeraie hotel.

Best regards

(Original)

Chère Zineb,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech Palmeraie.

Meilleures salutations

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Read less
Hajar Ait lahcen2 months ago on Google
5/5
(Translated by Google) Excellent stay clean hotel thank you to all the staff of the hotel very good service
Perfect food diversified and very good buffet …
(Translated by Google) Excellent stay clean hotel thank you to all the staff of the hotel very good service
Perfect food diversified and very good buffet
I return in hesitation
Thanks to oumaima who is in the reception to Oussama Mehdi and of course all the staff
(Original)
Excellent séjour hôtel propre merci a tout le staff de l'hôtel très bon service
Nourriture parfaite buffet diversifié et très bon
je retourne dans hésitation
Merci a oumaima qui est dans l'accueil a Oussama Mehdi et bien sûr tout le staff
Trip typeFamily
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Hajar,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards.

(Original)

Chère Hajar,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations.

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Read less
Sonia Martìn2 months ago on Google
5/5
(Translated by Google) Very clean, good food, excellent service, very friendly employees. And very funny animation. An experience to repeat. …
(Translated by Google) Very clean, good food, excellent service, very friendly employees. And very funny animation. An experience to repeat.
(Original)
Muy limpio,buena comida,el servicio excelente,los empleados muy amables. Y la animación muy divertida. Una experiencia para repetir.
Rooms5.0
Service5.0
Location3.0
Response from the owner2 months ago

Dear Guest,

Thank you very much for having selected Be Live experience Marrakech Palmeraie as your hotel for your recent visit to Marrakech.

It is always a pleasure to receive positive feedback. Be sure that we will share your comments with our team. this feedback will serve as an encouragement to all of us.

We hope to have the pleasure of welcoming you again in the future.

Sincerely

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Yassine Samaki3 months ago on Google
5/5
(Translated by Google) Very nice experience, nothing to say.
Thank you to the staff and the entertainment team, especially to Mr. Mouhssine who knew how to meet all our expectations as a barista. …
(Translated by Google) Very nice experience, nothing to say.
Thank you to the staff and the entertainment team, especially to Mr. Mouhssine who knew how to meet all our expectations as a barista.
(Original)
Très belle expérience, rien à dire.
Merci au staff et à l'équipe d'animation, surtout à monsieur Mouhssine qui a su répondre à toutes nos attentes en tant que barista.
Response from the owner3 months ago

(Translated by Google) Dear Yassine,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Chèr Yassine,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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Read less
Amina menzou2 months ago on Google
5/5
(Translated by Google) Hello everyone I am currently at Be live palmeraie marrakech
i'll be out next thursday …
(Translated by Google) Hello everyone I am currently at Be live palmeraie marrakech
i'll be out next thursday
But I have news that never let you think to choose this hotel.
I give you after the summary with photos and details
(Original)
Bonjour tous le monde je suis actuellement à Be live palmeraie marrakech
je sortirais le jeudi prochain
Mais j'ai des nouvelles qui ne vous laisse jamais penser à choisir cet hôtel.
Je vous donne après le résumé avec photos et détails
Trip typeVacation · Family
Service5.0
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Reza Zouz2 months ago on Google
5/5
(Translated by Google) I recommend very clean hotel, varied and fresh buffet, competent and very friendly staff in all departments. …
(Translated by Google) I recommend very clean hotel, varied and fresh buffet, competent and very friendly staff in all departments.
(Original)
Je recommande hôtel très propre, buffet varié et frais, personnels compétents et très aimables dans tous les services.
Rooms5.0
Service5.0
Location4.0
Response from the owner2 months ago

(Translated by Google) Dear Customer,

We warmly thank you for your wonderful appreciation following your visit to our Be Live Experience Marrakech Palmeraie hotel.

We are delighted to read that you fully enjoyed your stay with us, as well as to know that the expertise of each of the members of our teams contributed to making your stay an excellent one.

We take into consideration the observations made to us by our customers in order to improve the quality of our services.

We hope to have the pleasure of welcoming you again very soon during a future stay in Marrakech.

Sincerely

(Original)

Cher Client,

Nous vous remercions chaleureusement pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous, ainsi de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour à Marrakech.

Sincèrement

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Read less
Break Lboudali5 months ago on Google
2/5
(Translated by Google) HELLO.stay of 48 hours shortened to 24h.motif: no evening.piscne crowded.slow welcome 1 manager. The height we ask you 500 dhs guarantee for the room never seen. More expensive than tikida where we spent the 2nd …
(Translated by Google) HELLO.stay of 48 hours shortened to 24h.motif: no evening.piscne crowded.slow welcome 1 manager. The height we ask you 500 dhs guarantee for the room never seen. More expensive than tikida where we spent the 2nd night. Nothing to say.
(Original)
BONJOUR.sejour de 48 h raccourci à 24h.motif:pas de soirée.piscne bondée.acceuil lent 1 responsable . Le comble on vous demande 500 dhs de garantie pour la chambre du jamais vu .plus cher que tikida ou nous avons passe la 2 ème nuit .rien a dire .
Trip typeFamily
Response from the owner5 months ago

(Translated by Google) Dear Break.

Thank you for taking the time to share your opinion with us following your stay at our Be Live Experience Palmeraie Marrakech hotel.

However, the deposit requested is a refundable guarantee to customers on the day of departure.

We take very seriously the constructive comments made to us by our customers in order to improve our service.

It was a pleasure for us to receive you, we will be waiting for your return soon in order to testify to our improvement.

Best regards,

(Original)

Cher Break.

Nous vous remercions d’avoir pris le temps de partager avec nous votre avis suite à votre séjour au sein de notre hôtel Be Live Experience Palmeraie Marrakech.

Cependant, la caution demandée est une garantie remboursable aux clients le jour de départ.

Nous prenons très à cœur les remarques constructives qui nous sont faites de la part de nos clients afin d’améliorer notre service.

Ce fut un plaisir pour nous de vous recevoir, nous attendrons votre retour prochainement afin de témoigner de notre amélioration.

Meilleures salutations,

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Youssef OUBAHI4 months ago on Google
5/5
(Translated by Google) Heartwarming welcome
Caring staff
Comfortable and equipped room …
(Translated by Google) Heartwarming welcome
Caring staff
Comfortable and equipped room
Quality and varied food
Animation with a good atmosphere
(Original)
Accueil chaleureux
Personnel aux petits soins
Chambre confortable et équipée
Nourriture de qualité et variée
Animation avec une bonne ambiance
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Youssef,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Cher Youssef,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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Simo Bennani5 months ago on Google
5/5
(Translated by Google) special mention for the breakfast and the varied buffets 😋 the warmth and hospitality of the staff in general
Friendly and smiling staff. 👍☺️☺️ …
(Translated by Google) special mention for the breakfast and the varied buffets 😋 the warmth and hospitality of the staff in general
Friendly and smiling staff. 👍☺️☺️
(Original)
mention spéciale pour Le petit déjeuner et Les buffets variés 😋 la chaleur et l’accueil du personnel de façon générale
Personnel avenant et souriant. 👍☺️☺️
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Cher Simo Bennani,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager suite à votre séjour parmi nous. Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Best regards,

(Original)

Cher Simo Bennani,

Nous sommes extrêmement heureux de lire que vous avez passé un agréable moment au Be Live Experience Marrakech Palmeraie.

Merci pour le commentaire que vous avez pris le temps de partager suite à votre séjour parmi nous. Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien.

Nous serions très honorés de pouvoir vous accueillir lors d’un prochain séjour.

Bien cordialement,

Read more
Read less
Sam D3 months ago on Google
5/5
(Translated by Google) Superb hospitality, exceptional staff.
Comfortable rooms and very clean hotel overall. …
(Translated by Google) Superb hospitality, exceptional staff.
Comfortable rooms and very clean hotel overall.
(Original)
Superbe accueil, un personnel exceptionnel.
Chambres confortables et hôtel très propre dans son ensemble.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location4.0
Response from the owner3 months ago

(Translated by Google) Dear Customer,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Cher Client,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Sofiane B.A4 months ago on Google
4/5
(Translated by Google) Very good team, welcome and service at the top. Only downsides, the food and the entertainment with loud music until 11:30 p.m. which will disturb the children’s nights… …
(Translated by Google) Very good team, welcome and service at the top. Only downsides, the food and the entertainment with loud music until 11:30 p.m. which will disturb the children’s nights…
(Original)
Très bonne équipe, accueil et service au top. Seul bémols, la nourriture et l’animation avec la musique à fond jusqu’à 23:30 qui dérangera la nuits des enfants…
Response from the owner4 months ago

(Translated by Google) Dear Soufiane,

We thank you for your visit to the Be Live Experience Marrakech Palmeraie hotel and for taking the time to attribute this return to us.

We are very happy to know that you enjoyed your stay with us. We would also like to thank you for the comment you sent us, we take into consideration the comments made to us by our customers in order to improve the quality of our services.

We hope to welcome you again among us.

Warmest regards.

(Original)

Cher Soufiane,

Nous vous remercions pour votre visite à l'hôtel Be Live Experience Marrakech Palmeraie et d'avoir pris le temps pour nous attribuer ce retour.

Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous. Nous tenons également à vous remercier pour la remarque que vous nous avez adressé, nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.

Nous espérons vous accueillir à nouveau parmi nous.

Chaleureuses salutations.

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Youssef Belaloui5 months ago on Google
4/5
(Translated by Google) A very good stay in a beautiful hotel. It's the third time and I will come back without hesitation, thank you to the whole team the animators, the waiters, the reception, the security... you have a big heart, my …
(Translated by Google) A very good stay in a beautiful hotel. It's the third time and I will come back without hesitation, thank you to the whole team the animators, the waiters, the reception, the security... you have a big heart, my children adore you ❤
I recommand it!
(Original)
Un très bon séjour dans un hôtel magnifique. C'est la troisième fois et je reviendrai sans hésiter, merci à toute l'équipe les animateurs, les serveurs, la réception, la sécurité... vous avez un grand cœur, mes enfants vous adorent ❤
Je le recommande!
Rooms4.0
Service4.0
Location4.0
Response from the owner5 months ago

(Translated by Google) Dear Youssef.

Thank you very much for your wonderful comment following your stay at the Be Live Experience Marrakech Palmeraie.

We are delighted to know that the expertise of each member of our teams has contributed to making your stay an excellent one.

We hope to have the pleasure of welcoming you again very soon during a future stay in the Ocher city.

Sincerely,

(Original)

Cher Youssef.

Un grand merci pour votre merveilleux commentaire suite à votre séjour au Be Live Experience Marrakech Palmeraie .

Nous sommes enchantés de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour sur la ville Ocre.

Sincèrement,

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mouna fakhor2 months ago on Google
1/5
(Translated by Google) Bad management and no respect for people, the equipment is very old and poorly maintained
The shower sink fell on my husband's foot with a serious injury and when we …
(Translated by Google) Bad management and no respect for people, the equipment is very old and poorly maintained
The shower sink fell on my husband's foot with a serious injury and when we called them they pressured us to pay money for the sink maintenance,
(Original)
Mauvaise gestion at aucun respect pour les gens, le matériel est très ancien et mal entretenu
Le lavabo de la douche a tombé sur le pied de mon mari avec une grave blessure et lorsqu’on les a appelés ils nous ont poussées à payer de l’argent pour l’entretien de lavabo,
Trip typeFamily
Response from the owner2 months ago

(Translated by Google) Dear Mouna,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech. We are saddened to read that your experience did not meet your expectations. Following this and as we explained to you on the spot, your complaint is about damage which was noted by our service during your stay at the hotel, and we were obliged to collect the amount and block the room in order to put it in condition so that it is ready for the next arrival.

We thank you once again for choosing our hotel and we count on your understanding of the situation and hope to welcome you again for an experience in the best conditions.

Best regards

(Original)

Chère Mouna,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech. Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes. Suite à cela et comme nous vous avons expliqué sur place votre réclamation s’agit D’un dégât qui a été constaté par notre service lors de votre séjour à l’hôtel, et nous étions dans l’obligation d’encaisser le montant et bloquer la chambre afin de la mettre en états pour qu’elle soit prête pour le prochain arrivé.

Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous comptons sur votre compréhension de la situation et espérons vous accueillir a nouveau pour une experience dans des meilleures conditions

Meilleures salutations

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Hanane Amala year ago on Google
4/5
(Translated by Google) This is the 3rd time that I have stayed at this hotel which I find very clean, beautiful duplex rooms and comfortable bedding. Very welcoming and caring staff .. the food is good, friendly animation team! I …
(Translated by Google) This is the 3rd time that I have stayed at this hotel which I find very clean, beautiful duplex rooms and comfortable bedding. Very welcoming and caring staff .. the food is good, friendly animation team! I recommend!!!
(Original)
C est la 3 ème fois que je séjourne dans cet hôtel que je trouve très propre, chambres duplex magnifiques et literie confortable. Personnel très acceuillant et au petit soin .. la nourriture est bonne équipe d animation sympathique! Je recommande!!!
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the ownera year ago

(Translated by Google) Dear Hanane,

We are happy to read that you had a pleasant time in our Be Live Experience Marrakech Palmeraie hotel.

We try very hard to give an individual welcome to each client and we are delighted to know that you consider your stay "Very good".

We will be delighted to be able to welcome you back to our home one day.

Best regards,

(Original)

Chère Hanane,

Nous sommes heureux de lire que vous avez passé un agréable moment dans notre hôtel Be Live Experience Marrakech Palmeraie.

Nous essayons beaucoup de donner un accueil individuel à chaque client et nous sommes ravis de savoir que vous considérez votre séjour « Très bien ».

Nous serons ravis de pouvoir vous accueillir à nouveau chez nous un jour.

Meilleures salutations,

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Ramzi Sayegh6 months ago on Google
3/5
(Translated by Google) Evening buffet sucks and very poor, uncooked sausages, 100% canned juices and the small pool, despite the kindness of the staff and the animators …
(Translated by Google) Evening buffet sucks and very poor, uncooked sausages, 100% canned juices and the small pool, despite the kindness of the staff and the animators
(Original)
Buffet du soir nul et tres pauvre , les saucisses pas cuites, les jus 100% conserves et la piscine petite , malgré la gentillesse du personel et des animateurs
Rooms4.0
Service4.0
Location4.0
Response from the owner5 months ago

(Translated by Google) Dear Ramzi,

Thank you for sharing your experience following your stay at Be Live Experience Marrakech Palmeraie.

We are very sorry to note that your stay at our hotel did not meet your expectations.

Your remarks and suggestions are of great importance and will be highly considered for an improvement of our service and a better management of our product quality.

We hope that on your next visit to Marrakech, we will welcome you to our hotel to witness our improvement.

Best regards,

(Original)

Cher Ramzi,

Merci d'avoir partagé votre expérience suite à votre séjour au Be Live Experience Marrakech Palmeraie.

Nous avons le grand regret de constater que votre séjour au sein de notre hôtel n'a pas été à la mesure de vos attentes.

Vos remarques et suggestions sont d'une grande importance et seront hautement considérés pour une amélioration de notre service et une meilleure gestion de notre qualité de produit.

Nous espérons que lors de votre prochaine visite à Marrakech, nous vous accueillerons à notre hôtel pour témoigner de notre amélioration.

Meilleures salutations,

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Pascale Fillola month ago on Google
5/5
(Translated by Google) Nice hotel, very good and varied meals, nice swimming pool. …
(Translated by Google) Nice hotel, very good and varied meals, nice swimming pool.
(Original)
Bel hôtel , repas très bien et varie,belle piscine.
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location4.0
Response from the ownera month ago

(Translated by Google) Dear Pascal,

We would like to sincerely thank you for the positive feedback you have given to the Be Live Experience Marrakech Palmeraie. Receiving your compliments strongly encourages us in our quest for excellence. It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience. Looking forward to welcoming you soon when you come to Marrakech, we wish you an excellent day.

Best regards,

(Original)

Cher Pascale,

Nous tenons à vous remercier sincèrement du retour positif que vous avez su témoigner auprès du Be Live Experience Marrakech Palmeraie Recevoir vos compliments nous encourage vivement dans notre quête d'excellence. C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique. Dans l'attente de vous accueillir prochainement lors de votre venue à Marrakech, nous vous souhaitons une excellente journée.

Bien cordialement,

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Saida Elalamia month ago on Google
5/5
(Translated by Google) A very nice place. The wearing of masks is required (kindly) within the closed spaces of the hotel. The staff is welcoming and the young people who take care of the entertainment were very nice. …
(Translated by Google) A very nice place. The wearing of masks is required (kindly) within the closed spaces of the hotel. The staff is welcoming and the young people who take care of the entertainment were very nice.
(Original)
Un trés bel endroit. Le port des masque est exigé (gentiment) au sein des espaces fermés de l'hotel. Le personnel est acceuillant et les jeunes qui s'occupent de l'annimation étaient trés sympas.
Response from the ownera year ago

(Translated by Google) Dear Saida,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there and for this excellent score. It is our pleasure to know that you have found your stay with us perfect.

We are delighted to read that the dishes prepared by our chefs met your expectations and that our staff was always available to listen to you and serve you. Know that your satisfaction is the best reward for us. We hope to see you again soon at Be Live Experience Marrakech Palmeraie.

Sincerely yours.

(Original)

Chère Saida,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances et pour cet excellent score. Cela nous fait plaisir de savoir que vous avez trouvé votre séjour parmi nous parfait.

Nous sommes ravis de lire que les mets préparés par nos chefs étaient à la hauteur de vos attentes et que notre staff était toujours disponible pour vous écouter et vous servir. Sachez que votre satisfaction est pour nous la meilleure des récompenses. Nous espérons vous revoir bientôt à Be Live Experience Marrakech Palmeraie.

Très cordialement.

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Nouhaila Lakhlifi4 months ago on Google
5/5
(Translated by Google) Excellent. We had a wonderful stay at the Be Live Experience. We won't hesitate to go back! …
(Translated by Google) Excellent. We had a wonderful stay at the Be Live Experience. We won't hesitate to go back!
(Original)
Excellent. Nous avons passé un magnifique séjour au Be Live Experience. Nous n’hésiterons pas à y retourner!
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location4.0
Response from the owner4 months ago

(Translated by Google) Dear Nouhaila.

Thank you very much for choosing Be Live Experience Marrakech Palmeraie to spend your holidays in Marrakech.

The entire Be Live team thanks you for your encouraging comment! We are delighted to read that you had a great stay with us and that we lived up to your expectations.

We hope to have the chance to see you again very soon in our hotel.

Warm Greetings.

(Original)

Chère Nouhaila.

Merci énormément d'avoir choisi Be Live Experience Marrakech Palmeraie pour passer vos vacances à Marrakech.

Toute l’équipe de Be Live vous remercie pour votre commentaire si encourageant ! Nous sommes ravis de lire que vous avez passé un très bon séjour avec nous et que nous étions à la hauteur de vos attentes.

Espérons d’avoir la chance de vous revoir très prochainement au sein de notre hôtel.

Chaleureuse Salutations.

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Abdelghafour Berkani5 months ago on Google
5/5
(Translated by Google) Service top top top equipments.personnel
restaurants and entertainment, I strongly recommend, special thanks to Mr. Abdelah Nina and Mr. Ayoub bartender who is the example of the warm welcome and a job …
(Translated by Google) Service top top top equipments.personnel
restaurants and entertainment, I strongly recommend, special thanks to Mr. Abdelah Nina and Mr. Ayoub bartender who is the example of the warm welcome and a job well done and thank you to all the crew of be live
(Original)
Service top top top equipments.personnellesr
restaurants et animation,je recommends vivment,special thanks a monsieur abdelah nina et monsieux ayoub barman qui l est l examples de l accueil chaleureaux et du travaille bien fait et merci a toutl equipage de be live
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Abdelghafour.

It is with great pleasure that we read your comments regarding your recent stay with us at the Be Live Experience Marrakech Palmeraie.

Receiving your compliments strongly encourages us in our quest for excellence.

It is with great pleasure that we shared your impressions with all our teams who work every day to ensure that each of our guests has a unique experience.

We hope to have the pleasure of welcoming you again.

Warm greetings

(Original)

Cher Abdelghafour.

C'est avec grand plaisir que nous avons pris connaissance de vos commentaires concernant votre récent séjour parmi nous au Be Live Experience Marrakech Palmeraie.

Recevoir vos compliments nous encourage vivement dans notre quête d'excellence.

C'est avec un immense plaisir que nous avons partagé vos impressions avec toutes nos équipes qui œuvrent chaque jour à ce que chacun de nos hôtes vive une expérience unique.

Nous espérons avoir le plaisir de vous accueillir à nouveau.

Chaleureuse salutation

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Fahima Zedira5 months ago on Google
5/5
(Translated by Google) Very nice hotel, services, reception and staff at the top. I recommand it. …
(Translated by Google) Very nice hotel, services, reception and staff at the top. I recommand it.
(Original)
Très belle hôtel, prestations, accueil et personnel au top. Je le recommande.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner4 months ago

(Translated by Google) Dear Fahima.

Thank you very much for your wonderful comment following your stay at the Be Live Experience Marrakech Palmeraie.

We are delighted to know that the expertise of each member of our teams has contributed to making your stay an excellent one.

We hope to have the pleasure of welcoming you again very soon during a future stay in the Ocher city.

Sincerely,

(Original)

Chère Fahima.

Un grand merci pour votre merveilleux commentaire suite à votre séjour au Be Live Experience Marrakech Palmeraie .

Nous sommes enchantés de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour sur la ville Ocre.

Sincèrement,

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Khalid Arsmouka month ago on Google
5/5
(Translated by Google) Great atmosphere, perfect room and super pleasant staff
(Original) …
(Translated by Google) Great atmosphere, perfect room and super pleasant staff
(Original)
Super ambiance chambre parfaite et personnels super agréable
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago

(Translated by Google) Dear Khalid,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher Khalid,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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abass bnoufarnass3 months ago on Google
3/5
(Translated by Google) Very nice staff average catering not enough deckchairs at the pool …
(Translated by Google) Very nice staff average catering not enough deckchairs at the pool
(Original)
Personnel très sympa restauration moyenne pas assez de transat a la piscine
Trip typeVacation · Family
Rooms3.0
Service5.0
Location4.0
Response from the owner3 months ago

(Translated by Google) Dear Customer,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us. Rest assured that we have shared your beautiful words with the team!

It will be our pleasure to welcome you again in the near future.

Best regards,

(Original)

Cher Client,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous. Soyez assuré que nous avons partagé vos belles paroles avec l’équipe !

Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations,

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Charles-Alexis Poupel2 years ago on Google
4/5
(Translated by Google) We booked 6 days in this hotel
Pleasant stay as well as the spacious bedrooms with a large bed
The hotel is equipped with a large swimming pool with a children's and adult …
(Translated by Google) We booked 6 days in this hotel
Pleasant stay as well as the spacious bedrooms with a large bed
The hotel is equipped with a large swimming pool with a children's and adult corner which is pleasant for all.
The snack is delicious with pizzas and paninis for cocktails it remains fast "a semblance of real taste" for the buffet the dishes are quite repetitive often we find what we had eaten for lunch
The hotel has free shuttles
Nice gym
I recommend this hotel for its cleanliness as well as its cleaning service, daily room and cleaning and towel changed.
Very very good hotel overall.
(Original)
Nous avons réservé 6 jours dans cette hôtel
Séjour agréable ainsi que les chambres spacieuses avec un grand lit
L'hôtel est équipé d'une grande piscine avec un coin enfant et adulte qui agréable pour tous.
Le snack est délicieux avec des pizzas et des paninis pour les cocktails cela reste du rapide "une semblant au vrai goût" pour le buffet les plats sont assez répétitifs souvent nous retrouvons ce que nous avions mangé le midi
L'hôtel dispose de navettes gratuites
Belle salle de sport
Je recommande cette hôtel pour ça propreté ainsi que son service de nettoyage, tout les jours la chambre et nettoyer et serviette changé.
Très très bon hôtel dans son ensemble.
Response from the owner2 years ago

(Translated by Google) Dear Charles-Alexis,

Thank you for your loyalty and for taking the time to send us this kind review. We always do our best to ensure that our dear customers have a great experience at our hotel.

We are happy to read that you appreciated the services received and we would be delighted to welcome you to the Be Live Experience Marrakech Palmeraie During your next visit to Marrakech!

Best regards,

(Original)

Cher Charles-Alexis,

Merci de votre fidélité et d'avoir pris le temps de nous transmettre cet aimable revue. Nous nous faisons toujours de notre mieux pour s’assurer que nos chers clients ont une formidable expérience à notre hôtel.

Nous sommes heureux de lire que vous avez apprécié les services reçus et nous serions ravis de vous accueillir au Be Live Experience Marrakech Palmeraie Lors de votre prochaine visite à Marrakech !

Meilleures salutations,

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azzouz elmoujahida year ago on Google
5/5
(Translated by Google) This is the first time that we have booked this hotel, really a successful experience, we were 3 adults and 1 child. Total satisfaction whether at the reception and reception level or at the entertainment level …
(Translated by Google) This is the first time that we have booked this hotel, really a successful experience, we were 3 adults and 1 child. Total satisfaction whether at the reception and reception level or at the entertainment level
Except the catering was average but I understand that it is very difficult to meet all the needs
To note unfortunately too much wastage of families who fill the dishes to eat 40 or 50% lah yehdihom.
In summary it is a place not to be missed
I recommend
(Original)
C'est la première fois qu'on a réservé cet hôtel vraiment une expérience réussie on était 3 adultes et 1 enfant .une satisfaction totale que ce soit au niveau réception et accueil qu'au niveau animation
Sauf la restauration était moyenne mais je comprends qu il est très difficile de satisfaire tous les besoins
A noter malheureusement trop de gaspillage des familles qui remplissent les plats pour manger 40 ou 50% lah yehdihom.
En résumé c'est un endroit a ne pas rater
Je recommande
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Azzouz,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were provided with excellent service during your stay with us.

Rest assured that we have shared your beautiful words with the team! It will be our pleasure to welcome you again in the near future.

Best regards

(Original)

Cher Azzouz,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire vous avez été offert un excellent service pendant votre séjour avec nous.

Soyez assuré que nous avons partagé vos belles paroles avec l’équipe ! Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations

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Virginie Mahauda year ago on Google
5/5
(Translated by Google) Excellent!!!
Knowing that we had booked the 5 * but not having enough customers the hotel did not open and we were transferred to the Be Live Experience in 4 * ... No …
(Translated by Google) Excellent!!!
Knowing that we had booked the 5 * but not having enough customers the hotel did not open and we were transferred to the Be Live Experience in 4 * ... No regrets everything was perfect ... The staff is very caring and with a smile... The breakfast buffet, lunch and dinner are really great!! There is something for all tastes and all origins... It's very varied and after a week, at no time did we feel like we were eating the same thing... It was perfect... As for room cleaning and public spaces, everything is OK... From the garden to the reception hall... And concerning the staff, even the security guards have a smile, the animators are always there to take care of us... Swimming pool and surroundings very clean... We did not retain all the first names but we would like to thank them all and personally Yassir for his professionalism and his smile... He is an excellent server!!! This hotel deserves its 5th star without worries...
See you soon... Inshallah. ..
Suite 3104
Virginia and Christopher
(Original)
Excellent!!!
Sachant que nous avions réservé le 5* mais n'ayant pas assez de clientèle l'hôtel n'a pas ouvert et on nous a transféré au Be Live Expérience en 4*... Aucun regret tout était parfait... Le personnel est aux petits soins et avec le sourire... Le buffet du petit déjeuner en passant par le déjeuner et le dinner sont vraiment top!! Il y en a pour tous les goûts et toutes les origines... C'est très varié et après une semaine, à aucun moment nous n'avons eu l'impression de manger la même chose... C'était parfait... Pour ce qui est ménage chambre et espaces publics tout est Ok... Du jardin au Hall d'accueil... Et concernant le personnel même les agents de sécurité ont le sourire , les animateurs sont toujours là pour nous occuper... Piscine et allentours très propre... Nous n'avons pas retenu tous les prénoms mais nous tenons à tous les remercier et personnellement Yassir pour son professionnalisme et son sourire... C'est un excellent serveur !!! Cet hôtel mérite sa 5 ème étoile sans soucis...
À bientôt... Inchallah. ..
Suite 3104
Virginie et Christophe
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Virginie,

The Be Live Experience Marrakech Palmeraie teams and I warmly thank you for this charming comment.

The comfort and well-being of our customers being at the heart of our priorities, we are proud to have been able to satisfy you and would be delighted to welcome you again soon.

Warm greetings,

(Original)

Chère Virginie,

Les équipes du Be Live Experience Marrakech Palmeraie et moi-même vous remercions vivement de ce charmant commentaire.

Le confort et le bien-être de nos clients étant au cœur de nos priorités, nous sommes fiers d’avoir su vous satisfaire et serions enchantés de vous accueillir à nouveau prochainement.

Chaleureuse salutations,

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Agathe Narboux5 months ago on Google
1/5
(Translated by Google) One night in this hotel and food poisoning. Run away, I was sick for 3 days because of the snack food. …
(Translated by Google) One night in this hotel and food poisoning. Run away, I was sick for 3 days because of the snack food.
(Original)
Une nuit dans cet hôtel et une intoxication alimentaire. Fuyez, j’ai été malade pendant 3 jours à cause de la nourriture du snack.
Trip typeVacation
Response from the owner5 months ago

(Translated by Google) Dear Customer,

Thank you for taking the time to share with us your opinion of our Be Live Experience Marrakech Palmeraie hotel.

By informing us of your dissatisfaction, rest assured that we will share your words with the department concerned so that the necessary is done.

Know that we always pay particular attention to the comfort and satisfaction of our customers.

We sincerely hope to welcome you again to witness our improvement.

Best regards

(Original)

Cher Client,

Nous vous remercions d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie.

En nous faisant part de votre mécontentement, soyez assurés que nous allons partager vos mots avec le département concerné pour que le nécessaire soit fait.

Sachez que nous accordons toujours une attention particulière au confort et à la satisfaction de nos clients.

Nous espérons sincèrement vous accueillir à nouveau afin de témoigner notre amélioration.

Meilleures salutations

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faysal belhaja year ago on Google
1/5
(Translated by Google) I reluctantly stayed with my daughters for 6 days in this hotel because my stay was already paid in advance at a travel agency! What to say about this hotel ... on arrival the reception hostess Lamiae, super haughty …
(Translated by Google) I reluctantly stayed with my daughters for 6 days in this hotel because my stay was already paid in advance at a travel agency! What to say about this hotel ... on arrival the reception hostess Lamiae, super haughty and unpleasant ... she found my reservation after a 15min long wait! In the room we were greeted by a dozen mosquitoes who were waiting for us to suck our blood ... for a hotel opening it is totally intolerable that the cleaning service did not check the condition of the rooms for supposedly a 4⭐. .. I was moved to another room, the shower head broke with the water pressure ... the next day 9am not a drop of water in the room following a technical problem that lasted more than 40 minutes in the restaurant bland tea no flavor and super salty dishes ... the children's pool dirty and filled with animals ... the cleaning service which comes after 2:00 p.m. to do the room on time when my daughters go for a nap ... horrible stay I don't know who assigned them the 4⭐🤢🤢🤢 I had the tourista pdt all my stay! Positive point the animation of the hotel which is at the top! All his remarks have already been transmitted to the hotel staff.
(Original)
J'ai séjourné avec mes filles 6jours dans cette hotel à contre coeur car mon sejour été déjà réglé en avance chez une agence de voyage! Que dire de cette hotel... à l'arrivée l hotesse de réception Lamiae super hautaine et désagréable... elle trouve ma réservation après 15min de longue attente! Dans la chambre nous avons été accueillis part une douzaine de moustiques qui nous attendais pour sucer notre sang... pour une ouverture d hotel c est totalement intolérable que le service de nettoyage n a pas vérifié l etat des chambres pour soit disant un 4⭐... on m a fait changé de chambre le pommeau de douche se rompt avec la pression de l eau... le lendemin 9h pas une goute d eau dans la chambre suite à un problème technique qui a durée plus de 40 min au restaurant thé fade aucune saveur et plats hyper salés... la piscine pour enfants sale et remplis de bêtes... le service de ménage qui passe après 14h00 pour faire la chambre à l heure ou mes filles vont la sieste... sejour horrible je sais pas qui leurs à attribué les 4⭐🤢🤢🤢 j ai eu la tourista pdt tout mon sejour! Point positive l'animation de l'hotel qui est au top! Toutes ses remarques ont ete deja transmises aux personnels de l'hotel.
Trip typeVacation
Rooms1.0
Service2.0
Location1.0
Response from the ownera year ago

(Translated by Google) Dear Faisal,

Thank you for taking the time to share with us your opinion of our Be Live Experience Marrakech Palmeraie hotel.

By informing us of your dissatisfaction, rest assured that we will share your words with the department concerned so that the necessary is done. Know that we always pay particular attention to the comfort and satisfaction of our customers.

We sincerely hope to welcome you again to witness our improvement.

Best regards,

(Original)

Cher Faysal,

Nous vous remercions d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie.

En nous faisant part de votre mécontentement, soyez assurés que nous allons partager vos mots avec le département concerné pour que le nécessaire soit fait. Sachez que nous accordons toujours une attention particulière au confort et à la satisfaction de nos clients.

Nous espérons sincèrement vous accueillir à nouveau afin de témoigner notre amélioration.

Meilleures salutations,

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franck falcy3 years ago on Google
3/5
(Translated by Google) Nice hotel but too many children!! We can't rest quietly (cries-crying 😱) swimming pool too small, try music in the evening while we eat 😒! . Very friendly staff 👍 …
(Translated by Google) Nice hotel but too many children!! We can't rest quietly (cries-crying 😱) swimming pool too small, try music in the evening while we eat 😒! . Very friendly staff 👍
(Original)
Hotel sympa mais beaucoup trop d'enfants !! On ne peu pas se reposer tranquillement ( cris-pleurs😱) piscine trop petite, essaie de musique le soir pendant que l'on mange😒 ! . Personnels très sympa 👍
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Martine Martela month ago on Google
5/5
(Translated by Google) Great stay, superb services and bravo atmosphere 👍😍
(Original) …
(Translated by Google) Great stay, superb services and bravo atmosphere 👍😍
(Original)
Super séjour, superbes prestations et ambiance bravo 👍😍
Response from the ownera month ago

(Translated by Google) Dear Client,

We would like to thank you for taking the time to provide us with this kind comment and excellent score.

We are happy to know that you appreciated the cleanliness of our Be Live Experience Marrakech Palmeraie hotel.

Our team always does its best to make the guest's stay as pleasant as possible. We hope to welcome you again at Be Live Experience Marrakech Palmeraie.

Warmest regards.

(Original)

Chère Cliente,

Nous aimerions vous remercier d'avoir pris le temps de nous transmettre cet aimable commentaire et cet excellent score.

Nous sommes heureux de savoir que vous avez apprécié la propreté de notre hôtel Be Live Experience Marrakech Palmeraie.

Notre équipe fait toujours de son mieux pour rendre le séjour du client le plus agréable possible. Nous espérons vous accueillir à nouveau à Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations.

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Isabelle Viarre3 years ago on Google
5/5
(Translated by Google) Exceptional place very clean, various choices in food. All the staff are very friendly. Whether it's the refectory, around the swimming pool, the rooms, everything is extremely clean. The walls of the rooms are …
(Translated by Google) Exceptional place very clean, various choices in food. All the staff are very friendly. Whether it's the refectory, around the swimming pool, the rooms, everything is extremely clean. The walls of the rooms are soundproofed, only small downside the door of the room is not soundproofed, in the middle of the night you can hear the wheeled suitcases of people arriving and it makes a lot of noise too bad. The activities proposed by the animators are very good. I highly recommend this establishment 👍😎
(Original)
Lieu exceptionnel très propre, choix diverses dans la nourriture. Tout le personnel est très aimable. Que ce soit le réfectoire, autour de la piscine, les chambres tout est d'une extrême propreté. Les murs des chambres sont insonorisés, seul petit bémol la porte de la chambre n'est pas insonorisée, en pleine nuit on entend les valises à roulettes des gens qui arrivent et ça fait beaucoup de bruit dommage. Les activités proposaient par les animateurs sont très bien. Je conseille vivement cet établissement 👍😎
Response from the owner3 years ago

(Translated by Google) Dear Isabelle Viarre,

We would like to thank you very sincerely for the time taken to write your positive opinion following your stay in our establishment.

The prestige of our hotel is rooted in the high quality of our staff, whose sole concern is your well-being. We are delighted to read that we lived up to your expectations.

It would be a great pleasure for all the Be Live Experience Marrakech Palmeraie teams to welcome you again and make you live a new unique experience!

Sincerely,

(Original)

Chère Isabelle Viarre,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour dans notre établissement.

Le prestige de notre hôtel trouve sa source dans la grande qualité de notre personnel, dont l'unique préoccupation est votre bien-être. Nous sommes ravis de lire que nous étions à la hauteur de vous attente.

Ce serait pour l’ensemble des équipes du Be Live Experience Marrakech Palmeraie un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique !

Sincèrement,

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Saad Mabrouk6 months ago on Google
5/5
(Translated by Google) Very nice welcome, everything you need for a family weekend as isolated as it is sunny!
Our thanks to Chaimae, Nisrine and Mouhcine and the animation teams. …
(Translated by Google) Very nice welcome, everything you need for a family weekend as isolated as it is sunny!
Our thanks to Chaimae, Nisrine and Mouhcine and the animation teams.
See u next
(Original)
Très belle accueil, tout ce qu'il faut pour un week-end en famille aussi isolé que bien ensoleillé !
Nos remerciements à Chaimae, Nisrine et Mouhcine et les équipes d'animation.
See u next
Response from the owner6 months ago

(Translated by Google) Dear Saad,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to read that you were treated to excellent service during your stay with us.

Rest assured that we have shared your beautiful words with the team! It will be our pleasure to welcome you again in the near future.

Best regards

(Original)

Cher Saad,

Nous vous remercions d’avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire que vous avez été offert un excellent service pendant votre séjour avec nous.

Soyez assuré que nous avons partagé vos belles paroles avec l’équipe ! Il nous fera plaisir de vous accueillir à nouveau dans un proche avenir.

Meilleures salutations

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zidane yassinea year ago on Google
3/5
(Translated by Google) Hello I lived at the hotel for 5 days it was super good and very perfect the entertainment the cleanliness the bar only 2 things which I did not like at all and these are the only drawbacks in my opinion the food …
(Translated by Google) Hello I lived at the hotel for 5 days it was super good and very perfect the entertainment the cleanliness the bar only 2 things which I did not like at all and these are the only drawbacks in my opinion the food which is not at all perfect I have diarrhea for 3 days and the swimming pool they have is small
(Original)
Bonjour J’ai vécu à l’hôtel pendant 5 j c’était hyper bien et très parfait l’animation la propreté le bar seulement 2 chose dont je n’ai pas du tout aimé et ce sont les seuls inconvénients selon moi la nourriture qui n’est pas du tout parfaite j’ai une la diarrhée pendant 3 j et la piscine qu’il ont elle est petite
Response from the ownera year ago

(Translated by Google) Dear Zidane,

We would like to thank you for choosing our Be Live Experience Marrakech Palmeraie hotel to spend your holidays there. We are delighted to read that you appreciated the cleanliness of our establishment and the animation. however, please be advised that the buffet we had in the restaurant during your stay was perfectly safe as no one else has claimed it has been infected with food. Our chef and the whole team always ensure that the food is of good quality. Rest assured that we have discussed this subject with management.

We hope to welcome you back to our hotel to prove our improvement.

Best regards,

(Original)

Cher Zidane,

Nous tenons à vous remercier d'avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie pour y passer vos vacances. Nous sommes ravis de lire que vous avez apprécié la propreté de notre établissement et l'animation. cependant, s'il vous plaît soyez informé que le buffet que nous avons eu dans le restaurant pendant votre séjour était parfaitement salubre car personne d'autre n'a réclamé qu’il a été infecté par la nourriture. Notre chef et toute l'équipe assurent toujours que la nourriture est de bonne qualité. Soyez assurés que nous avons discuté ce sujet avec la direction.

Nous espérons vous accueillir de nouveau à notre hôtel pour prouver notre amélioration.

Meilleures salutations,

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GHYSLAINE PERRY2 years ago on Google
2/5
(Translated by Google) we left with 3 people and did not like the food at all, very repetitive and not varied. Some good dishes anyway ... not up to 4 *. Regarding cleanliness and staff, nothing to say, very attentive. For the animation we …
(Translated by Google) we left with 3 people and did not like the food at all, very repetitive and not varied. Some good dishes anyway ... not up to 4 *. Regarding cleanliness and staff, nothing to say, very attentive. For the animation we are very disappointed, there was almost nothing. A good point for the hotel shuttle to the center of Marrakech.
(Original)
nous sommes partis à 3 personnes et n'avons pas du tout apprécié la nourriture, très répétitif et pas variés. Quelques bons plats malgré tout... pas à la hauteur d'un 4*. En ce qui concerne la propreté et le personnel, rien à dire, très attentionné. Pour l'animation nous sommes très déçu, il n'y avait quasiment rien. Un bon point pour la navette de l'hôtel au centre de Marrakech.
Trip typeFriends
Response from the owner2 years ago

(Translated by Google) Dear PERRY,

First of all, we would like to thank you for taking the time to share your experience following your stay at Be Live Experience Marrakech Palmeraie.

We are pleased to inform you that your remarks represent added value in order to maintain the quality of our services and the standards of our brand.

Once again we thank you for your loyalty and while waiting for the pleasure of welcoming you in the very near future, we ask you to accept the expression of our best regards.

(Original)

Chère PERRY,

Tout d'abord, nous tenons à vous remercier d'avoir pris le temps de partager votre expérience suite à votre séjour au Be Live Experience Marrakech Palmeraie.

Plaisir de vous informer que vos remarques représentent une valeur ajoutée afin de maintenir la qualité de nos prestations et les standards de notre enseigne.

De nouveau nous vous remercions de votre loyauté et dans l'attente du plaisir de vous accueillir dans un avenir très proche, nous vous prions de bien croire à l'expression de nos salutations meilleures.

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Mohammed Amine DH2 weeks ago on Google
5/5
(Translated by Google) Two beautiful nights spent in your hotel, to do again absolutely! …
(Translated by Google) Two beautiful nights spent in your hotel, to do again absolutely!
(Original)
Deux belles nuitées passées dans votre hôtel, à refaire absolument !
Rooms5.0
Service5.0
Location5.0
Response from the owner2 weeks ago

(Translated by Google) Dear Mohammad,

Thank you for this review that you took the time to write following your stay at the Be Live Experience Marrakech Palmeraie. We are delighted to read that the quality of service offered by our establishment has brought you complete satisfaction. And know that the satisfaction of our customers is the main concern of ours! We hope to have the honor of welcoming you again to our Be Live Experience Marrakech hotel.

Best regards

(Original)

Cher Mohammed,

Nous vous remercions pour cet avis que vous avez pris le temps de rédiger à la suite de votre séjour au Be Live Experience Marrakech Palmeraie. Nous sommes enchantés de lire que la qualité de service offerte par notre établissement vous a apporté entière satisfaction. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations ! Nous espérons avoir l'honneur de vous recevoir à nouveau dans notre hôtel Be Live Experience Marrakech.

Meilleures salutations

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Piggypower3 years ago on Google
5/5
(Translated by Google) Frankly I advise you to go there we do everything for you like cleaning and tidying up the rooms, the all-you-can-eat buffet and there is everything, the swimming pool at a very good temperature and there is a bar for …
(Translated by Google) Frankly I advise you to go there we do everything for you like cleaning and tidying up the rooms, the all-you-can-eat buffet and there is everything, the swimming pool at a very good temperature and there is a bar for drinking and to eat. The animators are extremely cool frankly nothing to say. And the hotel is very nice and very clean. The only thing that bothered me a bit was that the servers lack understanding, here you go Thank you to all the animators for their wonderful holidays 👍👍😜🙂😎😎
(Original)
Franchement je vous conseille d'y aller on vous fait tout la bas comme le ménage et le rangement dans les chambres , le buffet à volonté et il y a tout, la piscine à une très bonne température et il y a un bar pour boire et manger. Les animateurs sont extrêmement cool franchement rien à dire . Et l'hôtel est très beau et très propre . Le seul truc qui a un peu gêné c'est que les serveurs manque de compréhension voilà Merci à tous les animateurs pour ses magnifiques vacances 👍👍😜🙂😎😎
Response from the owner3 years ago

(Translated by Google) Dear Customer,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays. It is our pleasure to know that you have found your stay among us perfect.

We are delighted to read that our services were up to your expectations and that our staff was always available to listen and serve you. Every detail is designed to provide a service of excellence to each of our customers.

It would be a great pleasure to welcome you again and make you live a new unique experience!

best regard

(Original)

Cher Client,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances. Cela nous fait plaisir de savoir que vous avez trouvé votre séjour parmi nous parfait.

Nous sommes ravis de lire que nos services étaient à la hauteur de vos attentes et que nos collaborateurs était toujours disponible pour vous écouter et vous servir. Chaque détail est pensé de manière à apporter un service d’excellence à chacun de nos clients.

Ce serait un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique !

Sincères salutations

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Beatrice Mahe3 years ago on Google
4/5
(Translated by Google) We come back delighted from a week with family at Belive. From the welcome to the arrival to the day of departure everything and everyone was perfect. We just wish we were there for 2 weeks, but we will be back. All …
(Translated by Google) We come back delighted from a week with family at Belive. From the welcome to the arrival to the day of departure everything and everyone was perfect. We just wish we were there for 2 weeks, but we will be back. All the staff are charming and very caring. The rooms are large, clean and comfortable. Varied and excellent food. The animation team pleasant even for us who didn't go there for that.
A good address to remember
(Original)
Nous revenons enchantés d'une semaine en famille au belive. De l'accueil à l'arrivée au jour du départ tout et tout le monde a été parfait. Nous regrettons juste de ne pas y être restés 2 semaines, mais nous y retournerons . Tout le personnel est charmant et aux petits soins. Les chambres sont grandes propres et confortables. La nourriture variée et excellente. L'équipe d'animation agréable même pour nous qui n'y allions pas pas pour ça.
Une bonne adresse à retenir
Trip typeFriends
Rooms4.0
Service5.0
Location4.0
Response from the owner3 years ago

(Translated by Google) Dear Beatrice,

Thank you very much for your warm comment following your stay at the Be Live Experience Marrakech Palmeraie.

We are delighted to know that the expertise of each member of our teams has contributed to making your stay an excellent one.

We hope to have the pleasure of welcoming you again very soon during a future stay in the Ocher city.

Warmest regards,

(Original)

Cher Beatrice,

Un grand merci pour votre chaleureux commentaire suite à votre séjour au Be Live Experience Marrakech Palmeraie.

Nous sommes enchantés de savoir que l'expertise de chacun des membres de nos équipes ait contribué à vous faire vivre un excellent séjour.

Nous espérons avoir le plaisir de vous accueillir à nouveau très vite lors d'un prochain séjour sur la ville Ocre.

Chaleureuses Salutations,

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Wolfia3 years ago on Google
4/5
(Translated by Google) Pleasant hotel. The restoration is good.
However, there are some things to improve:
-the deposit system: deposit upon arrival I don't know why, deposit to have pool …
(Translated by Google) Pleasant hotel. The restoration is good.
However, there are some things to improve:
-the deposit system: deposit upon arrival I don't know why, deposit to have pool towels, deposit to borrow billiard canes!!
-The animation for children needs to be improved
-During the two stays I have made in this establishment, the day of our arrival there is always a strong smell of sewage in the bathroom.
-the staff yells at each other and complains without embarrassment in front of the customers
(Original)
Hôtel agréable. La restauration est bien.
Par contre il y a certaines choses à améliorer:
-le système de cautions: caution lors de l'arrivée je ne sais pourquoi, caution pour avoir des serviettes de piscine, caution pour emprunter les cannes de billard!!
-L'animation pour les enfants est à améliorer
-Lors des deux séjours que j'ai effectué dans cet établissement, le jour de notre arrivée il y a toujours une forte odeur d'égouts au niveau de la salle de bain.
-le personnel s'engueule et se plaint sans gêne devant les clients
Response from the owner3 years ago

(Translated by Google) Dear Adil Ben,

We would like to thank you for choosing Be Live Experience Marrakech Palmeraie for your recent stay in Marrakech.

We are delighted to read that you had a good stay with us. We have shared your comment with all of our teams which will serve as encouragement.

However, the deposit requested is just a guarantee to be returned to customers on the day of departure. We are pleased to inform you that your remarks represent added value in order to maintain the quality of our services and the standards of our brand.

Cheers,

(Original)

Cher Adil ben,

Nous souhaitons vous remercier d'avoir choisi Be Live Experience Marrakech Palmeraie pour votre récent séjour à Marrakech.

Nous sommes ravis de lire que vous avez passé un bon séjour parmi nous. Nous avons partagé votre commentaire avec l'ensemble de nos équipes ce qui servira d'encouragement.

Cependant, la caution demandée est juste une garantie à retourner aux clients le jour de départ. Plaisir de vous informer que vos remarques représentent une valeur ajoutée afin de maintenir la qualité de nos prestations et les standards de notre enseigne.

Salutations,

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Brigitte Cathelinaud2 years ago on Google
5/5
(Translated by Google) Excellent welcome. Very comfortable Duplex room. Varied and good quality buffet. Swimming pool well maintained and of good temperature. Good animation with animators who put all their hearts into it. Restaurant le …
(Translated by Google) Excellent welcome. Very comfortable Duplex room. Varied and good quality buffet. Swimming pool well maintained and of good temperature. Good animation with animators who put all their hearts into it. Restaurant le Patio Andalou pleasantly surprised us. The food is good and served by very professional people. The Palmeraie is a bit far from the center of Marrakech but the hotel's free shuttle helps to overcome this. Security is a big help. We highly recommend this hotel.
(Original)
Acceuil excellent. Chambre Duplex très confortable . Buffet varié et de bonne qualité. Piscine bien entretenue et de bonne température. Animation bonne avec des animateurs qui y mettent tous leurs coeurs. Restaurant le Patio Andalou nous a agréablement surpris. La cuisine y est bonne et servie par des gens très professionnels. La Palmeraie est un peu éloignée du centre de Marrakech mais la navette gratuite de l hôtel aide à pallier à ça . La sécurité est d une grande aide. Nous conseillons vivement cet hôtel.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Dear Brigitte,

Thank you very much for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

The entire Be Live Experience Marrakech Palmeraie team thanks you for your encouraging comment! We are delighted to read that you had a great stay with us and that we lived up to your expectations.

We hope to have the chance to see you again very soon in our hotel.

Warm Greetings

(Original)

Cher Brigitte,

Merci énormément d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Toute l’équipe de Be Live Experience Marrakech Palmeraie vous remercie pour votre commentaire si encourageant ! Nous sommes ravis de lire que vous avez passé un très bon séjour avec nous et que nous étions à la hauteur de vos attentes.

Espérons d’avoir la chance de vous revoir très prochainement au sein de notre hôtel.

Chaleureuse Salutations

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Mgui3 years ago on Google
2/5
(Translated by Google) Very disappointing experience! <br/> We went to this hotel 2 weeks ago. <br/> There is no home! We waited 4h30 hours before having our room. And of course …
(Translated by Google) Very disappointing experience! <br/> We went to this hotel 2 weeks ago. <br/> There is no home! We waited 4h30 hours before having our room. And of course there is no indication on the location of it. That's the welcome of Be live experience! <br/> After the first impression of the welcome, it is the size of the pool and the place around it that is the most disappointing! The umbrellas are punctured and in more than limited number, same for the deckchairs! <br/> Without even mentioning the maids who return like good men in the room without knocking beforehand. <br/> Fortunately the club has some nice entertainers. <br/> Hotel to avoid!
(Original)
Expérience très décevante ! <br/>Nous sommes partis dans cet hôtel 2 semaines. <br/>Il n’y a aucun accueil ! Nous avons attendu 4h30 heures avant d’avoir notre chambre. Et bien sûr il n’y a aucune indication sur la localisation de celle-ci. Voilà l’accueil de Be live expérience ! <br/>Passé la première impression de l’accueil, c’est la taille de la piscine et la place autour de celle-ci qui est le plus décevant ! Les parasols sont troués et en nombre plus que limités, idem pour les transats !<br/>Sans même parler des femmes de ménage qui rentrent comme bon leurs sembles dans la chambre sans frapper au préalable. <br/>Heureusement que le club a des animateurs plutôt sympa. <br/>Hôtel à éviter !
Trip typeVacation · Couple
Rooms3.0
Service1.0
Location1.0
Response from the owner3 years ago

(Translated by Google) Dear Customer,

Thank you for sharing your experience at the hotel Be Live Experience Marrakech Palmeraie.

We are sorry to hear that our services have not met your expectations.

Rest assured that this does not reflect our service standards and that we take your remarks into account.

Our goal is to offer high quality hospitality to each of our guests throughout their stay. We hope to welcome you again to the Be Live Marrakech Adults Only Collection to witness our improvement.

Best regards

(Original)

Cher Client,

Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes.

Soyez assuré que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau au Be Live Collection Marrakech Adults Only pour témoigner notre amélioration.

Bien cordialement

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Elodie Derain3 years ago on Google
5/5
(Translated by Google) Excellent family holiday !! Nothing to say, all the staff at the hotel were at TOP, always smiling - and the animators really great. Room, service, very very good !! We will come back !! 👍😊The hotel is highly …
(Translated by Google) Excellent family holiday !! Nothing to say, all the staff at the hotel were at TOP, always smiling - and the animators really great. Room, service, very very good !! We will come back !! 👍😊The hotel is highly recommended! Good luck to you all.
(Original)
Excellent séjour passé en famille !! Rien à dire, tout le personnel de l'hôtel était au TOP, toujours le sourire 😁 et les animateurs vraiment géniaux 👍. Chambre, service, très très bien !! On reviendra !! 👍😊C'est un hôtel qu'on recommande fortement ! Bonne continuation à vous tous.
Trip typeVacation · Family
Rooms5.0
Service4.0
Location3.0
Response from the owner3 years ago

(Translated by Google) Dear Elodie,

We would like to thank you most sincerely for the time allotted for writing your positive opinion following your stay with us. It is a joy for us to learn that you have appreciated the quality of service that has been reserved for you.

We will not fail to share your warm compliments with our collaborators who helped make your stay so wonderful.

We look forward to welcoming you again to the Be Live Experience Marrakech Palmeraie.

Warmest regards,

(Original)

Chère Elodie,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour parmi nous. C’est une joie pour nous d’apprendre que vous avez apprécié la qualité de service qui vous a été réservée.

Nous ne manquerons pas de partager vos chaleureux compliments avec nos collaborateurs qui ont contribué rendre votre séjour si merveilleux.

Au plaisir de vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations,

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Hanane Bahri4 years ago on Google
4/5
(Translated by Google) Good stay clean hotel correct room varied buffet negative point poor organization at the reception, among other things, a reservation at the Andalusian restaurant the reception got the date wrong so we could not eat …
(Translated by Google) Good stay clean hotel correct room varied buffet negative point poor organization at the reception, among other things, a reservation at the Andalusian restaurant the reception got the date wrong so we could not eat there when they could have made a Above all, do not sleep in because after 10am there is nothing left!
the super mini club for the children a great animator thank you for Sara because brave I left my son with confidence my son will have good memories!!
Have a great family vacation
(Original)
Bon séjour hôtel propre chambre correcte buffet varié point négatif mauvaise organisation au niveau de la réception entre autre une réservation au restaurant l andalou la réception s’est trompée de date donc nous n’avons pas pu y manger alors qu’ils aurait pu faire un geste surtout ne pas faire de grasse mat car après 10h il n’y a plus rien!
le club mini super pour les enfants une super animatrice merci pour Sara car courageuse j’ai laissé mon fils en toute confiance mon fils aura de bons souvenirs!!
Bonnes vacances dans l’ensemble en famille
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Jacky 763 years ago on Google
5/5
(Translated by Google) Great hotel, friendly staff and great care. Restaurant with a very varied and excellent cuisine. Congratulations to the pastry chef who delighted our taste buds with his homemade desserts throughout this week. …
(Translated by Google) Great hotel, friendly staff and great care. Restaurant with a very varied and excellent cuisine. Congratulations to the pastry chef who delighted our taste buds with his homemade desserts throughout this week.
Only downside, the distance to the city center, but there is the free shuttle and taxis are not very expensive if you talk a little.
(Original)
Super hôtel, personnel accueillant et aux petits soins. Restaurant avec une cuisine très variée et excellente. Bravo au chef pâtissier qui a ravi nos papilles avec ses desserts maison, durant toute cette semaine.
Seul bémol, la distance avec le centre ville, mais il y a la navette gratuite et les taxis sont pas très chers si on discute un peu.
Response from the owner3 years ago

(Translated by Google) Dear Jacky,

All teams join me in thanking you for taking the time to share your experience on Google.

We are committed to offering our guests an exceptional experience in every respect, by creating an atmosphere that is both discreet and warm where your well-being is our sole concern.

However, our establishment has set up a free shuttle that provides five round trips to the city center for the sole purpose of guaranteeing the comfort of our customers.

We look forward to welcoming you again, very soon, to the Be Live Experience Marrakech Palmeraie.

Sincerely,

(Original)

Cher Jacky,

Toutes les équipes se joignent à moi pour vous remercier d'avoir pris le temps de partager votre expérience sur Google.

Nous avons à cœur d’offrir à nos hôtes une expérience en tout point exceptionnelle, en créant une atmosphère à la fois discrète et chaleureuse où votre bien-être est notre unique préoccupation.

Cependant, notre établissement a mis en place une navette gratuite qui assure cinq aller-retours au centre-ville dans le seul but de garantir le confort à nos clients.

Au plaisir de vous accueillir de nouveau, très prochainement, au Be Live Experience Marrakech Palmeraie.

Sincèrement,

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Elena Lopez5 years ago on Google
5/5
(Translated by Google) Quiet place if you want to have a pleasant stay. Splendid welcome all
very clean. new. The meals are very good, the employees are wonderful. We hired …
(Translated by Google) Quiet place if you want to have a pleasant stay. Splendid welcome all
very clean. new. The meals are very good, the employees are wonderful. We hired all inclusive and the truth is outstanding. We hope to repeat.
(Original)
Lugar tranquilo si quieres tener una estancia agradable.Recibimiento espléndido todo
muy limpio .nuevo.Las comidas muy bien los empleados majisimos .Nosotros contratamos todo incluido y la verdad de sobresaliente.Esperamos repetir.
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A Bernard2 years ago on Google
5/5
(Translated by Google) Excellent stay at this hotel. 15 days and 14 nights
the welcome, even if the young woman lacks a smile ...... perfect until …
(Translated by Google) Excellent stay at this hotel. 15 days and 14 nights
the welcome, even if the young woman lacks a smile ...... perfect until departure
In accordance with the regulations, the check in is from 3 p.m. and the check out 12 p.m.
The catering with a very wide buffet-style offer, thank you to salah and his restaurant staff .....
Remember to repair the door because in the morning there is a lot of drafts and during our visit it was still cold .......
The hotel bar and the swimming pool Hamine and Zriika are very helpful.
The rooms are spacious and clean, a great job of the housekeepers
And without forgetting the animators who work every day to make us have a good day and evening for young and old, a special mention to pitchou, zag, smaily and ayoub
In summary, a perfect 4 star hotel.
Located 10km from Marrakech (quiet in the palm grove) which offers a free shuttle service every day. And if that is not enough there is the taxi .....
A beautiful swimming pool (more suitable for children than adults)
Good catering and two bars at your disposal, with staff at your service.
An animation team with great care ........
Thanks and keep it up.
(Original)
Excellent séjour dans cette hôtel. 15 jours et 14 nuits
l'accueil, même si la jeune femme manque un peut de sourire......parfait jusqu'au départ
Conformément au règlement le check in ce fait a partir de 15h et le check out 12h.
La restauration avec une offre très large en forme de buffet, merci à salah et son équipes en salle.....
Pensez à réparer la porte car le matin il y a beaucoup de courant d'air et lors de notre visite il faisait encore froid.......
Le bar de l'hôtel et de la piscine hamine et zriika sont au petit soin un grand merci.
Les chambre sont spacieuses et propres, un excellent travail des gouvernantes
Et sans oublier les animateurs qui chaque jours s'emploient à nous faire passer une bonne journée et soirée pour les grands et les petits, une mention spéciale à pitchou, zag, smaily et ayoub
En résumé, hotel 4 étoiles parfait.
Situé à 10km de Marrakech (au calme dans la palmeraie) qui offre un service de navette gratuite tout les jours. Et si cela ne suffit pas il y a le taxi.....
Une belle piscine (plus adaptée aux enfants qu'aux adultes)
Une bonne restauration et deux bars à votre disposition, avec du personnel a vos soins.
Une équipe d'animation au petit soin........
Merci et continuez comme ça.
Response from the owner2 years ago

(Translated by Google) Dear Bernard,

We would like to thank you very sincerely for the time given to writing your positive opinion following your stay with us.

It’s a pleasure for us to hear that you have appreciated the quality of service that has been reserved for you.

We will not fail to share your warm compliments with our collaborators who helped make your stay so wonderful.

We look forward to welcoming you again to the Be Live Experience Marrakech Palmeraie.

Warmest regards,

(Original)

Cher Bernard,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour parmi nous.

C’est une joie pour nous d’apprendre que vous avez apprécié la qualité de service qui vous a été réservée.

Nous ne manquerons pas de partager vos chaleureux compliments avec nos collaborateurs qui ont contribué rendre votre séjour si merveilleux.

Au plaisir de vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations,

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Linda Otsmane3 years ago on Google
5/5
(Translated by Google) Family hotel. We eat extremely well there. The food is super varied. Frankly, this is the very big plus of the hotel. The rooms are spacious; modern and very well maintained. The hotel is located about 20 minutes from …
(Translated by Google) Family hotel. We eat extremely well there. The food is super varied. Frankly, this is the very big plus of the hotel. The rooms are spacious; modern and very well maintained. The hotel is located about 20 minutes from the souk square but a shuttle is available to us on several slots during the day (round trip) free of charge to get there. I recommend it without hesitation.
(Original)
Hôtel familial. On y mange extrêmement bien. La nourriture est hyper variée. Franchement c'est le très gros plus de l'hôtel. Les chambres sont spacieuses; modernes et très bien entretenues. L'hôtel se situe à environ 20 min de la place du souk mais une navette est mise à notre disposition sur plusieurs créneaux dans la journée (aller-retour) gratuitement pour nous y rendre. Je le recommande sans hésitation.
Response from the owner3 years ago

(Translated by Google) Dear Linda Otsmane,

What a pleasure to read you ! Thank you for your lovely comments about our hotel. We are pleased to know that the dishes prepared by our chefs have not left you indifferent. Meals are moments of conviviality to which the Be Live Experience Marrakech Palmeraie attaches great importance.

Finally, our teams hope to welcome you again very soon in Marrakech.

Best regards.

(Original)

Chère Linda Otsmane,

Quel plaisir de vous lire ! Merci pour vos jolis commentaires sur notre hôtel. Cela nous fait plaisir de savoir que les mets préparés par nos chefs ne vous ont pas laissés indifférents. Les repas sont des moments de convivialité auxquels le Be Live Experience Marrakech Palmeraie attache beaucoup d’importance.

Finalement, nos équipes espèrent vous accueillir de nouveau très prochainement à Marrakech.

Meilleures salutations.

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nathalie bourdon3 years ago on Google
4/5
(Translated by Google) Clean room. Excellent and varied cuisine. Friendly staff. But I do not recommend at all to people wishing to rest. The pool is too small and mainly occupied by children. Music almost all day. …
(Translated by Google) Clean room. Excellent and varied cuisine. Friendly staff. But I do not recommend at all to people wishing to rest. The pool is too small and mainly occupied by children. Music almost all day.
But to book book
(Original)
Chambre propre. Cuisine excellente et variée. Personnel aimable. Mais je ne conseille pas du tout aux personnes souhaitant se reposer. La piscine est trop petite et principalement occupée par des enfants. Musique quasi toute la journée.
Mais à reserver réserver
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
Response from the owner3 years ago

(Translated by Google) Dear Natalie,

Thank you for taking the time to send us this kind review.

We always do our best to ensure that our dear customers have a great experience at our hotel.

We are happy to read that you appreciated the services received and we would be delighted to welcome you to the Be Live Experience Marrakech Palmeraie During your next visit to Marrakech!

Warmest regards,

(Original)

Chère nathalie,

Merci d'avoir pris le temps de nous transmettre cet aimable revue.

Nous nous faisons toujours de notre mieux pour s’assurer que nos chers clients ont une formidable expérience à notre hôtel.

Nous sommes heureux de lire que vous avez apprécié les services reçus et nous serions ravis de vous accueillir au Be Live Experience Marrakech Palmeraie Lors de votre prochaine visite à Marrakech !

Chaleureuses salutations,

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Karima Ba year ago on Google
5/5
(Translated by Google) Great hotel very clean very well received,
Top quality price. Wide choice at the Buffet.
Family hotel and good for children I stayed with my 4 children …
(Translated by Google) Great hotel very clean very well received,
Top quality price. Wide choice at the Buffet.
Family hotel and good for children I stayed with my 4 children
(Original)
Super hôtel très propre très bien accueilli,
Qualité prix au top . Large choix au Buffet .
Hotel famille et bien pour les enfants j’ai séjourné avec mes 4 enfants
Trip typeFamily
Rooms5.0
Service4.0
Location4.0
Response from the ownera year ago

(Translated by Google) Dear Karima B.

We thank you very much for sharing your experience following your stay at the Be live Experience Marrakech Palmeraie. We are very happy to read that you greatly appreciated this one and hope to have the pleasure of welcoming you back among us.

Cordially.

(Original)

Chère Karima B.

Nous vous remercions vivement d’avoir partagé votre experience suite a votre séjour au Be live Experience Marrakech Palmeraie. Nous sommes très heureux de lire que vous avez grandement apprécié celui-ci et espérons avoir le plaisir de vous recevoir à nouveau parmi nous.

Cordialement.

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soukaina naciria year ago on Google
4/5
(Translated by Google) We had a pleasant stay, animation, setting, friendly personal I start with the check in no delay we returned to the hotel at 1 p.m. the duplex was good, a big thank you to the boys who do the animation, too nice …
(Translated by Google) We had a pleasant stay, animation, setting, friendly personal I start with the check in no delay we returned to the hotel at 1 p.m. the duplex was good, a big thank you to the boys who do the animation, too nice always smiling.. The food was correct (the pies are super good, the salads are fresh, however, the bread and pastries must be reviewed)
(Original)
Nous avons passés un séjours agréables , animation, cadre, personnelles aimable je commence par le check in aucun retard nous sommes rentré à l hôtel à 13h le duplex était bien, un grand merci au garçons qui font l animation, trop gentils toujours souriants... La bouffe était correcte ( les tartes sont hyper bon, les salades sont fraîches par contre faut revoir le pain et la viennoiserie )
Response from the ownera year ago

(Translated by Google) Dear Soukaina,

We would like to thank you for taking the time to share with us your opinion on our Be Live Experience Marrakech Palmeraie hotel.

We are very happy to read that you had a pleasant stay with us and that you enjoyed the dishes prepared by our chefs, as well as our entertainment team.

We take note of your remark and will make sure to make improvements to the point underlined.

We hope to welcome you again to the Be Live Experience Marrakech Palmeraie to prove to you that we are truly passionate about customer service.

Best regards,

(Original)

Chère Soukaina,

Nous tenons à vous remercier d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous et que vous avez apprécié les plats préparés par nos chefs, ainsi que notre équipe d'animation.

Nous prenons bonne note de votre remarque et veillerons à apporter des améliorations au point souligné.

Nous espérons vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie pour vous prouver que nous sommes vraiment passionnés par le service clientèle.

Meilleures salutations,

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anthony andré3 years ago on Google
1/5
(Translated by Google) Hello, we just arrived at the hotel this morning.
Big disappointment seeing the real size of the establishment: the photos do not correspond to reality, small swimming pool, very small lobby and bar. We feel …
(Translated by Google) Hello, we just arrived at the hotel this morning.
Big disappointment seeing the real size of the establishment: the photos do not correspond to reality, small swimming pool, very small lobby and bar. We feel suffocated.
On arrival I had to do with incompetent hostesses, 40 minutes to validate my file, no welcome drink, I even had to take my suitcases to my suite myself.
Ok the suite is clean, but in front of the mini farm there is the smell of sheep in the room when you open the window.
It has been 3 months since I booked the hotel with a request for a baby bed, I am told there is none, my 20 month old son must sleep on a sofa without sheets and protections, INADMISSIBLE.
The meal: hygiene side must be seen, the plastic cups for drinking sugary drinks in restaurants are reused each time, they are fatty and do not smell good. The reception at the restaurant is not worthy of a 4 star, no sign of politeness, the servers have nothing to do with us.
For a first day, it's huge negative points.
I strongly advise against.
A yes, for the manager, I am in suite 3102.
(Original)
Bonjour, nous venons d'arriver ce matin à l'hôtel.
Grosse déception en voyant la taille réelle de l'établissement : les photos ne correspondent pas à la réalité, piscine petite, hall et bar très petits. On se sent étouffé.
A l'arrivée j'ai eu a faire avec des hôtesses incompétentes, 40 mn pour valider mon dossier, pas de boisson d'accueil, j'ai même du monter mes valises dans ma suite moi-même.
Ok la suite est propre, mais en Face de la mini ferme il y a l'odeur des moutons dans la chambre quand on ouvre la fenêtre.
Cela fait 3 mois que j'ai réservé l'hôtel avec en demande un lit bébé, on me dit qu'il n'y en a pas, mon fils de 20 mois doit dormir sur un canapé sans draps et sans protections, INADMISSIBLE.
Le repas: côté hygiène faut voir, les gobelets en plastique pour boire les boissons sucrées au restaurant sont réutilisés à chaque fois, ils sont gras et ne sentent pas bon. L'accueil au restaurant n'est pas digne d'un 4 étoiles, pas de signe de politesse , les serveurs n'ont rien à faire de nous.
Pour une première journée c'est énorme côté points négatifs.
Je déconseille fortement.
A oui , pour le responsable, je suis dans la suite 3102.
Trip typeVacation
Rooms4.0
Service1.0
Location1.0
Response from the owner3 years ago

(Translated by Google) Dear anthony,

First of all, we thank you for sharing with us your impressions of Be Live Experience Marrakech Palmeraie.

We are sorry that your experience did not meet your expectations. Please allow me to express my sincere apologies. At Be Live Experience Marrakech Palmeraie, we continually strive to meet your needs and expectations; Therefore, your feedback is very important to us.

Please be assured that we are taking the appropriate steps to resolve the problem and prevent any future events.

We appreciate the time you have taken to share your concerns, and we hope you will give us the opportunity to serve you better in the future.

Best regards,

(Original)

Cher anthony,

Tout d’abord nous vous remercions d'avoir partagé avec nous vos impressions sur Be Live Experience Marrakech Palmeraie.

Nous sommes désolés que votre expérience n'ait pas répondu à vos attentes. S'il vous plaît permettez-moi d'exprimer mes plus sincères excuses. Chez Be Live Experience Marrakech Palmeraie, nous nous efforçons continuellement de répondre à vos besoins et attentes ; Par conséquent, vos commentaires sont très importants pour nous.

Soyez assuré que nous prenons les mesures appropriées pour régler le problème et prévenir tout événement futur.

Nous apprécions le temps que vous avez pris pour partager vos préoccupations, et nous espérons que vous nous donnerez l'occasion de mieux vous servir à l'avenir.

Sincères salutations,

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Sabine Ithurria4 years ago on Google
5/5
(Translated by Google) We went with our 14 and 17 year olds. We all really liked the hotel: it is impeccably kept, the buffet is very good, the shuttle service is very practical, all the staff are welcoming and available and the wifi works …
(Translated by Google) We went with our 14 and 17 year olds. We all really liked the hotel: it is impeccably kept, the buffet is very good, the shuttle service is very practical, all the staff are welcoming and available and the wifi works everywhere! The gym is well equipped, with a coach ready to advise, organization of quad or camel outings is easy, all with a smile and good humor! In short, we warmly recommend it!
(Original)
Nous sommes partis avec nos enfants de 14 et 17 ans. Nous avons tous beaucoup aimé l'hôtel : il est impeccablement tenu, le buffet est très bon, le service des navettes est très pratique, l'ensemble du personnel est accueillant et disponible et le wifi fonctionne partout ! La salle de sport est bien équipée, avec un coach prêt à conseiller, des organisations de sorties en quad ou dromadaires sont faciles, le tout avec le sourire et la bonne humeur ! Bref, nous le recommandons chaleureusement !
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Caroline Correia2 years ago on Google
5/5
(Translated by Google) Great week! Very friendly and accommodating staff. The superb and well-equipped duplex rooms. The buffet is varied and of good quality. The animation team is top notch with quality shows and costumes. Thanks to Fatima …
(Translated by Google) Great week! Very friendly and accommodating staff. The superb and well-equipped duplex rooms. The buffet is varied and of good quality. The animation team is top notch with quality shows and costumes. Thanks to Fatima at Zikou very professional!
(Original)
Super semaine ! Personnel très sympa et avenant. Les chambres duplex superbes et bien équipées. Le buffet est varié et de bonne qualité. L'équipe d'animation est au top avec des spectacles et des costumes de qualité. Merci à Fatima à Zikou très professionnels !
Trip typeFamily
Rooms5.0
Service5.0
Location1.0
Response from the owner2 years ago

(Translated by Google) Dear Caroline,

We are delighted to read your complimentary review of our establishment and thank you for taking the time to share your enthusiasm.

We hope to have the pleasure of welcoming you again soon in the Be Live Experience Marrakech Palmeraie.

Best regards,

(Original)

Chère Caroline,

Nous sommes ravis de lire votre commentaire élogieux sur notre établissement et vous remercions d'avoir pris le temps de partager votre enthousiasme.

Nous espérons avoir le plaisir de vous accueillir prochainement à nouveau au sein du Be Live Experience Marrakech Palmeraie.

Sincères salutations,

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Mohamed Abourhazaouat4 years ago on Google
4/5
(Translated by Google) To rank among the good all inclusive hotels in Marrakech. Duplex spacious and quiet but would benefit from having more privacy in the bathroom. Comfortable bedding and well-maintained rooms. Professional and helpful …
(Translated by Google) To rank among the good all inclusive hotels in Marrakech. Duplex spacious and quiet but would benefit from having more privacy in the bathroom. Comfortable bedding and well-maintained rooms. Professional and helpful staff. Animation all day and evening when it is beautiful. Buffet quite varied and quality more than correct. I recommend for a family vacation with children.
(Original)
À classer parmi les bons hôtels all inclusive à Marrakech. Duplex spacieux et calme mais gagnerait à avoir plus d'intimité dans la salle de bain. Literie confortable et chambres bien entretenues. Personnel professionnel et serviable. Animation toute la journée et le soir quand il faut beau. Buffet assez varié et qualité plus que correcte. Je recommande pour des vacances de famille avec enfants.
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Jolivet Emma3 years ago on Google
3/5
(Translated by Google) Currently at Be live!
Architecture of the hotel very well place very clean !!
Regarding the animation team professionalism is present! …
(Translated by Google) Currently at Be live!
Architecture of the hotel very well place very clean !!
Regarding the animation team professionalism is present!
They do their best to satisfy the customer.
What is really a shame is that this hotel is a club and that normally it means that there is entertainment and so noise!
Off suite complaints of noise have banned evenings by the pool and are done in the basement which is really amazing in a hotel club that is basic lively people come for it !!
Those who do not come for a club have the opportunity to choose one of the 500 hotels in Marrakech!
(Original)
Actuellement au Be live !
Architecture de l hotel tres bien lieu très propre !!
Concernant l équipe d animations le professionnalisme est présent !
Ils font de leur mieux pour satisfaire le client.
Ce qui est vraiment dommage c est que cet hôtel est un club et que normalement cela veut forcément dire que il y a animation et donc du bruit !
Hors suite a des plaintes de nuisances sonores ont interdit les soirées au bord de la piscine et sont faites en sous sol ce qui est vraiment incroyable dans un hôtel club qui est de base animé les gens viennent pour sa !!
Ceux qui ne viennent pas pour un club ont la possibilité de choisir un des 500 hôtels sur Marrakech !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner3 years ago

(Translated by Google) Dear Jolivet,

We would like to sincerely thank you for the time taken to write your positive opinion following your stay with us.

It is a joy for us to learn that you have appreciated the quality of service that has been reserved for you. We will not fail to share your warm compliments with our collaborators who contributed to make your stay so wonderful.

Looking forward to welcoming you again to the Be Live Experience Marrakech Palmeraie.

Warmest regards,

(Original)

Chère Jolivet,

Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour parmi nous.

C’est une joie pour nous d’apprendre que vous avez apprécié la qualité de service qui vous a été réservée. Nous ne manquerons pas de partager vos chaleureux compliments avec nos collaborateurs qui ont contribué rendre votre séjour si merveilleux.

Au plaisir de vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie.

Chaleureuses salutations,

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Jaco Dolhain4 years ago on Google
4/5
(Translated by Google) Very clean recent hotel, very welcoming and smiling staff, spacious restaurant but the food is not always very hot. The rooms are spacious with quality bedding, the service is beyond reproach. The swimming pool is …
(Translated by Google) Very clean recent hotel, very welcoming and smiling staff, spacious restaurant but the food is not always very hot. The rooms are spacious with quality bedding, the service is beyond reproach. The swimming pool is well maintained with a small garden.
(Original)
Hôtel récent très propre, personnel très accueillant et souriant, restaurant spacieux mais la nourriture n'est pas toujours très chaude. Les chambres sont spacieuses avec une literie de qualité, le service est sans reproche. La piscine est bien entretenue avec un petit jardin.
Response from the owner3 years ago

(Translated by Google) Dear Jaco Dolhain,

First of all, thank you for taking the time to share your review on Google.

It is a great pleasure to know that your stay met your expectations and that you therefore had an excellent stay with us. We can only be proud and above all delighted.

Thank you for choosing Be Live Experience Marrakech Palmeraie and we hope to have the pleasure of welcoming you again very soon.

Best regards,

(Original)

Cher Jaco Dolhain,

Nous vous remercions tout d'abord d'avoir pris le temps de partager votre avis sur Google.

C'est un énorme plaisir de savoir que votre séjour fut à la hauteur de vos attentes et que vous ayez par conséquent passé un excellent séjour parmi nous. Nous ne pouvons qu'en être fier et surtout ravis.

Nous vous remercions d'avoir choisi Be Live Experience Marrakech Palmeraie et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Meilleures salutations,

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Florido Pereira3 years ago on Google
5/5
(Translated by Google) Excellent hotel that combines the contemporaneity with the traditional. Restaurant with excellent breakfast very varied. The main meals are varied and very well made. Excellent staff extremely friendly and helpfull. …
(Translated by Google) Excellent hotel that combines the contemporaneity with the traditional. Restaurant with excellent breakfast very varied. The main meals are varied and very well made. Excellent staff extremely friendly and helpfull. There is free transport from the hotel to the center of Marrakech and back several times a day. The all inclusive scheme is an option to take into account.
We booked a dromedary tour on the agents that are in the hotel and came out at a reasonable price. Do not do like us who, on arrival, had no transfer to the hotel and after much haggling and stress we ended up negotiating a price that was almost twice as much as practiced by Booking on the booking of transfers.
(Original)
Excelente hotel que alia a contemporaneidade com o tradicional. Restaurante com excelente pequeno almoço muito variado. As refeições principais são variadas e muito bem confeccionadas. Excelente staff extremamente simpático e prestável. Existe transporte gratuito do hotel para o centro de Marraquexe e de regresso várias vezes ao dia. O regime de tudo incluído é uma opção a ter em conta.
Reservamos um tour de dromedário nos agentes que se encontram no hotel e saiu a um preço razoável. Não façam como nós que, à chegada, não tinhamos transfer para o hotel e após muito regateio e stress acabamos por negociar um preço que foi quase o dobro do praticado pelo Booking na reserva de transferes.
Response from the owner3 years ago

(Translated by Google) Dear Florido,

Thank you for taking the time to share your comments with us following your stay at our Be Live Experience Marrakech Palmeraie hotel.

It is with great pleasure that we read that you had an excellent stay with us, especially since our staff were always attentive.

Rest assured that your beautiful testimony is shared with the whole team.

We hope to welcome you on your next visit to Marrakech at our establishment.

Warmest regards,

(Original)

Cher Florido,

Nous vous remercions d’avoir pris le temps de nous faire part de votre commentaire suite à votre séjour au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

C’est avec grand plaisir que nous lisons que vous avez passé un excellent séjour parmi nous surtout que notre personnel était toujours aux petits soins.

Soyez assurés que votre beau témoignage est partagé avec toute l’équipe.

Nous espérons vous accueillir lors de votre prochaine visite à Marrakech au sein de notre établissement.

Chaleureuses salutations,

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Stephan Van Laer4 years ago on Google
3/5
(Translated by Google) Experiences: service at reception: appalling, constantly queuing up, usually only one receptionist available; money exchange is usually not possible, they never have enough cash available; towel change service, always …
(Translated by Google) Experiences: service at reception: appalling, constantly queuing up, usually only one receptionist available; money exchange is usually not possible, they never have enough cash available; towel change service, always a problem with availability of fresh bath towels.
Rooms: very good, no problem, are well cleaned, have modern furnishings, although no BVN, Arabic channels all the more
Eating in restaurant: according to HACCP principle, hygienic so ok. Limited choice at breakfast in charcuterie, cheese and cold cuts. NO attention to diabetes patients or other dietary needs. Furthermore, some variation night after night. Dishes served in typical tagines were very tasty.
Friendly staff in dining room.
Very limited evening activities. The bar is simply too small for a large hotel and is very uncomfortable.
Swimming pool + animation team: animation is not for us but we are very friendly and not at all intrusive, so that's good. Music was way too loud. Swimming pool bit small for size hotel. Garden and plantings around the hotel cared for.
Hotel location: completely outside the center of Marrakech, in the Palmeraie district, but shuttle bus available. Always reserve in time.
(Original)
Ervaringen: service bij receptie: erbarmelijk, constant rijen aanschuiven, meestal slechts één receptionist(e) beschikbaar ; geld wisselen meestal niet mogelijk , ze hebben nooit voldoende cash beschikbaar ; handdoekenwissel service, altijd een probleem met beschikbaarheid verse badhanddoeken.
Kamers: zeer goed, geen probleem, worden goed gereinigd, zijn modern ingericht, weliswaar geen BVN, Arabische zenders des te meer
Eten in restaurant: volgens HACCP principe, hygiënisch dus ok. Keuze bij het ontbijt beperkt inzake charcuterie, kaas en vleeswaren. GEEN aandacht voor diabetes-patiënten of andere dieetbehoevenden. Verder wel wat variatie avond na avond. Gerechten opgediend in typische tagines waren zeer lekker.
Vriendelijk personeel in eetzaal.
Activiteiten ‘s avonds zeer beperkt. Bar is gewoonweg veel te klein voor grootte hotel en is zeer ongezellig.
Zwembad + animatie-team: animatie niet aan ons besteed maar zijn zeer vriendelijk en totaal niet opdringerig, goed dus. Muziek stond wel veel te luid. Zwembad beetje klein voor grootte hotel. Tuin en aanplantingen rondom het hotel verzorgd.
Ligging hotel: helemaal buiten centrum Marrakech, in de wijk Palmeraie maar shuttle bus beschikbaar. Wel steeds tijdig reserveren.
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Otmane Amzil4 months ago on Google
5/5
(Translated by Google) Excellent stay, a big thank you for the catering team and also the entertainment staff and all the hotel staff. …
(Translated by Google) Excellent stay, a big thank you for the catering team and also the entertainment staff and all the hotel staff.
(Original)
Excellente séjour, un grand merci pour l'équipe de restauration et aussi le staff d'animation et tous les personnels d'hôtel.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner3 years ago

(Translated by Google) Dear Otman Amzil,

We are delighted that you have chosen Be Live Experience Marrakech Palmeraie as your vacation destination.

What a pleasure to read you ! Thank you for your lovely comments about our hotel.

We thank you for the trust you have placed in us and hope to see you again very soon at our establishment.

Cordially.

(Original)

Cher Otmane Amzil,

Nous sommes ravis que vous ayez choisi Be Live Experience Marrakech Palmeraie comme destination pour vos vacances.

Quel plaisir de vous lire ! Merci pour vos jolis commentaires sur notre hôtel.

Nous vous remercions pour la confiance que vous nous faites et espérons vous revoir très prochainement à notre établissement.

Cordialement.

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Cynthia Bourgouin3 years ago on Google
5/5
(Translated by Google) Ideal for family vacations. The children's pool just next to that for adults (with patogeuse included). Plenty of lounge chairs. The bartenders are nice. The room super clean. The food was good. Ultra professional …
(Translated by Google) Ideal for family vacations. The children's pool just next to that for adults (with patogeuse included). Plenty of lounge chairs. The bartenders are nice. The room super clean. The food was good. Ultra professional staff. The only downside is that the hotel is still far away. But there is a shuttle service to the city center if you don't have a car. We loved our stay.
(Original)
Idéal pour les vacances en famille. La piscine pour enfant juste a côté de celle pour les adultes(avec patogeuse incluse). Bcp de chaises longues. Les barman sont gentil. La chambre ultra propre. La nourriture était bonne. Le personnel ultra professionelle. Le seul bmol est que l'hôtel est quand meme loin. Mais il y a un service de navette pour le centre-ville si vous navez pas de voiture. Nous avons adoré notre séjour.
Trip typeVacation
Rooms5.0
Service4.0
Location5.0
Response from the owner3 years ago

(Translated by Google) Dear Cynthia,

Thank you for sharing your experience on Google.

We are very happy to read that you enjoyed your stay at the Be Live Experience Marrakech Palmeraie.

All our employees work to offer each of our guests a real haven of peace where everyone can relax. However, the deposit requested is just a guarantee to be returned to the customer on the day of departure.

We hope to have the honor of welcoming you back to our hotel on your next visit to Marrakech.

Best regards,

(Original)

Chère Cynthia,

Nous vous remercions d’avoir partagé votre expérience sur Google.

Nous sommes très heureux de lire que vous avez savouré votre séjour au sein du Be Live Experience Marrakech Palmeraie.

Tous nos collaborateurs œuvrent pour offrir à chacun de nos hôtes un véritable havre de paix où chacun peut se ressourcer. Cependant, la caution demander est juste une garantie a retourner au client le jour de départ.

Nous espérons avoir l'honneur de vous accueillir à nouveau dans notre hôtel lors de votre prochaine visite à Marrakech.

Meilleures salutations,

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Monique4 years ago on Google
4/5
(Translated by Google) New and modern hotel with spacious and comfortable rooms. The pool is the nerve center of the hotel where all the daily entertainment runs. There is also entertainment at night with different shows. The food is what I …
(Translated by Google) New and modern hotel with spacious and comfortable rooms. The pool is the nerve center of the hotel where all the daily entertainment runs. There is also entertainment at night with different shows. The food is what I liked least because the buffet is very repetitive, however, the restaurant Patio Andaluz is cozy and the food is very good. Good holidays in general
(Original)
Hotel nuevo y moderno con habitaciones espaciosas y cómodas. La piscina es el centro neurálgico del hotel donde discurre toda la animación diaria. También hay animación a la noche con distintos espectáculos. La comida es lo que menos me ha gustado porque el buffet es muy repetitivo, sin embargo, el restaurante el Patio Andaluz es acogedor y la comida muy buena. Buenas vacaciones en general
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Sergio Rema year ago on Google
5/5
(Translated by Google) Top, very good value for money, all the staff are friendly and professional, superb entertainment and a top-notch team available, the varied and well-stocked buffet, excellent service at the bar and in the restaurant, …
(Translated by Google) Top, very good value for money, all the staff are friendly and professional, superb entertainment and a top-notch team available, the varied and well-stocked buffet, excellent service at the bar and in the restaurant, very good holidays, we will come back.
(Original)
Top, très bon rapport qualité prix, tout le personnel est sympa et professionnel, animation superbe et une équipe au top et disponible, le buffet varié et bien garni, service excellent au bar et au restaurant, de très bonnes vacances, on reviendra.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago

(Translated by Google) Dear Customer,

We thank you for your pleasant comment following your stay at Be Live Experience Marrakech Palmeraie.

We are absolutely delighted to read your satisfaction, which is our daily goal. Also, we will not fail to share your compliments with all our team who will be more moved to have contributed to achieve moments of relaxation and a beautiful stay.

Thanks again and see you very soon !

Cordially,

(Original)

Cher Client,

Nous vous remercions pour votre agréable commentaire suite à votre séjour à Be Live Experience Marrakech Palmeraie.

Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien. Aussi, nous ne manquerons pas de partager vos compliments avec toute notre équipe qui sera d'avantage émue d'avoir contribué à réaliser des moments de détente et un beau séjour.

Merci encore et à très bientôt !

Cordialement,

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Eileen Nourry4 years ago on Google
5/5
(Translated by Google) The place is beautiful, friendly, the rooms clean and beautiful. Thank you for the bedspread always folded differently. …
(Translated by Google) The place is beautiful, friendly, the rooms clean and beautiful. Thank you for the bedspread always folded differently.
The meals are delicious, the entertainment enjoyable.
Sometimes the animators a little directive to "ambience" us and the music too loud, but the team puts their heart into the animation, it shows, we really had beautiful shows, big crush for the show pyrotechnics.
The clientele is family, it may seem embarrassing, but as a young couple, we appreciated being able to exchange,
Even the staff other than the animation team is very nice.
If we were to come back, this is where we will come back, and we will highly recommend you!
Practical information.
No distributor on site, it takes 4-5 minutes to walk to the hotel next door
You can't have a packed lunch to go on an excursion, however the restaurant's time slots are wide, and when it's closed, the snack makes up for the lack!
allow around 30 minutes to reach Marrakech with the shuttle, perfectly on time.
(Original)
L'endroit est beau, convivial, les chambres propres et belles. Merci pour le couvre lit toujours plié différement.
Les repas sont délicieux, les animations sympathiques.
Parfois les animateurs un peu directifs pour nous "ambiancer" et la musique trop forte, mais l'équipe met du cœur à l'animation, ça s'en ressent, on a vraiment eu de beaux spectacles, gros coup de cœur pour le spectacle pirotechnique.
La clientèle est familiale, ça peut paraître gênant, mais en tant que jeune couple, on a apprécié de pouvoir échanger,
Même le personnel autre que l'équipe d'animation est tres gentil.
S'il nous venait à revenir, c'est ici que nous reviendrons, et nous vous recommanderons chaudement !
Infos pratiques.
Pas de distributeur sur place, il fait aller à l'hôtel à côté 4-5minutes à pieds
On ne peut pas avoir de panier repas pour aller en excursion, cependant les plages horaires du resto sont larges, et lorsqu'il est fermé, le snack pallie au manque !
prévoir une 30aine de minutes pour atteindre Marrakech avec la navette, parfaitement à l'heure.
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Ismail Echarroudi3 years ago on Google
1/5
(Translated by Google) very disappointed after 5 nights! they gave us a room overlooking a corridor that smells of cattle knowing that I have a baby of 13 months, the maid does not pass after 16h. they prefer suites and rooms for …
(Translated by Google) very disappointed after 5 nights! they gave us a room overlooking a corridor that smells of cattle knowing that I have a baby of 13 months, the maid does not pass after 16h. they prefer suites and rooms for foreigners. the alcohol is rotten not to try, the Barman is always dissatisfied as if he pays the glasses of his salary. the staff only smiled for foreigners something that I did not really appreciate. I felt colonized in my own country !!!! but what irritated me the most was the fact that a certain Hassan in the staff restau prohibited me from taking with me a pot of soup for my baby to the room under the pretext that the equipment of the restaurant does not do not go out while a ton of people the bottom under my eyes, I explained to him that it was just for my baby without any reaction on his part he said NO. but what is funny in the story they take you 500 dh as deposit of never seen in twenty hotels that I have done. even with that I could not have soup for my baby. I keep a bad memory of this club I do not recommend it. I have on my phone a lot of photos of the room where I was ... the maids do not clean the underside of the beds, spiders are everywhere. the animation is subtracted but not top. nevertheless, I greet Hanna a gracious woman is kind.
(Original)
très déçu suite aux 5 nuitées passées ! ils nous ont donné une chambre qui donne sur un couloir qui fouette l'odeur du bétails sachant que j'ai un bébé de 13 mois, la femme de ménage ne passe qu'après16h. ils privilégient les suites et les chambres d'étrangers. l'alcool est pourrie à ne pas essayer, le Barman est toujours mécontent comme s'il paye les verres de son salaire. le personnel ne sourit que pour les étrangers chose que j'ai pas trop apprécié. je me suis sentis colonisé dans mon propre pays !!!! mais ce qui m'a le plus énervé c'est le fait qu'un certain Hassan dans le staff restau m'a interdit d'emporter avec moi un pot de soupe pour mon bébé à la chambre sous prétexte que le matériel du restaurant ne sortent pas alors qu'une tonne de personnes le fond sous mes yeux, je lui est expliqué que c'était juste pour mon bébé sans aucune réaction de sa part il a dit NON. mais ce qui est drôle dans l'histoire ils vous prennent 500 dh comme caution du jamais vu dans une vingtaine d'hôtels que j'ai fais. même avec ça j'ai pas pu avoir la soupe pour mon bébé. je garde un mauvais souvenir de ce club je vous le déconseille. j'ai sur mon téléphone beaucoup de photos de la chambre où j'étais... les femmes de ménage ne nettoient plus le dessous des lits, les araignées sont partout. l'animation est soustraitée mais pas top. néanmoins je salue Hanna une femme gracieuse est gentille.
Trip typeFamily
Rooms1.0
Service1.0
Location2.0
Response from the owner3 years ago

(Translated by Google) Dear Ismail,

Thank you for sharing your experience at the hotel Be Live Experience Marrakech Palmeraie.

We are sorry to hear that our services have not met your expectations.

Rest assured that this does not reflect our service standards and that we take your remarks into account.

Our goal is to offer high quality hospitality to each of our guests throughout their stay.

We hope to welcome you again to show our improvement.

Best regards,

(Original)

Cher Ismail,

Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes.

Soyez assuré que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour.

Nous espérons vous accueillir à nouveau pour témoigner notre amélioration.

Bien cordialement,

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Ced HUB4 years ago on Google
3/5
(Translated by Google) Decent rooms, average setting, sluggish entertainment. Very noisy at the pool. The food is very good and the staff very pleasant. On the other hand, don't think about leaving the hotel, there is not a shop within 40 …
(Translated by Google) Decent rooms, average setting, sluggish entertainment. Very noisy at the pool. The food is very good and the staff very pleasant. On the other hand, don't think about leaving the hotel, there is not a shop within 40 minutes on foot. Prices were attractive, don't expect high end.
(Original)
Chambres corrects, cadre moyen, animations poussive. Très bruyant à la piscine. La nourriture est très bonne et le personnel très agréable. Par contre ne pensez pas sortir de l’hôtel, il n'y a pas une boutique à moins de 40 mn à pied. Les prix étaient attractifs, ne vous attendez pas à du haut de gamme.
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Joannes Arts3 years ago on Google
5/5
(Translated by Google) Very nice hotel, the restaurant is neat and tidy. The fitness room is modernly furnished with many quality equipment. The animation does its best every day to entertain the holiday makers. Several times a day a bus …
(Translated by Google) Very nice hotel, the restaurant is neat and tidy. The fitness room is modernly furnished with many quality equipment. The animation does its best every day to entertain the holiday makers. Several times a day a bus from the hotel to Marrakech. The small dishes are neatly served at the pool bar, they bring your food to you. The food in the restaurant and at the pool is nicely served and is tasteful. Be sure to visit El Djemaa El fna square during the evening. Snake charmers and fire eaters make the pageant wonderful. Do you need used teeth or do you want to feel how a dentist pulls your sore tooth without anesthesia?
(Original)
Heel mooi hotel, het restaurant is netjes en ordelijk. De fitness zaal is modern ingericht met vele kwaliteits toestellen. De animatie doet dagelijks zijn best om de vakantiegangers te entertainen. Dagelijks enkele keer een busje van het hotel naar Marrakech. De kleine gerechten worden netjes opgediend aan de bar van het zwembad, ze brengen je eten tot bij je. Het eten in het restaurant en aan het zwembad is netjes opgediend en is smaakvol. Bezoek zeker het El Djemaa El fna plein tijdens de avond. Slangenbezweerders en vuurspuwers maken het spectakel wonderful. Heb je een gebruikt gebit nodig of wil je aanvoelen hoe een tandarts zonder verdoving je pijnlijke tand trekt?
Response from the owner3 years ago

Dear Joannes Arts,

Thank you for the kind and detailed comments following your recent stay with us. we were thrilled that you had a great time among us; that our service had lived up to your expectations and that you recommend us to others.

We certainly hope that we will see you again in our hotel in the future during your upcoming trip to Marrakech.

Best regards,

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Aziz Moudden3 years ago on Google
5/5
(Translated by Google) Clean and well kept complex, efficient and professional staff (except the lack of smile at the reception and a maid who wakes you up every day at 9 am). Buffet of quality and well supplied. spacious room and nice …
(Translated by Google) Clean and well kept complex, efficient and professional staff (except the lack of smile at the reception and a maid who wakes you up every day at 9 am). Buffet of quality and well supplied. spacious room and nice animations. To renew
(Original)
Complexe propre et très bien tenu, personnel efficace et professionnel (excepté le manque de sourire à l'accueil et une femme de ménage qui vous réveille tous les jours à 9 heures). Buffet de qualité et bien fourni. chambre spacieuse et animations sympathiques. A renouveler
Response from the owner3 years ago

(Translated by Google) Dear Aziz Moudden,

Thank you for taking the time to share your comment with us.

What a pleasure for us to read that everything was up to your expectations. We will be sure to share your comment with the rest of the team as an encouragement.

We hope to welcome you on your next visit to Marrakech within our establishment.

Warmest regards,

(Original)

Cher Aziz Moudden,

Nous vous remercions d'avoir pris le temps de partager avec nous votre commentaire suite à votre séjour.

Quel plaisir pour nous de lire que tout était à la hauteur de vos attentes. Nous ne manquerons pas de partager votre commentaire avec le reste de l'équipe à titre d'encouragement.

Nous espérons vous accueillir lors de votre prochaine visite à Marrakech au sein de notre établissement.

Chaleureuses salutations,

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les enfants uniques3 years ago on Google
4/5
(Translated by Google) We spent our vacation in June 2018 at this hotel.
The establishment is beautiful, the restaurant, snack bar, etc. are very good, for the all-inclusive service, no complaints. …
(Translated by Google) We spent our vacation in June 2018 at this hotel.
The establishment is beautiful, the restaurant, snack bar, etc. are very good, for the all-inclusive service, no complaints.
Pay attention to the number of visitors to the hotel, the prices are attractive and necessarily attract a clientele that is not always respectful, for example: there are two swimming pools, one of which is called "relaxation" and therefore quiet, despite everything some allow themselves to come with their own Bluetooth speaker with loud music, all alcoholic because a free bar is available in view of the all-inclusive service ... the staff remains unmoved to see totally overwhelmed.
As for the room, nothing to complain about, it is clean, air conditioned, the furniture is new, only downside the finishes, example: the towel holder which fell by itself (glued with pattex) same observation in the room of our friends.
In conclusion: a good new hotel where you eat well, where you have a good holiday at an acceptable price (590 € for 5 nights 6 days with all included and flight) BUT be careful of attendance especially in high season.
(Original)
Nous avons passé nos vacances en juin 2018 dans cet hôtel.
L’établissement est beau, le restaurant, snack, etc sont très biens, pour le service all inclusive rien à redire.
Attention à la fréquentation de l hôtel, les prix sont attractifs et attirent forcément une clientèle pas toujours respectueuse, exemple : il y a deux piscines dont une dite « détente » donc calme, malgré tout certains se permettent de venir avec leur propre enceinte Bluetooth avec la musique à fond, le tout alcoolisé car un bar gratuit est à dispo au vu du service all inclusive... le personnel reste de marbre voir totalement dépassé.
Pour ce qui est de la chambre, rien à redire, elle est propre, climatisée, le mobilier est neuf, seul bémol les finitions, exemple : le porte serviette qui est tombé tout seul (collé avec du pattex) même constat dans la chambre de nos amis.
En conclusion : un bon hôtel neuf où on mange bien, où on passe de bonnes vacances à un prix acceptable (590€ les 5 nuits 6 jours avec all incluse et vol) MAIS attention à la fréquentation surtout en haute saison.
Response from the owner3 years ago

(Translated by Google) Dear Customer,

Thank you for taking the time to share your thoughts with us following your stay at our Be Live Experience Marrakech Palmeraie hotel. We are happy to read that you enjoyed your stay with us. Whether it is catering, snack or service, we put everything in place to ensure that your stay meets your expectations. Rest assured that we take your comments into consideration for the improvement of our services.

We hope to welcome you on your next visit to Marrakech at our establishment.

Warmest regards,

(Original)

Cher client,

Nous vous remercions d’avoir pris le temps de nous faire part de votre avis suite à votre séjour au sein de notre hôtel Be Live Experience Marrakech Palmeraie. Nous sommes heureux de lire que vous avez apprécié votre séjour parmi nous. Que ce soit la restauration, le snack ou le service, nous mettons tout en place pour que votre séjour soit à la hauteur de vos attentes. Soyez assurés que nous prenons en considérations vos remarques pour l'amélioration de nos services.

Nous espérons vous accueillir lors de votre prochaine visite à Marrakech au sein de notre établissement.

Chaleureuses salutations,

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Jedonne Monavis3 years ago on Google
1/5
(Translated by Google) We arrived as a family for 5 days (20 people - 5 rooms rented), 1 receptionist to take care of us, that is to say a wait of 3/4 of an hour before accessing the rooms. …
(Translated by Google) We arrived as a family for 5 days (20 people - 5 rooms rented), 1 receptionist to take care of us, that is to say a wait of 3/4 of an hour before accessing the rooms.
Once the suitcases are put in the rooms we decide to go to lunch. It is 3 pm the restaurant is closed so we go to the bar outside by the pool and ask a waiter to gather 3 small tables to eat together but they are all overwhelmed although there are many of them. After placing an order, the dishes arrive one by one impossible for us to eat all together and part of the order is forgotten.
Back in the rooms, a member of my family finds his suitcase lying open and searched, the staff apologize without taking any real action, we ask to see a manager which turned out to be IMPOSSIBLE until the end of our stay . the staff blocked it.
Other inconveniences: piece of glass found on the ground in the bathroom, burning mirror in the bathroom, pool not clean (mold, hair, stinging debris on the floor).
We requested that sheets be changed in one of the bedrooms and had to reiterate our request 4 times before it was processed.
POSITIVE POINTS: the restaurant, the food is good, the attached staff friendly and the place clean
the entertainment team is good even if the shows are not exceptional.
We will not return to this hotel club which in our opinion does not reflect a 4 star.
(Original)
Nous sommes arrivés en famille pour 5jours (20 personnes - 5 chambres louées), 1 seul réceptionniste pour s'occuper de nous soit une attente de 3/4 d'heure avant d'accéder aux chambres.
Une fois les valises posées dans les chambres nous décidons d'aller déjeuner. Il est 15heures le restaurant est fermé nous allons donc au bar à l'extérieur près de la piscine et demandons à un serveur de regrouper 3 petites tables pour manger ensemble mais ils sont tous débordés bien qu'ils soient nombreux. Après avoir passé commande, les plats arrivent un à un impossible pour nous de manger tous ensemble et une partie de la commande est oubliée.
De retour dans les chambres, un membre de ma famille retrouve sa valise couchée ouverte et fouillée, le personnel s'excuse sans prendre de réelle mesure, nous demandons à voir un responsable ce qui s'avéra IMPOSSIBLE jusqu'à la fin de notre séjour. le personnel fait barrage.
Autres desagréments : bout de verre retrouvé au sol dans la SDB, miroir brûlant dans la SDB, piscine pas propre (moisissure, cheveux, débris qui piquent au sol).
Nous avons demandé que des draps soient changés dans l'une des chambres et avons dû réitérer notre requête 4 fois avant que celle ci ne soit traitée.
POINTS POSITIFS : le resto, la nourriture est bonne, le personnel rattaché aimable et l'endroit propre
l équipe d animation est bien même si les spectacles ne sont pas exceptionnels.
Nous ne retournerons pas dans cet hotel club qui en notre sens ne reflète pas un 4 étoiles.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location2.0
Response from the owner3 years ago

(Translated by Google) Dear Customer,

Thank you for sharing your experience at the hotel Be Live Experience Marrakech Palmeraie.

We are sorry to hear that our services have not met your expectations.

Rest assured that this does not reflect our service standards and that we take your remarks into account.

Our goal is to offer high quality hospitality to each of our guests throughout their stay. We hope to welcome you again to show our improvement.

Best regards,

(Original)

Cher Client,

Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes.

Soyez assuré que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau pour témoigner notre amélioration.

Bien cordialement,

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Abdellah Garmali4 years ago on Google
5/5
(Translated by Google) The hotel and the facilities are new, which is positive. The staff is cool, pleasant and seems well trained (it changes some other hotels where the staff is stressed, outdated or in a bad mood ...). The art-deco …
(Translated by Google) The hotel and the facilities are new, which is positive. The staff is cool, pleasant and seems well trained (it changes some other hotels where the staff is stressed, outdated or in a bad mood ...). The art-deco amenities make the place cozy and different from what we are used to seeing in Marrakech. The animators are smiling and give the best of themselves. Congratulations to the team, we keep a very good memory of "Be live
(Original)
L’hôtel et les équipements sont neufs, ce qui est positif. Le personnel est cool, agréable et semble bien formé (ça change de certains autres hôtels où le personnel est stressé, dépassé ou de mauvaise humeur...) . Les équipements « art-déco » rendent l’endroit cosy et différent de ce qu’on a l’habitude de voir à Marrakech. Les animateurs sont souriants et donnent le meilleur d’eux-même. Bravo à l’équipe, on garde un très bon souvenir de « Be live
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Nadege MERCIER4 years ago on Google
4/5
(Translated by Google) Good hotel overall but the music is too loud during the day, and always the same, impossible to talk to each other around the pool!
The animation is average, the aperitif games lack punch, club dancing??? …
(Translated by Google) Good hotel overall but the music is too loud during the day, and always the same, impossible to talk to each other around the pool!
The animation is average, the aperitif games lack punch, club dancing??? Compared to other Moroccan clubs, little better to do.
The meals are repetitive but correct
I would still say satisfactory stay
(Original)
Bon hotel dans l ensemble mais la musique est trop forte en journée, et tjs pareille,impossible de se parler autour de la piscine !
L animation est moyenne, les jeux apero manquent de punch, danse du club??? Par rapport a d autres clubs marocains, peu mieux faire.
Les repas sont répétitifs mais correctes
Je dirais tout de même sejour satisfaisant
Response from the owner3 years ago

(Translated by Google) Dear Nadege Mercier,

Thank you for taking the time to share with us your review of our Be Live Experience Marrakech Palmeraie hotel.

We would also like to thank you for the comments you sent us; we take into account the comments made to us from our customers in order to improve the quality of our services. Our teams hope to welcome you back to Marrakech very soon.

Best regards.

(Original)

Chère Nadege Mercier,

Nous vous remercions d’avoir pris le temps de partager avec nous votre avis concernant notre hôtel Be Live Experience Marrakech Palmeraie.

Nous tenons également à vous remercier pour les remarques que vous nous avez adressé ; nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services. Nos équipes espèrent vous accueillir de nouveau très prochainement à Marrakech.

Meilleures Salutations.

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Karima Chorfi4 years ago on Google
5/5
(Translated by Google) We stayed 3 nights ai Belive accompanied by my 2 children 7 months and 2 years old the hotel is new modern and clean. Family atmosphere. The food is good. Excellent value. …
(Translated by Google) We stayed 3 nights ai Belive accompanied by my 2 children 7 months and 2 years old the hotel is new modern and clean. Family atmosphere. The food is good. Excellent value.
(Original)
Nous avons séjourner 3 nuits ai Belive accompagnée de mes 2 enfants 7mois et 2 ans l'hôtel est neuf moderne et propre. Ambiance familiale. La nourriture est bonne. Excellent rapport qualité prix.
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hicham tazi3 years ago on Google
4/5
(Translated by Google) the places and the food are very good there; but there is too much rigor at the reception that it makes me lose all the pleasure of the stay; I advise the owner to be a little more flexible, for example my child of 3 …
(Translated by Google) the places and the food are very good there; but there is too much rigor at the reception that it makes me lose all the pleasure of the stay; I advise the owner to be a little more flexible, for example my child of 3 years at the exit wanted to keep his bracelet crying but the lady at the reception refused until I write a special permission, we is on vacation not at work !!
(Original)
les lieux et la bouffe y sont très bien; mais il y a trop de rigueur à l'accueil que ca ma fait perdre tout le plaisir du séjour; je conseille aux proprio d'être un peu plus souple, par exemple mon enfant de 3 ans à la sortie a voulu garder son bracelet en pleurant mais la dame à la réception a refusé jusqu'à ce que j'écrive une permission spéciale, on est en vacance pas au boulot !!
Response from the owner3 years ago

(Translated by Google) Dear Hisham Tazi,

Thank you for taking the time to share your comments following your stay at our Be Live Experience Marrakech Palmeraie hotel.

We are happy to read that you enjoyed our hotel especially the premises and the restaurant.

We also thank you for your comments. Rest assured that we pay particular attention to the constructive comments of our customers as they are the source of any improvement.

We hope to welcome you on your next visit to Marrakech in our establishment to witness our improvement.

Please accept our respectful greetings.

(Original)

Cher Hicham Tazi,

Nous vous remercions d’avoir pris le temps de nous faire part de votre commentaire suite à votre séjour au sein de notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes heureux de lire que vous avez apprécié notre hôtel surtout les lieux et le restaurant.

Nous vous remercions également des remarques que vous nous avez transmises. Soyez assurés que nous accordons une attention particulière aux remarques constructives de nos clients car elles sont la source de toute amélioration.

Nous espérons vous accueillir lors de votre prochaine visite à Marrakech au sein de notre établissement pour témoigner de notre amélioration.

Nous vous prions d’agréer, nos respectueuses salutations.

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Beate Kohler3 years ago on Google
4/5
(Translated by Google) Very clean hotel, very good service, very good and varied food. Environment dreary, but very good bus connection to the old town. Nearest bus stop about 800 m from the hotel. The hotel offers a free shuttle at certain …
(Translated by Google) Very clean hotel, very good service, very good and varied food. Environment dreary, but very good bus connection to the old town. Nearest bus stop about 800 m from the hotel. The hotel offers a free shuttle at certain times, please note that advance booking is required the day before.
(Original)
Sehr sauberes Hotel, sehr guter Service, sehr gutes und abwechslungsreiches Essen. Umfeld trist, aber recht gute Busanbindung in die Altstadt. Nächste Bushaltestelle ca 800 m vom Hotel entfernt. Das Hotel bietet zu bestimmten Uhrzeiten einen kostenlosen Shuttle an, Achtung, Voranmeldung ist dafür am Vortag erforderlich.
Response from the owner3 years ago

Dear Beate Kohler,

Thank you for giving us a perfect rating and for recommending our hotel to other travellers.

We sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also, we thank you for the trust you have bestowed upon us and hope to see you soon at the Be Live Experience Marrakech Palmeraie.

Regards.

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Hicham SEKKAT3 years ago on Google
5/5
(Translated by Google) Nice and helpful staff. Very good value for money. The restoration is of quality. Suitable for children. …
(Translated by Google) Nice and helpful staff. Very good value for money. The restoration is of quality. Suitable for children.
(Original)
Personnel gentil et serviable. Très bon rapport qualité prix. La restauration est de qualité. Adapté pour les enfants.
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Nadia El Yacoubi3 years ago on Google
5/5
(Translated by Google) very clean hotel.
favorite for the spacious and pretty duplex room.
the view of the swimming pool is magnificent. …
(Translated by Google) very clean hotel.
favorite for the spacious and pretty duplex room.
the view of the swimming pool is magnificent.
the mini club is well equipped with its different spaces.
the restaurant vrm nothing to say. varied fresh buffet and above all delicious and tasty unlike the usual all in tasteless.
top desserts and pastries also worthy of a great chef.
smiling and helpful staff at all levels.
I don't usually leave comments but I do it for the first time because it deserves it vrm.
very good continuation, hoping to keep the same quality of service
(Original)
hotel tres propre.
coup de coeur pr la chambre duplex spacieuse et jolie.
la vue piscine est magnifique.
le mini club est bien equipe avec ses differents espaces.
le resto vrm rien a dire. buffet varié frais et surtout delicieux et gouteux contrairement aux all in habituels sans gout.
les desserts et patisserie top aussi digne d un gd chef.
personnel souriant et serviable a tous les niveaux.
je n ai pas l habitude de laisser de commentaire mais la je le fais pr la 1ere fois parce que ca le merite vrm.
tres bonne continuation en esperant surtt garder la meme qualite de service
Response from the owner3 years ago

(Translated by Google) Dear Nadia El Yacoubi,

First of all, we are delighted that you have chosen the Be Live Experience Marrakech Palmeraie for your stay.

Thank you for sharing your past experience at our hotel. We can assure you that our teams are constantly working for a continuous improvement of our services in order to take care of our dear customers.

We thank you for your visit and hope to see you again very soon for an even better stay than the previous one.

Warmly,

(Original)

Chère Nadia El Yacoubi,

Tout d'abord nous sommes ravis que vous ayez choisi le Be Live Experience Marrakech Palmeraie pour votre séjour.

Nous vous remercions de partager votre expérience passée dans notre hôtel. Nous pouvons vous assurer que nos équipes travaillent constamment pour une amélioration continue de nos prestations pour ainsi être au petit soin de nos chers clients.

Nous vous remercions pour votre visite et espérons vous revoir très prochainement pour un séjour encore meilleur que le précédent.

Chaleureusement,

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Salim Ben Hamida4 years ago on Google
1/5
(Translated by Google) Nice clean hotel and decent food, however welcome and staff are to flee.
Indeed we received family who visited us and they were very poorly received, …
(Translated by Google) Nice clean hotel and decent food, however welcome and staff are to flee.
Indeed we received family who visited us and they were very poorly received, they had to stay in front of the home, they were contemptuous with them, not even let them consume in front of the pool, forcing them to stay in front at the reception.
The hotel was almost empty and they were not at all accommodating on the prices of extra nights. Indeed at a time when all hotels offered low season prices, they offered prices similar to Sofitel Movenpick and Grand Savoy.
My family took one night to enjoy with us and they were poorly served and neglected and could not spend the day at the pool after the check-out as all the residents of the hotel.
In short I really felt discrimination against my family (who are Maghreb) a real determination not to accept and disgust this hotel.
If you go there say that friends or family outside the hotel are strictly refused and even more if you are Maghreb ...
(Original)
Bel hôtel propre et nourriture correct, cependant l accueil et le personnel sont à fuir.
En effet nous avons reçu de la famille qui nous ont rendu visite et ils ont été très mal reçu, ils devaient rester devant l’accueil, ils étaient méprisants avec eux, ne les laissant même pas consommer devant la piscine, les obligeant à rester devant à la réception.
L’hotel était quasiment vide et ils n’ont pas du tout été arrangeant sur les prix des nuitées supplémentaires. En effet à une période où tous les hôtels proposaient des prix de saisons basse, ils proposaient des prix similaires au sofitel movenpick et grand savoy.
Ma famille a donc pris une nuit pour profiter avec nous et ils ont été mal servis voir négligé et n’ont pas pu passer la journée à la piscine après le Check-out comme tous les résidents de l’hôtel.
Bref j’ai réellement senti de la discrimination envers ma famille ( qui sont maghrébin) une réelle détermination à ne pas les accepter et les dégoûter de cet hôtel.
Si vous y allez dites vous que les amis ou famille extérieur à l’hotel sont strictement refusé et d’autant plus si vous êtes maghrébin...
Response from the owner3 years ago

(Translated by Google) Dear Salim Ben Hamdia,

Thank you for taking the time to share with us your review of our Be Live Experience Marrakech Palmeraie hotel. We are happy to read that you appreciated the cleanliness of the hotel as well as the restaurant.

We would also like to thank you for the comments you sent us; we take into account the comments made to us by our customers in order to improve the quality of our services.

We hope to welcome you during your future visit to Marrakech to testify to our improvement.

Best regards.

(Original)

Cher Salim Ben Hamdia,

Nous vous remercions d’avoir pris le temps de partager avec nous votre avis concernant notre hôtel Be Live Experience Marrakech Palmeraie. Nous sommes heureux de lire que vous avez apprécié la propreté de l’hôtel ainsi que le restaurant.

Nous tenons également à vous remercier pour les remarques que vous nous avez adressé ; nous prenons en considération les observations qui nous sont faites par nos clients afin d’améliorer la qualité de nos services.

Nous espérons vous recevoir lors de votre future visite à Marrakech pour témoigner de notre amélioration.

Meilleures salutations.

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Cindy Hautefeuille4 years ago on Google
4/5
(Translated by Google) Hotel super comfortable, and staff very attentive to its visitors. The staff at the snack bar is really sweet. Those of the restaurant too. Learning Arabic was a real pleasure. thank you for your welcome …
(Translated by Google) Hotel super comfortable, and staff very attentive to its visitors. The staff at the snack bar is really sweet. Those of the restaurant too. Learning Arabic was a real pleasure. thank you for your welcome
(Original)
Hotel super confortable, et personnel très attentif à ses visiteurs. Le personnel du snack est vraiment adorable. Ceux du restaurant également. L'apprentissage de l'arabe à été un réel plaisir. Merci pour votre accueil
Response from the owner3 years ago

(Translated by Google) Dear Cindy Hautefeuille,

Thank you for sharing your recent experience at Be Live Experience Marrakech Palmeraie.

We are delighted that your entire stay went well. It is with great pleasure that I will share your encouraging and motivating comments with all of our teams.

We hope we will have the opportunity to welcome you again.

Best regards,

(Original)

Chère Cindy Hautefeuille,

Je vous remercie d'avoir partagé votre récente expérience au Be Live Experience Marrakech Palmeraie.

Nous sommes ravis que l'ensemble de votre séjour se soit passé dans les meilleures conditions. C'est avec grand plaisir que je partagerai vos commentaires encourageants et motivants avec l'ensemble de nos équipes.

On espère que nous aurons l'opportunité de vous accueillir de nouveau.

Sincères salutations,

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Jean Le cantalou3 years ago on Google
4/5
(Translated by Google) We spent 5 nights in this hotel located in the palm grove which is about 20 to 25 minutes from the place jema.c is a very beautiful recent hotel we had a suite 2 adults a child, located in front of the pool with a …
(Translated by Google) We spent 5 nights in this hotel located in the palm grove which is about 20 to 25 minutes from the place jema.c is a very beautiful recent hotel we had a suite 2 adults a child, located in front of the pool with a beautiful terrace. There was a king size bed with very comfortable bedding and a sofa bed separated by a desk with a tv for each sleeping, a mini fridge a kettle, a table with two chairs and a coffee table. The bathroom is equipped with a large Italian shower has a large bath and two sinks. the house is impeccable and it is done every day. The restaurant is on the ground floor is a very large and very nice restaurant food is very good and very varied. Heated pool with snack bar and mini bar. The staff is very kind and listens to everyone. I recommend this hotel
(Original)
Nous avons passe 5 nuits dans cet hotel situe dans la palmeraie qui se situe a environ 20 a 25 mn de la place jema.c est un tres bel hotel recent nous avions une suite 2 adultes un enfant, situee face a la piscine avec une belle terrasse. Il y avait un lit king size avec une literie tres confortable et un canape lit separes par un bureau avec une tv pour chaque couchage, un mini frigo une bouilloire, une table avec deux chaises et une table basse.la salle de bain est equipee d une grande douche a l italienne d une grande baignoire et de deux eviers.le menage est impecable et il est fait tous les jours. Le restaurant est au rdc c est un tres grand et tres beau restaurant la nourriture est tres bonne et tres variees. Piscine chauffee avec snack et mini bar . Le personnel est tres gentil et a l ecoute de tout le monde . Je conseille cet hotel
Response from the owner3 years ago

(Translated by Google) Dear Vaissiere Christophe,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech.

We are pleased to read that you had a relaxing stay with us and that everything was up to your expectations. Your beautiful words are shared with the whole team.

We will have the pleasure to welcome you again during your future visit to Marrakech. Warmest regards,

(Original)

Chère Vaissiere Christophe,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech.

Nous lisons agréablement que vous avez passé un séjour reposant avec nous et que tout était à la hauteur de vos attentes. Vos beaux mots sont partagés avec toute l’équipe.

Nous aurons le plaisir de vous accueillir à nouveau lors de votre future visite à Marrakech. Chaleureuses salutations,

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Susana Sáez De Ojer3 years ago on Google
5/5
(Translated by Google) It's been a great few days.
The hotel is very good, the cleanliness is perfect, the food is quite varied and very good, but what I would like to highlight is the treatment that each and …
(Translated by Google) It's been a great few days.
The hotel is very good, the cleanliness is perfect, the food is quite varied and very good, but what I would like to highlight is the treatment that each and every one of the workers has had with me, always very attentive, making it easier to communicate with those who We do not handle languages ​​very well.
(Original)
Han sido unos días geniales.
El hotel esta muy bien, la limpieza perfecta, la comida bastante variada y muy buena pero lo que me gustaría resaltar es el trato que han tenido conmigo todos y cada uno de los trabajadores,siempre muy atentos haciendo más fácil el poder comunicarse con aquellos que no manejamos muy bien los idiomas.
Trip typeVacation
Rooms5.0
Service5.0
Location3.0
Response from the owner3 years ago

Dear Susana,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie. We are very pleased you have enjoyed your stay, as well as the quality of the service offered by our friendly and profisionnel staff. We hope to have the pleasure of welcoming you again!

Best regards,

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farida Haysa year ago on Google
4/5
(Translated by Google) Hotel very pleasant, clean, very friendly team, attentive staff. Top food. Only downside: a single large swimming pool which brings together all age groups …
(Translated by Google) Hotel very pleasant, clean, very friendly team, attentive staff. Top food. Only downside: a single large swimming pool which brings together all age groups
(Original)
Hotel trés agreable, propre, équipe très sympathique, personnel à l’écoute. Nourriture top. Seul bémol : une seule grande piscine qui regroupe toutes les tranches d’age
Trip typeFamily
Rooms4.0
Service4.0
Location4.0
Response from the ownera year ago

(Translated by Google) Dear Farida,

We would like to thank you for taking the time to share with us your opinion on our Be Live Experience Marrakech Palmeraie hotel.

We are very happy to read that you had a pleasant stay with us. Know that your satisfaction is the best reward for us.

We assure you that your words will be shared throughout the team. Hope to have the pleasure of welcoming you again very soon.

Best regards,

(Original)

Chère Farida,

Nous tenons à vous remercier d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous. Sachez que votre satisfaction est pour nous la meilleure des récompenses.

Nous vous assurons que vos mots seront partagés toute l’équipe. Espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Meilleures salutations,

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Fatna “La vie est belle”4 years ago on Google
4/5
(Translated by Google) Very welcome, kindness and politeness of all staff. Gourmet dishes, delicious and refined self-service. Quiet place. And in the evening, entertainment by a happy team who made us travel by their dances around the …
(Translated by Google) Very welcome, kindness and politeness of all staff. Gourmet dishes, delicious and refined self-service. Quiet place. And in the evening, entertainment by a happy team who made us travel by their dances around the world. Really, I am delighted to have spent 3 days here. Clean room, very comfortable bed, modern bathroom etc.
(Original)
Très bon accueil, gentillesse et politesse de tout le personnel. Plats gastronomiques, délicieux et raffinés en libre service. Endroit calme. Et le soir, animations par une joyeuse équipe qui nous ont fait voyager par leurs danses au 4 coins du monde. Vraiment, je suis ravie d'avoir passé 3jours dans cet hôtel. Chambre propre, lit très confortable, sdb moderne etc.
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lazar yasmine4 years ago on Google
4/5
(Translated by Google) very good stay helpful and very welcoming staff I highly recommend it I put 4 stars because I would have liked to swim but there is no heated pool too bad …
(Translated by Google) very good stay helpful and very welcoming staff I highly recommend it I put 4 stars because I would have liked to swim but there is no heated pool too bad
(Original)
tres bon séjour personnel sérviable et très accueillant je vous le recommande vivement j'ai mis 4 étoile car j'aurais bien nager mais il n'y a pas de piscine chauffée dommage
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Séphora Sadki3 years ago on Google
1/5
(Translated by Google) Varied and tasty buffet. Nice animators. But ....
Very poor reception (no smile, luggage left abandoned at the entrance, almost an …
(Translated by Google) Varied and tasty buffet. Nice animators. But ....
Very poor reception (no smile, luggage left abandoned at the entrance, almost an hour of waiting before accessing our room)
Deposits requested at the slightest occasion (surprise: a deposit for the room. Deposit for towels, deposit for billiards ... etc)
Theft of money from our room the day before our departure and no recourse possible.
An ATM available in the lobby but lack of liquidity !!!! So a withdrawal from our accounts when we did not have the money.
A situation in the middle of a real waste reception center, a damaged and polluted palm grove. Ugly constructions that spoil the view. From the pool there is a view of the road and a gas pump.
There are too few free shuttles to the city center (schedules that make it difficult to organize the day). In general, the hotel is too out of the way for a poor landscape. The slightest outing will cost you an arm in transport.
When there is a problem, the front desk officers lack resources, organization, coordination. The impression that we are laughed at and that we are laughing at.
The worst stay of our life. We did not have a problem free day.
We are very happy to leave.
(Original)
Buffet varié et gouteux. Animateurs sympas. Mais ....
Très mauvais accueil (aucun sourire, bagages laissés à l'abandon à l'entrée, presque 1h d'attente avant d'accéder à notre chambre)
Des cautions demandées à la moindre occasion (surprise : une caution pour la chambre. Caution pour les serviettes, caution pour le billard...etc)
Vol d'argent dans notre chambre la veille de notre départ et aucun recours possible.
Un ATM disponible dans l'entrée mais manque de liquidité !!!! Donc un retrait sur nos comptes alors que nous n'avons pas eu l'argent.
Une situation en plein milieu d'une vraie déchetterie, une palmeraie sinistrée et polluée. De moches constructions qui gâchent la vue. Depuis la piscine une vue sur la route et sur une pompe à essence.
Les navettes gratuites vers le centre ville sont trop peu nombreuses (horaires qui rendent difficile l'organisation de la journée). De manière générale, l'hôtel est trop excentré pour un piètre paysage. La moindre sortie vous coûtera un bras en transport.
Quand il y a un problème, les agents de la réception manquent de ressources, d'organisation, de coordination. L'impression qu'on nous ri au nez et qu'on se fout de nous.
Le pire séjour de notre vie. Nous n'avons pas eu une journée sans problème.
On est bien contents de partir.
Response from the owner3 years ago

(Translated by Google) Dear Sephora Sadki,

Thank you for choosing our Be Live Experience Marrakech Palmeraie hotel as your destination in Marrakech.

We are saddened to read that your experience did not meet your expectations.

However, the deposits requested are just a guarantee to be returned to customers on the day of departure.

We carefully monitor the good quality of our services; therefore know that corrective measures will be taken in this direction.

We thank you once again for choosing our hotel and we hope to have the pleasure of welcoming you again to testify to our improvement.

Best regards,

(Original)

Chère Séphora Sadki,

Nous vous remercions d’avoir choisi notre hôtel Be Live Experience Marrakech Palmeraie en tant que votre destination sur Marrakech.

Nous sommes attristés de lire que votre expérience n’était pas à la hauteur de vos attentes.

Cependant, les cautions demandées est juste une garantie à retourner aux clients le jour de départ.

Nous veillons soigneusement sur la bonne qualité de nos prestations ; de ce fait sachez que les mesures correctives seront entreprises dans ce sens.

Nous vous remercions encore une fois d'avoir choisi notre hôtel et nous espérons avoir le plaisir de vous accueillir à nouveau pour témoigner de notre amélioration.

Meilleures salutations,

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Ab Bo2 years ago on Google
2/5
(Translated by Google) Regarding the value for money, there is better in the area. When we do a search on partner sites we say that given the price, it must be better than the competition, but we realize that this is not the case. We took a …
(Translated by Google) Regarding the value for money, there is better in the area. When we do a search on partner sites we say that given the price, it must be better than the competition, but we realize that this is not the case. We took a duplex but unfortunately we have not closed the eye of the night because of the engines of the air conditioners. The food is ok but unfortunately there is much less choice than aqua mirage for example. If it would have to redo I will choose another complex.
(Original)
Concernant le rapport qualité prix, y a mieux dans les alentours. Quand on fait une recherche sur les sites partenaires on se dit que vu le prix, ça doit être meilleur que chez la concurrence, mais on se rend compte que ce n'est pas le cas. Nous avons pris un duplex mais malheureusement on a pas fermé l'œil de la nuit à cause des moteurs des climatiseurs. La nourriture est correct mais malheuresement y a beaucoup moins de choix que chez aqua mirage par exemple. Si ça aurait à refaire je choisirai un autre complexe.
Trip typeFamily
Rooms3.0
Service2.0
Location3.0
Response from the owner2 years ago

(Translated by Google) Dear Abbo,

Thank you for telling us about your experience at the Be Live Experience Marrakech Palmeraie hotel.

We are sorry to know that our services did not meet your expectations.

Please be assured that this does not reflect our service standards and that we take your comments into consideration.

Our goal is to provide high quality hospitality to each of our guests throughout their stay.

We hope to welcome you again to the Be Live Experience Marrakech Palmeraie to witness our improvement.

Best regards,

(Original)

Cher Ab Bo,

Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Experience Marrakech Palmeraie.

Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes.

Soyez assuré que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour.

Nous espérons vous accueillir à nouveau au Be Live Experience Marrakech Palmeraie pour témoigner notre amélioration.

Bien cordialement,

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Mohamed Tangi4 years ago on Google
4/5
(Translated by Google) Beautiful hotel. Very welcoming. Quiet and clean.
(Original) …
(Translated by Google) Beautiful hotel. Very welcoming. Quiet and clean.
(Original)
Magnifique hôtel. Très accueillant. Calme et propre.
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Godwin Grunitzky2 years ago on Google
5/5
(Translated by Google) A crazy weekend. I guarantee you a wonderful time in this hotel.
You don't think of anything, we take care of you from the beginning to the end …
(Translated by Google) A crazy weekend. I guarantee you a wonderful time in this hotel.
You don't think of anything, we take care of you from the beginning to the end of your stay...
Quality entertainment, a more than exceptional buffet.
A Must live!
(Original)
Un week-end de folie. Je vous garantis un moment formidable dans cette hôtel.
Vous ne penser à rien, on s’occupe de vous du début à la fin de votre séjour...
Des animations de qualités, un buffet plus qu’exceptionnel.
Un Must live!
Response from the owner2 years ago

(Translated by Google) Dear Bonza,

Thank you for taking the time to share with us your experience at Be Live Experience Marrakech Palmeraie.

We are very pleased that you enjoyed your stay with us. And know that the satisfaction of our customers is the main of our concerns!

Hope to see you soon among us for a new experience.

Best regards,

(Original)

Cher Bonza,

Nous vous remercions d'avoir pris le temps de partager avec nous votre expérience au Be Live Experience Marrakech Palmeraie.

Nous sommes très heureux de savoir que vous avez apprécié votre séjour parmi nous. Et sachez que la satisfaction de nos clients est la principale de nos préoccupations !

Au plaisir de vous accueillir très prochainement parmi nous pour une nouvelle expérience.

Sincères salutations,

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Philippe L2 years ago on Google
5/5
(Translated by Google) Very nice hotel warm welcome good services comfortable rooms shuttle available …
(Translated by Google) Very nice hotel warm welcome good services comfortable rooms shuttle available
(Original)
Très bel hôtel accueil chaleureux bonnes prestations chambres grand confort navette a disposition
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Kamel Jabli3 years ago on Google
5/5
(Translated by Google) We are currently at be live collection in marrakech the setting is simply Magic home is the appointment faithful to the Moroccan hospitality is for my part we who have visited several countries this one out of the lot …
(Translated by Google) We are currently at be live collection in marrakech the setting is simply Magic home is the appointment faithful to the Moroccan hospitality is for my part we who have visited several countries this one out of the lot !!!! The meal is exquisite variety is very tasty. The animation at the top 👍👍👍 a big thank you especially to the waiter of the lobby bar Azdine for his professionalism his kindness and especially his mastery. I was impressed by the work he provided (speedy Gonzalez)
For those who are still hesitating do not ask you any more questions you will find happiness. I will come back to it 😉 Big thanks to the BE LIVE team
(Original)
Nous sommes actuellement au be live collection a marrakech le cadre est tout simplement Magic l’acceuil est au rdv fidèle a l’hospitalité marocaine est pour ma part nous qui avons visitez plusieurs pays celui ci sort du lot !!!! Le repas est exquis varié est très goûteux. L’animation au top 👍👍👍 un grand merci particulièrement au serveur du lobby bar Azdine pour son professionnalisme sa gentillesse et surtout sa maitrise. J’ai était impressionné par le travail qu’il a fournit ( speedy Gonzalez )
Pour ceux qui hésitent encore ne vous poser plus de question vous y trouverais vitre bonheur. J’y reviendrai 😉. Big merci a tte la team BE LIVE
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner3 years ago

(Translated by Google) Dear Kamel,

Thank you for sharing your experience on Google.

We are very happy to read that you enjoyed your stay at the Be Live Experience Marrakech Palmeraie.

All our employees work to offer each of our guests a real haven of peace where everyone can relax.

We hope to have the honor of welcoming you back to our hotel on your next visit to Marrakech.

Best regards,

(Original)

Cher Kamel,

Nous vous remercions d’avoir partagé votre expérience sur Google.

Nous sommes très heureux de lire que vous avez savouré votre séjour au sein du Be Live Experience Marrakech Palmeraie.

Tous nos collaborateurs œuvrent pour offrir à chacun de nos hôtes un véritable havre de paix où chacun peut se ressourcer.

Nous espérons avoir l'honneur de vous accueillir à nouveau dans notre hôtel lors de votre prochaine visite à Marrakech.

Meilleures salutations,

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Philippe Baha4 years ago on Google
4/5
(Translated by Google) Clean hotel friendly staff good food with a daily changing buffet …
(Translated by Google) Clean hotel friendly staff good food with a daily changing buffet
(Original)
Hôtel propre personnel sympathique bonne cuisine avec un buffet changeant journellement
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Mireille PINCHEDEZ3 years ago on Google
5/5
(Translated by Google) Hotel very nice, nice, clean, great choice of dishes, desserts, fruits. The smiling staff, always listening. I highly recommend this hotel, I will stay there again. …
(Translated by Google) Hotel very nice, nice, clean, great choice of dishes, desserts, fruits. The smiling staff, always listening. I highly recommend this hotel, I will stay there again.
(Original)
Hôtel très beau, agréable, propre, grand choix de plats, de desserts, de fruits. Le personnel souriant, toujours à l'écoute. Je recommande vivement cet hôtel, j'y retournerai volontiers.
Response from the owner3 years ago

(Translated by Google) Dear Mireille

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays. It is our pleasure to know that you have found your stay among us perfect.

We are delighted to read that our services were up to your expectations and that our staff was always available to listen and serve you.

It would be a great pleasure to welcome you again and make you live a new unique experience!

best regard

(Original)

Chere Mireille

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances. Cela nous fait plaisir de savoir que vous avez trouvé votre séjour parmi nous parfait.

Nous sommes ravis de lire que nos services étaient à la hauteur de vos attentes et que nos collaborateurs était toujours disponible pour vous écouter et vous servir.

Ce serait un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique !

Sincères salutations

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Bárbara Côrte-Real3 years ago on Google
4/5
(Translated by Google) A great hotel just a few kilometers from the center of Marrakech, with excellent free shuttle throughout the day.
Excellent common areas, very modern but with some local influence. …
(Translated by Google) A great hotel just a few kilometers from the center of Marrakech, with excellent free shuttle throughout the day.
Excellent common areas, very modern but with some local influence.
To underscore great food, great cleanliness and great service. The only snag is the desk work method, a bit retrograde.
Highly recommend for a few days in Marrakesh and to get away from the hubbub of downtown.
(Original)
Um ótimo hotel a poucos kilometros do centro de Marraquexe, com excelente shuttle gratuito ao longo de todo o dia.
Excelentes áreas comuns, muito moderno mas com alguma influência local.
De ressalvar uma ótima comida, ótima limpeza e ótimo atendimento. O único senão é o método de trabalho da recepção, um pouco retrógrada.
Recomendo para poucos dias em Marraquexe e para fugir da confusão do centro.
Trip typeVacation
Rooms4.0
Service4.0
Location4.0
Response from the owner3 years ago

Dear Barbara,

Thank you for taking the time to share your feedback regarding your experience at the Be Live Experience Marrakech Palmeraie.

We are very pleased you have enjoyed your stay with us.

Please be sure that we consider your remark and we hope to have the pleasure of welcoming you again!

Best regards,

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Marie D.4 years ago on Google
4/5
(Translated by Google) Nice hotel, new and well maintained. The rooms are spacious, bedding on top !!
Very friendly and smiling staff, from housewives to gardener as well as catering …
(Translated by Google) Nice hotel, new and well maintained. The rooms are spacious, bedding on top !!
Very friendly and smiling staff, from housewives to gardener as well as catering staff and bar. Only downside for the staff at the reception (a receptionist in particular) polite to review!
The buffets are varied and of very good quality. Good animation team despite a lack of resources.
(Original)
Bel hôtel, neuf et bien entretenu. Les chambres sont spacieuses, une literie au top!!
Personnel très aimable et souriant, des femmes de ménages aux jardinier ainsi que le personnel de restauration et du bar. Seul bémol pour le personnel de la réception (une réceptionniste notamment) politesse à revoir!
Les buffets sont variés et de très bonne qualité. Bonne équipe d'animation malgré un manque de moyens.
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Diana4 years ago on Google
5/5
(Translated by Google) I was there with my boyfriend for 7 days :) Very successful holiday :) Delicious food very nice and professional service. Cleanliness in the room revelation :) free shuttle from the hotel to the center every two hours …
(Translated by Google) I was there with my boyfriend for 7 days :) Very successful holiday :) Delicious food very nice and professional service. Cleanliness in the room revelation :) free shuttle from the hotel to the center every two hours :) bathroom surprised us but it was not a big minus :) we highly recommend it 😊
(Original)
Byłam tam z chłopakiem na 7 dni :) Bardzo udane wakacje :) Jedzenie przepyszne bardzo miła i profesjonalna obsługa. Czystość w pokoju rewelacja :) darmowy transfer z hotelu do centrum co dwie godziny :) łazienka nas zaskoczyła ale nie był to jakiś wielki minus :) bardzo polecamy 😊
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mohamed amine omary3 years ago on Google
1/5
(Translated by Google) I will not give any stars as I have just arrived but I am disappointed by the warm welcome which does not exist as well as the tiny size of the double rooms whereas other hotels offer huge double rooms with cots for …
(Translated by Google) I will not give any stars as I have just arrived but I am disappointed by the warm welcome which does not exist as well as the tiny size of the double rooms whereas other hotels offer huge double rooms with cots for babies. So this first impression is very negative.
(Original)
Je ne donnerai aucune étoile vu que je viens d'arriver mais je suis déçu par l'accueil chaleureux qui n'existe pas ainsi que la taille minuscule des chambres doubles alors que d'autres hôtels proposent des chambres doubles immenses avec lit pour bébé. Donc cette première impression est très négative.
Response from the owner3 years ago

(Translated by Google) Dear mohamed amine omary,

First of all, we would like to thank you for taking the time to share your experience following your stay at the Be Live Experience Marrakech Palmeraie.

However, we want to inform you that our hotel offers other categories of rooms, which may meet your expectations,

Your comments will be immediately forwarded to the relevant manager, and the necessary measures will be taken to avoid any further incident such as this one. The satisfaction of our customers is our priority and we sincerely regret not having lived up to your expectations.

We hope to have the pleasure of welcoming you again.

Best regards,

(Original)

Cher mohamed amine omary,

Tout d'abord, nous tenons à vous remercier d'avoir pris le temps de partager votre expérience suite à votre séjour au Be Live Experience Marrakech Palmeraie.

Cependant, nous voulons vous informer que notre hôtel propose d'autres catégories des chambres, qui peuvent atteindre vos à attentes,

Vos commentaires sont immédiatement transmis au responsable concerné, et les mesures nécessaires seront prises afin d'éviter tout autre incident tel que celui-ci. La satisfaction de nos clients est notre priorité et nous regrettons sincèrement de ne pas avoir été à la hauteur de vos attentes.

Nous espérons avoir le plaisir de vous accueillir à nouveau.

Meilleures salutations,

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Martine Evrard4 years ago on Google
4/5
(Translated by Google) We had a great week, the hospitality is good, the service staff for the rooms is very efficient. The service staff for the catering is great, very smiling and available. The proposal in restoration is excellent in …
(Translated by Google) We had a great week, the hospitality is good, the service staff for the rooms is very efficient. The service staff for the catering is great, very smiling and available. The proposal in restoration is excellent in choice and quality. All in an exemplary cleanliness.
Special mention at the kid's club or Sara is the little care for children, thank you Sara for the week of Rose. Thank you to all those who have allowed this great stay.
Thanks also to Sarah and Lina for their availability.
A point less good though; the tour proposal did not satisfy us, what we chose was too expensive and lacked explanation at the time of the presentation in our opinion. (tower of the ramparts and visit of MARRAKECH)
Advice for novices as we were, pay in Dirham and not in Euro. Makes the change rather in city, it is more interesting.
This trip was a beautiful (be live) experience.
(Original)
Nous avons passé une excellente semaine, l’hôtellerie est de qualité, le personnel de service pour les chambres est très efficace. Le personnel de service pour la restauration est super, très souriant et disponible. La proposition en restauration est excellente en choix et en qualité. Le tout dans une propreté exemplaire.
Mention spécial au club enfant ou Sara est au petit soin pour les enfants, merci Sara pour la semaine de Rose. Merci d’ailleurs à tous ceux qui ont permis ce super séjour.
Un merci également à Sarah et Lina pour leur disponibilité.
Un point moins bon cependant; la proposition d'excursion ne nous a pas satisfaite, ce que nous avons choisi était trop cher et manquait d'explication au moment de la présentation à notre avis. (tour des remparts et visite de MARRAKECH)
Conseil pour les novices comme nous l'étions, payez en Dirham et pas en Euro. Faite le change plutôt en ville, il est plus intéressant.
Ce séjour fut une belle (be live) expérience.
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tahir hamdouch3 years ago on Google
4/5
(Translated by Google) Hotel nice and clean. The buffet is diverse and good. Smiling staff. The correct animation and they can do better on this part. …
(Translated by Google) Hotel nice and clean. The buffet is diverse and good. Smiling staff. The correct animation and they can do better on this part.
(Original)
Hôtel agréable et propre. Le buffet est diversifié et bon. Personnel souriant. L'animation correcte et ils peuvent mieux faire sur ce volet.
Response from the owner3 years ago

(Translated by Google) Dear Tahir,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays.

We are delighted to read that our services were up to your expectations and that our staff was always available to listen and serve you. Rest assured that we are taking good notes of your remark.

It would be a great pleasure to welcome you again and make you live a new unique experience!

Best regard,

(Original)

Cher Tahir,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis de lire que nos services étaient à la hauteur de vos attentes et que nos collaborateurs était toujours disponible pour vous écouter et vous servir. Soyez assuré que nous prenons bonnes notes de votre remarque.

Ce serait un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique !

Sincères salutations,

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Patricia Brito3 years ago on Google
5/5
(Translated by Google) Not forgetting the immense effort that everyone has made to please all the customers, even the less understanding, because we saw some, we were at the time of Ramadan and where it becomes all the more complicated …
(Translated by Google) Not forgetting the immense effort that everyone has made to please all the customers, even the less understanding, because we saw some, we were at the time of Ramadan and where it becomes all the more complicated because all the effort is made to double or to triple since they they do not eat all day and I've never seen an ugly face or a nice attitude !!!! Congrats on the wonderful people that are !! 'Thank you
(Original)
Não esquecendo o esforço imenso que todos fizeram para agradar a todos os clientes, até os menos compreensivos , porque vimos alguns, fomos na altura do Ramadão e onde se torna tudo mais complicado porque todo o esforço é feito a dobrar ou a triplicar já que eles não se alimentam durante todo o dia e mesmo assim nunca vi uma cara feia nem uma atitude menos simpática!!!! Parabéns pelas pessoas maravilhosas que são !!’ Obrigada
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner3 years ago

Dear Patricia,

We would like to thank you for choosing our hotel Be Live Experience Marrakech Palmeraie Hotel to spend your holidays.

It is a great pleasure to learn that you enjoyed your stay and our services was at the highest of your expectations. Feedbacks such as yours are always motivating as to give an excellent service.

We look forward to the pleasure of welcoming you back again to bring you a wonderful experience.

Kind regards,

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Frédéric Riché4 years ago on Google
5/5
(Translated by Google) Family hotel very nice human size, competent staff, a good animation team. The rooms are very nice. Quiet, clean and relaxing hotel .Have to come back for a weekend …
(Translated by Google) Family hotel very nice human size, competent staff, a good animation team. The rooms are very nice. Quiet, clean and relaxing hotel .Have to come back for a weekend
(Original)
Hôtel familial a taille humaine très agréable,le personnel compétent,une bonne équipe d animation. Les chambres sont très agréable. Hôtel calme,propre et reposant .Hâte de revenir faire un week-end
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Sirine Ztaitou4 years ago on Google
5/5
(Translated by Google) We had a very good week at Be live hotel in Marrakech the rooms are very clean limit new, the buffet and very correct there is something for everyone and we made a great meeting in the animation team Who is an …
(Translated by Google) We had a very good week at Be live hotel in Marrakech the rooms are very clean limit new, the buffet and very correct there is something for everyone and we made a great meeting in the animation team Who is an excellent little plus for Selim, Fadoua and Yassir who are always smiling, benevolent and dynamic they offer animations and shows very well done. I recommend.
(Original)
Nous avons passer une tres bonne semaine au Be live hôtel de Marrakech les chambres sont très propres limite neuves , le buffet et très correcte il y en à pour tous les goûts et nous avons fais de très belle rencontre dans l’équipe d’animation Qui est excellente petite plus pour Selim , Fadoua et Yassir qui sont toujours souriant , bienveillante et dynamique ils propose des animations et spectacles très bien réalisés. Je recommande.
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Driss Medarhri6 months ago on Google
1/5
(Translated by Google) Lack of activity and hotel quite small for the price we can take better …
(Translated by Google) Lack of activity and hotel quite small for the price we can take better
(Original)
Manque d’activité et hôtel assez petit pour le prix on peut prendre mieux
Trip typeVacation
Rooms3.0
Service3.0
Location2.0
Response from the owner5 months ago

(Translated by Google) Dear Driss,

Thank you for telling us about your experience at the Be Live Experience Marrakech Palmeraie hotel.

Our goal is to provide high quality hospitality to each of our guests throughout their stay.

We are sorry to know that our services did not meet your expectations. However, rest assured that this does not reflect our service standards and that we take your comments into account.

We hope to welcome you again to witness our improvement.

Best regards,

(Original)

Cher Driss,

Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Experience Marrakech Palmeraie.

Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour.

Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes. Toutefois soyez assurés que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques.

Nous espérons vous accueillir à nouveau pour témoigner notre amélioration.

Bien cordialement,

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Fabio Albanese4 years ago on Google
4/5
(Translated by Google) Newly opened facility in the residential area of ​​Marrakech. The proposed treatment is all-inclusive and the formula is that of a village, in fact in addition to the buffet restaurant there is a pool bar and a …
(Translated by Google) Newly opened facility in the residential area of ​​Marrakech. The proposed treatment is all-inclusive and the formula is that of a village, in fact in addition to the buffet restaurant there is a pool bar and a Moroccan a la carte restaurant. International clientele and structure suitable for pet weekends of relaxation and comfort.
(Original)
Struttura di nuova apertura nella zona residenziale di Marrakech. Il trattamento proposto è di all inclusive e la formula è quella da villaggio, infatti oltre al ristorante a buffet è disponibile un bar nella piscina ed un ristorante marocchino a la carte. Clientela internazionale e struttura adatta pet weekend di relax e di confort.
Response from the owner3 years ago

(Translated by Google) Dear Fabio Albanese,

Thank you for choosing Be Live Experience Marrakech Palmeraie to spend your holidays there.

We are delighted to hear that you had a good stay with us and that we lived up to your expectations.

The whole team hopes to have the chance to see you again very soon in our hotel.

Best regards.

(Original)

Cher Fabio Albanese,

Merci d'avoir choisi Be Live Experience Marrakech Palmeraie pour y passer vos vacances.

Nous sommes ravis d'apprendre que vous avez passé un bon séjour avec nous et que nous étions à la hauteur de vos attentes.

Toute l'équipe espère avoir la chance de vous revoir très prochainement au sein de notre hôtel.

Meilleures Salutations.

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Annakhil

The sprawling suburb of Annakhil includes golf courses and palm groves, with paths and horse-carriage tours through 100,000 trees at El Palmeral. Inside that park is Musée de la Palmeraie, showing a century of Moroccan paintings in a 1940s colonial farmhouse. MACAAL is a more modern space, displaying pan-African art. Residential areas have casual tagine restaurants, while resort hotels have chic bars and bistros.

Hotel location score

Good location overall for sightseeing, recreation, dining, and getting around
2.7 Good for proximity to things to do
2.8 Good for proximity to restaurants
0.0No nearby transit options
3.9 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
Lot B6, Zone de Zahrat Annakhil, Marrakesh
1. Jemaa el-Fna
Rating
4.3
Distance
20 min
5,035 reviews
2. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4
Distance
18 min
32,645 reviews
3. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.4
Distance
14 min
6,536 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5
Distance
21 min
11,988 reviews
5. Mamounia Hotel
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6
Distance
19 min
4,983 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.4
Distance
18 min
1,764 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1
Distance
18 min
7,792 reviews
8. Badi Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4
Distance
17 min
4,864 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4
Distance
17 min
2,066 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9
Distance
20 min
433 reviews
11. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3
Distance
20 min
1,511 reviews
12. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1
Distance
25 min
4,554 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3
Distance
17 min
972 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4
Distance
17 min
1,975 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5
Distance
22 min
1,008 reviews
1. Cuisine De Terroir
Restaurant
Rating
4.6
Distance
18 min
795 reviews
2. Le Trou Au Mur
Restaurant
Rating
4.5
Distance
18 min
254 reviews
3. La Cantine des Gazelles
Moroccan restaurant
Rating
4.6
Distance
18 min
1,742 reviews
4. Chez Brahim Restaurant
Moroccan restaurant
Rating
4.5
Distance
19 min
1,233 reviews
5. Le Foundouk
Restaurant
Rating
4.3
Distance
18 min
598 reviews
6. Restaurant Casa Lalla
Restaurant
Rating
4.9
Distance
20 min
40 reviews
7. L'Ô à la Bouche
Restaurant
Rating
4.7
Distance
21 min
288 reviews
8. Le Petit Cornichon
Restaurant
Rating
4.5
Distance
18 min
211 reviews
9. Restaurant Marrakech - Terrasse des épices
Restaurant
Rating
4.3
Distance
19 min
2,457 reviews
10. La Famille
Vegetarian restaurant
Rating
4.2
Distance
17 min
512 reviews
From
Marrakesh Menara Airport
Taxi 28 min
Transit 57 min

About this hotel

Check-in time: 3:00 PM
Check-out time: 12:00 PM

Address & contact information

Lot B6, Zone de Zahrat Annakhil, Marrakesh
05242-98000

Health & safety

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Air conditioning

Internet

  • Wi-Fifree

Services

  • Front desk24 hour
  • Full-service laundry

Pools

  • Outdoor pool

Wellness

  • Fitness center
  • Spa

Rooms

  • Air conditioning

Food & drink

  • Restaurant
  • Bar
  • Breakfast

Children

  • Kid-friendly

Parking & transportation

  • Parking
  • Airport shuttle
  • Local shuttle

Accessibility

  • Accessible
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Be Live Experience Marrakech Palmeraie
MAD 1,145Nov 30–Dec 1
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